Tmark City Hotel Sapporo Odori Reviews
Tmark City Hotel Sapporo Odori
Minami 2 Jonishi, Sapporo, JapanView Hotel Details
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Tmark City Hotel Sapporo Odori Guest Reviews
4.5/5
Great
193 review
Verified reviewsLocation4.4
Amenities4.5
Service4.6
Cleanliness4.5
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All Reviews(193)
Positive reviews(190)
Reviews with photos/video(48)
Clean and tidy(65)
Awesome rooms(48)
Tasty food(17)
Great value for money(16)
Stayed multiple times(9)
Near shopping area(9)
Convenient for shopping(7)
Loved the view(5)
Negative reviews(3)
Guest User
Double Room
Stayed in Jun 2024
Couples
37 review
Posted on 27 Jun 2024
The room is dirty and not cleaned properly. The air filter was so dusty and smelly when I turn it on. Worst hotel
Response from Property: Thank you for taking the time to share your feedback. We deeply regret to hear that your stay did not meet your expectations and that you encountered issues with the cleanliness of your room and the air filter.We are truly sorry for the inconvenience you experienced. This is not reflective of the standards we strive to uphold, and we take your comments very seriously. We have immediately addressed your concerns with our housekeeping and maintenance teams to ensure such issues are rectified and do not recur.We genuinely hope you will give us another opportunity to provide you with a more positive experience in the future.Sincerely,K.Waris, Tmark City Hotel Sapporo Odori
Guest User
Twin Room
Stayed in Jun 2024
Family
1 review
Posted on 27 Jun 2024
its quiet environment,near tanukiji shopping street,for the price is good just dont expect got full cleaning service,hotel staff said they clean my one week stay one time only
Response from Property: Thank you for staying at T Mark City Hotel Sapporo Odori.We are relieved to hear that you were satisfied with your stay. We hope you will visit our hotel again when you come to Hokkaido. Our staff looks forward to serving you again.T Mark City Hotel Sapporo Odori Front Desk Kumagai
Wong
Superior Twin Room
Stayed in Des 2023
Family
26 review
Outstanding
Posted on 5 Mar 2024
This hotel is really beautiful and spacious for 3 people! Located on the fringe of the city, its about 10min walk from Susukino. The hotel has everything a cosy stay can offer. There is ammenities in the lobby for you to take and use, ice vending machine and microwave too.
Response from Property: Thank you very much for staying at T Mark City Hotel Sapporo Odori.We are very happy to hear that our guests were satisfied with your stay.Our staff will continue to make every effort to provide you with a better stay in the future.The room you have booked is a Superior Twin Room, which can accommodate up to three people. These rooms are very popular for spending time with family and friends.We hope you will have the opportunity to visit our hotel again.We look forward to welcoming you to our hotel.T Mark City Hotel Sapporo Odori Front desk Ito.
Saw Imm
Twin Room
Stayed in Mei 2024
Family
13 review
Outstanding
Posted on 31 Mei 2024
Staff friendly and helpful, easy access to tourist spot. Room is clean with coffee machine. Would recommend to friend.
Response from Property: Thank you for choose our hotel for your stay. We are glad to see your review.Please choose our hotel again when you come back.We are looking forward to service you again.Ura. Tmark City Hotel Sapporo Odori
Christopher Sor
Twin Room
Stayed in Feb 2024
Solo travelers
5 review
Outstanding
Posted on 26 Feb 2024
nice hotel. will come back again
Response from Property: Thank you for your kind feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your experience while with us.We look forward to providing you with another enjoyable stay in the future.K.Waris, Tmark City Hotel Sapporo Odori
Yeung Ngan Fei
Twin Room
Stayed in Feb 2024
Couples
1 review
Posted on 7 Feb 2024
Pretty new room, English speaking staff, good service.
Response from Property: Thank you for taking the time to leave your feedback! We're delighted that you enjoyed our newly furnished rooms, and we're pleased that our staff's ability to speak English met your needs. We look forward to having you stay with us again in the futureK.Waris, Tmark City Hotel Sapporo Odori
Peck Run
Superior Twin Room
Stayed in Des 2023
Couples
6 review
Outstanding
Posted on 19 Des 2023
Location is very convenient, Hotel rooms are clean 👍
Response from Property: Thank you very much for staying at T Mark City Hotel Sapporo Odori.All of our staff members are very happy to receive such a good evaluation.If you have the opportunity to come to Sapporo again, please be sure to stay at T Mark City Hotel Sapporo Odori.We are looking forward to the day when we can meet again.T Mark City Hotel Sapporo Odori Front Desk Saito
Sai wai isaac
High Floor Twin Room, 8 Floor or Above Guaranteed, Non Smoking
Stayed in Des 2023
Friends
1 review
Outstanding
Posted on 29 Des 2023
Super nice people. Super convenient and tidy
Response from Property: Thank you for taking time to give us review.We are glad to hear you were satisfied with us. T Mark City Hotel Sapporo Odori Front desk Ura
Guest User
Superior Twin Room
Stayed in Mei 2023
Family
7 review
Great
Posted on 23 Mei 2023
quiet and clean, recommed to travel in Saporo for few days
Also ,the parking space is just around the corner and nice
Response from Property: Thank you for staying at Tmark City Hotel Sapporo Odori.And thank you for giving us review too. We are happy to see you were satisfied with your stay, we will keep doing well to server our guest.We have many parking space around hotel, it's easy to find them.Looking forward to seeing you again.Tmark City Hotel Sapporo Odori Front Desk Ura
Guest User
Twin Room
Stayed in Feb 2024
Family
4 review
Outstanding
Posted on 11 Feb 2024
Very clean and convinient
Response from Property: Thank you for your positive feedback! We're delighted to hear that you found our establishment clean and convenient. Your satisfaction is our top priority, and we look forward to providing you with exceptional service during your next visit.
Johnny Yong
Twin Room
Stayed in Des 2023
Solo travelers
2 review
Very Good
Posted on 21 Des 2023
Overall worth your money
Response from Property: Thank you very much for staying at T Mark City Hotel Sapporo Odori. We are glad to see your review. Please choose us again if you come back to this city.T Mark City Hotel Sapporo Odori Front Desk Ura
chua
Double Room
Stayed in Jan 2023
Solo travelers
13 review
Outstanding
Posted on 1 Mar 2023
Clean and well located in susukino where all the action is
Response from Property: Thank you for choosing our hotel.We are glad that you given us full point, it seems you are satisfied with our hotel.Please choose us again when you visit our city again.T-mark City Hotel Sapporo Odori Front Ura
Anonymous User
Double Room
Stayed in Des 2023
Solo travelers
10 review
Outstanding
Posted on 3 Jan 2024
Nice !
Response from Property: Thank you very much for staying at Tmark City Hotel Sapporo Odori.How was your stay?We hope you are satisfied.If you notice anything, please feel free to let us know.All of our staff look forward to using your service again.T Mark City Hotel Sapporo Odori Front Desk Saito
Guest User
Double Room
Stayed in Jul 2024
Solo travelers
3 review
Posted on 6 Jul 2024
It is close to Dadong Park and Tanuki Trail, within walking distance.
The room is about the size of a Japanese hotel, clean and well-organized.
There are many choices for family-style breakfast, which are fresh and tasty.
The staff’s English can be improved and they serve attentively
Original TextTranslated by Google
Wangnuonuo
Twin Room
Stayed in Jun 2024
Couples
2 review
Amazing
Posted on 17 Jun 2024
The room is spacious and comfortable, and the service staff provides excellent service. Highly recommended!
On the morning of 6/15, I asked the restaurant waiter to help me peel the fruit (two oranges and one apple). The waiter asked me if I wanted to peel and cut a few pieces... etc. The finished product came out quickly and well, so that my husband and I could Very satisfied!
Original TextTranslated by Google
Response from Property: Thank you very much for staying at T Mark City Hotel Sapporo Odori.
We are relieved to hear that you were satisfied with your stay. We are glad to hear that you were very satisfied with the breakfast service provided by our staff.
We will continue to work hard to improve our quality and service to impress you again.
We hope that you will choose our hotel again when you visit Hokkaido again. All our staff are looking forward to seeing you again.
T Mark City Hotel Sapporo Odori Kumagaya Front Desk