The Mayfair Lodge - Caravaning, Glamping & Camping

Me and partner stayed here for a 1 night relaxing stay, which it didn’t turn out to be. We booked this as I never get chance to have a break as I care for my mum 24/7. Upon arrival we were allocated a room which was supposed to have a hot tub joining on as requested. The room we were given the hot tub was down hall way passing a lounge and another room upon showing us the hot tub area there was cigarette ends around the hot tub on the floor and also drink marks all over table from the guests the night before so this had not been cleaned upon our arrival. I went and spoke with the manager and she said it was the only room left but after speaking to a young couple later on in the evening they said they had just got their room last minute with a hot tub joining in there room which I was really disappointed with as I had booked this in advance. I felt embarrassed walking up and down the hallway infront of other guests going into the hot tub , also another guest next door kept coming into our hot tub garden and asking for toilet roll, which I felt there was no privacy this was supposed to be a relaxing break and the night progressed even worse, which resulted us checking out at 6:30am the next morning. I have discussed this with the manager further after my stay as I was promised if I didn’t like the room I would receive a refund on the afternoon of checkin as I didn’t want to stay in that room with having no privacy. I recommend not staying here as there is far more nicer places with better costumer service. Still waiting for a refund a week later still no response. Really disappointed won’t be returning or recommending it.

What a great experience the staff was fantastic Service was fantastic went out of there way to give us a fantastic relaxing stay our first time here In hot tub Great location Clean nothing is a problem for staff if any problems But didn't have any

Nice and clean, great value Would deffo come again Beds lovely and comphy. Also love the coffe machine in the room. Lovely and quiet and also has a mini golf course on site They even went out of their way and gave us a lift to our event which they diddnt have to as we was going to get a taxi

Friendly helpful staff, everything i needed for the nught, great value for money and good location.

Been about 4 times always been lovely but last time we stayed was disappointing hole in the wall dust everywhere (I’m allergic to dust mites) one lady was saying a different price to another couldn’t hardly get any sleep due to sneezing! The hot tub was damaged and to top it off both the shower and bath was running just cold water!

Staff were amazing friendly lovely room had amazing time so relaxing x

⭐️⭐️well wow what can I say had an amazing night here a couple get away lovely chilled out the manager Susan was amazing and so was Emma the cleaner they go above and beyond if you want to go to lodge you have to come here cause I won’t be going anywhere else now amazing 🥰🥰🥰 Thank you Ps rooms are lovely and clean Hot tub is mint best on a night all lit up

If you are looking for a night away with or without children RUN HERE. The staff are absoloutly amazing and have gone above and beyond to make sure me and my family were well taken care of and comfortable. My boys are 4&5 and have had the most magical night here. And better yet the room was absoloutly immaculate and the hot tub was all enclosed and lit up with fairy lights. We will absoloutly be coming back. Thankyou so so much to the gorgeous staff we've had the best time🫶💖