Family-friendly Hotels in Schwerin

Pannen können immer mal passieren. Aber ein unprofessioneller und frecher Umgang damit ist nicht zu entschuldigen. Was war passiert? Trotz einer schriftlichen Reservierung, in der ich als Rollstuhlfahrer angekündigt worden war, wurde mir beim Check-in lapidar mitgeteilt, das einzige barrierefreie Zimmer sei belegt. Ich solle halt ein normales Zimmer nehmen. Oben angekommen, kam es, wie es kommen musste. Die Türen der normalen Zimmer alle zu eng! Also wieder zurück zur Rezeption. Dort entgegnete mir der Mitarbeiter, er habe keinen Fehler gemacht und hinterfragte, ob ich das Behindertenzimmer wirklich reserviert habe. Erst als ich ihm meine Reservierung zeigte, begann er, sich zu bemühen. Aber nicht etwa, um mir ein passendes Zimmer in einem anderen Hotel zu organisieren, sondern um den Hotelgast, der das Zimmer hatte, dort wieder hinauszubefördern. Also nicht nur ein verärgerter Gast, sondern zwei! An der Stelle reichte es mir und ich besorgte mir selber eine Alternative. Der Mitarbeiter war sichtlich erleichtert, aber an der Stelle wäre es nett gewesen, mal ein Wort der Entschuldigung zu hören. Fehlanzeige! Der Hotelmanager werde sich am nächsten Tag bei mir melden, hieß es. Aber bei der Ankündigung blieb es dann auch. Gutes Krisenmanagement geht definitiv anders!

This is an old hotel without air-conditioning, so the rooms may became pretty warm. We received a room where the warm water did not work. So we had to take a shower with cold water. The hotel has an own car-parking area, but the clients have to pay for it. The distance to the city centre is around 3km only. You may take the bus to get to the centre, but the bus does not drive very frequently.

I had stayed in this house before, even a few times, but a long time ago. Now I was shocked, because the way the property is run down is very scary and also very disappointing. What is fine as before: the location in the city is good and the Wi-Fi worked. But that was unfortunately already the positive experiences this time. The reception is only staffed until 22:00, so the concierge came right away also with the saying: I'm out of here, it's time to go home. Room card and bye. In the room, which at first superficial glance seemed fine, there were then the really disappointing surprises. And: A room change was now no longer possible because of the missing concierge. The main defect was the bed: Apparently the mattress is broken, because about 1000 nylon rods with a length of about 1mm pecked through the sheet when you sat or lay on it. That's how a fakir must feel. A pincushion of the finest. Every time I turned around I was awake with pain, so after two hours I decided to sleep the rest of the night in an armchair. Next to it, the facade spotlights shone into the room, and the darkening with blinds and curtains, which were not wide enough, worked only partially. Some of the furniture was really broken and the smoke detector was only visible as a socket on the ceiling. Next to it a lively cable tangle, which was obviously not built to the end. Also in the area of the corridors everywhere a considerable renovation backlog: letters of the lettering were missing, scuffs on the walls. The next morning at the reception, I complained about the night in the seating to the lady, who also tried to appease that problem, but could not or would not respond to my request for a 50% discount on the room rate. I also could not accept a free breakfast due to the upcoming customer appointment. My colleagues thought that I should have been fully reimbursed for the ”night”. A subsequent mail to the administration resulted in a 10% discount on the price. In summary: I think a new owner or management that will make the Plaza into one again, an it is urgently advised. It used to be a good hotel, but now it feels like the old GDR: no one cares anymore because no one owns it.

Herr Janke, is such a kind man we meet him after our orginal hotel had double booked on us for our wedding!!! We visited his hotel highly stressed and not sure how we were going to make our wedding happen. We were meet by a very calm and helpful gentleman. Who was able to secure rooms for us and also give us several ideas for our wedding. We viewed several rooms which were spotlessly clean and looked very comfortable. Most if the rooms are overlooking a small type of courtyard and very quite. It is excellent value for money too. Love the fact that he runs a honesty policy for the beers you comsume there are fridges that you can help yourself to beer and then tell staff on check out Schewerin is a lovely city well worth a visit. Yhe location of this hotel is excellent right beside the trams and the castle. Jennifer

With a stay at Pension am Schloss, you'll be centrally located in Schwerin, within a 10-minute walk of Schwerin Cathedral and Lake Schwerin. This hotel is 0.4 mi (0.7 km) from State Museum Schwerin and 0.5 mi (0.9 km) from Schwerin Castle.Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.At Pension am Schloss, enjoy a satisfying meal at the restaurant. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10 AM for a fee.Featured amenities include luggage storage and ATM/banking services. Self parking (subject to charges) is available onsite.Stay in one of 10 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

When you stay at Hotel Niederländischer Hof Schwerin in Schwerin, you'll be on a lake, within a 10-minute walk of Schwerin Cathedral and Schelfstadt. This hotel is 0.4 mi (0.6 km) from Schlosspark-Center and 0.4 mi (0.7 km) from Dom.Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 11 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Schwerin? This hotel has facilities measuring 1345 square feet (125 square meters), including conference space. Self parking (subject to charges) is available onsite.Stay in one of 24 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

When you stay at Hotel Speicher am Ziegelsee in Schwerin, you'll be on a lake, within a 5-minute drive of Lake Schwerin and Mecklenburg-Vorpommern State Museum of Technology. This hotel is 1.3 mi (2.1 km) from Schleswig-Holstein-Haus and 1.3 mi (2.1 km) from State Museum Schwerin.Take advantage of recreational opportunities offered, including a sauna, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.Satisfy your appetite for dinner at aurum, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.Make yourself at home in one of the 77 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

The environment is really good

With a stay at Hotel Elefant in Schwerin, you'll be within a 10-minute walk of Schlosspark-Center and Schelfstadt. This hotel is 0.5 mi (0.8 km) from Mecklenburgisches Staatstheater and 0.5 mi (0.8 km) from State Museum Schwerin.Don't miss out on recreational opportunities including a sauna and bicycles to rent. This hotel also features complimentary wireless internet access, tour/ticket assistance, and barbecue grills.Enjoy Mediterranean cuisine at Elefant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 10:30 AM.Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.Stay in one of 32 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.