2 Chome-8-9 Ichibancho, Aoba Ward, Sendai City, Miyagi Prefecture, 980-0811, JapanView Hotel Details
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Hotel Pearl City Sendai Guest Reviews
3.6/5
104 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.2
Service3.8
Cleanliness3.6
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All reviews(104)
Positive reviews(78)
Reviews with photos/video(12)
Great value for money(19)
Great service(12)
Near shopping area(11)
Convenient for shopping(10)
Easy to get around(7)
Stayed multiple times(6)
Delicious breakfast(6)
Negative reviews(26)
Gustavo Tozzo
Double Room - Non-Smoking
Stayed in Oct 2024
Business travelers
4 review
4.5/5
Great
Posted on Oct 10, 2024
The hotel was simple, and the front staff were very friendly, and though the room was clean, it was one of the smallest I have stayed at. It seems to be quite an old hotel, but it’s nicely kept and the location is really good. Several convenience stores close by, and the Sendai station is also an walking distance. The lack of amenities was a disappointment, and during a pouring rain there were no umbrellas available, which was a downer.
Having said that, I would not hesitate to stay again at this hotel if it’s available during my trip (I do travel to Sendai regularly)
Sorry I didn’t take photos… I was quite busy during my stay…
Response from Property: Dear TIXX17b4dc65****, Thank you for sharing your feedback about your recent stay at our hotel. We are glad to hear that you found our front staff friendly and the location convenient. We appreciate your kind words about the cleanliness of the room. We apologize for any inconvenience caused by the size of the room and the lack of amenities, including the availability of umbrellas during rainy days. Your comments are valuable to us, and we will take them into consideration for future improvements. We hope to have the opportunity to welcome you back during your next trip to Sendai. Should you need any assistance in the future, please do not hesitate to contact us. Warm regards, Hotel Pearl City Sendai
Mango
Single Room - Non-Smoking
Stayed in Dec 2023
Solo travelers
11 review
4.0/5
Very Good
Posted on Dec 5, 2023
After reading some reviews, I was wary about the stay, but it exceeded my expectations for its price point. It was clean enough, near tons of dining options but yet quiet enough, and the wifi worked very well for me and I was able to do my work (2h video call).
Anmol
Triple Room - Non-Smoking
Stayed in Apr 2024
Travel with friends
1 review
3.7/5
Posted on May 20, 2024
Decent room for the price. Felt a bit old but it was clean.
Had all necessary amenities and close to the shoppijg street. Good for stops while travelling.
Guest User
Single Room - Smoking
Stayed in Apr 2024
Solo travelers
2 review
4.0/5
Very Good
Posted on Apr 30, 2024
Simple, clean, cheap hotel, located generally in the center of the city. A no frills kinda hotel, but I guess that's all you're looking for half the time. I have no complaints. If the price is right, I would stay at again. Nothing spectacular, nothing bad - neutral (which is positive, when it comes to hotel stays).
chan leong
Double Room - Smoking
Stayed in Aug 2024
Family
12 review
2.2/5
Posted on Aug 16, 2024
Move along. There's nothing to see here.
keagan
Single Room - Non-Smoking
Stayed in May 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 9, 2024
Cheap and comfortable.
Guest User
Twin Room - Smoking
Stayed in Jul 2024
Travel with friends
2 review
4.0/5
Very Good
Posted on Aug 26, 2024
Nice stay
Guest User
Single Room - Non-Smoking
Stayed in Sep 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
so good
Guest User
Single Room - Smoking
Stayed in Aug 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 1, 2023
very nice
arthui
Double Room - Smoking
Stayed in Sep 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Sep 15, 2024
It's close to the shopping street. It's easy to get to Sendai Station. The sightseeing bus is right next to it. It's really convenient. You don't have to worry about convenience stores and dining. The JR and subway are right next to it. The local public facilities are suitable for moving luggage.
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Response from Property: Thank you for your contribution. We are happy to hear that you have enjoyed your stay at Sendai ホテルパールシティ. All staff will work hard not to cause you inconvenience. We look forward to your visit again. On behalf of Sendai H&T, I would like to extend my sincerest greetings.
CHIU HAN
Single Room - Smoking
Stayed in Aug 2024
Solo travelers
10 review
4.5/5
Great
Posted on Sep 24, 2024
It's a little far from the station and very close to Ichibancho. The receptionist at the counter will use a translator to communicate with you. However, there is no place to eat in the lobby. You can only eat in the room. There is a microwave that you can use.
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Response from Property: Thank you very much for your valuable feedback. We will continue to listen to your comments and strive to provide you with better service. We look forward to welcoming you back soon. Have a nice trip.
かおるんだよ
Single Room - Smoking
Stayed in Aug 2024
Solo travelers
9 review
3.2/5
Posted on Aug 15, 2024
The room, if I may say so, was not so good. However, the breakfast was delicious. I think it is a cheap accommodation with breakfast included.
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Guest User
Triple Room - Non-Smoking
Stayed in Oct 2024
Family
1 review
3.5/5
Posted on Oct 14, 2024
It was about a 10-minute walk from Sendai Station, so it felt a little far away.
If you use the subway, I think it's convenient because there is a Tozai Line station nearby.
It was also convenient because there was a convenience store nearby.
Unfortunately, the shower curtain was moldy and the bathroom had a slightly moldy smell.
The bed was a triple room, and I was able to sleep soundly until morning without having to fight with my child who usually sleeps with me, so I was very grateful.
The price was reasonable and I was able to relax.
I was interested in the shampoo bar, but I think it would have been more helpful if they had explained it to me at check-in.
I didn't really understand it, so I noticed it at check-out and I was a little disappointed that I didn't want to try it.
Due to my schedule, I only had a room-only plan, but the food looked delicious, so I hope I have the opportunity to stay here again.
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JIAXIN
Single Room - Smoking
Stayed in Sep 2024
Solo travelers
7 review
4.0/5
Very Good
Posted on Sep 21, 2024
The transportation is convenient and there are many restaurants nearby, but the facilities are really old.
Original TextTranslated by Google
Response from Property: Thank you for posting. We are very sorry about the oldness of the facilities. We will appreciate your valuable feedback and strive to improve. From Hotel Pearl City Sendai
Guest User
Twin Room - Non-Smoking
Stayed in Sep 2024
Couples
1 review
2.5/5
Posted on Sep 15, 2024
The facilities are old in many places. The carpet in the hallway is dirty. You can hear the coughing from the next room all the time! The bathtub wasn't cleaned properly.
Original TextTranslated by Google
Response from Property: We apologize for the inconvenience. We will improve our facilities and cleaning. We appreciate your valuable feedback. Hotel Pearl City Sendai