Verified traveler
August 13, 2022
Where to start. We pulled up to Super 7. Went inside lobby. Well not really a lobby it was a 4 x 4 stuff, hot, smelly room. Waited a few minutes for an man whom spoke very little english. Took my driver license and walked away for like 5 minutes. Came back with a phone. Remember im in a small stuffy room and had to stick my head out the door to breath. Give me the phone and i had a hard time understanding the female on the phone. Finally, i realize they were not goibg to give me room. Told me to go to Motel 6 on Broadway Blvd. With no reason.
Now this is the first time i ever book with *********. im not happy with not receiving a phone call, text or email telling me i wont be staying at super 7.
Hotel com you must do better than this!!!
Is this normal business for you and your hotels booked through you???