Joycelyn
November 12, 2024
**Hotel Review: Mercure Ambassador Seoul Hongdae (Stay: 2 Nov - 5 Nov)**
I recently stayed at the Mercure Ambassador Seoul Hongdae for a 4-night stay from November 2nd to November 5th, and overall, it was a pleasant experience. Our group booked two family rooms and one king room, and I’ll share the highlights and a few areas for improvement.
### Location: 5/5
The location of the hotel is fantastic. It’s situated in the vibrant Hongdae area, which is well-known for its trendy cafes, restaurants, and lively atmosphere. Whether you’re in the mood for local Korean food, international cuisine, or a casual snack, there are plenty of options within walking distance. Plus, the Hongdae subway station is just a short walk away, making it very convenient for getting around Seoul.
### Rooms: 3.5/5
The rooms, while clean and comfortable, were a bit on the small side. We stayed in two family rooms, which were ideal for our needs, but they did feel a little cramped once all the luggage and beds were in the room. The king room was slightly more spacious, but it still didn’t feel particularly large compared to other hotels we’ve stayed in.
One downside was the air conditioning, which was somewhat inconsistent. At times, the room would get warm, and we found ourselves opening the windows to get some fresh air. The room lighting was also a bit dim, especially in the corridors leading to the rooms. It gave the hotel a cozy feel, but it would’ve been nice to have brighter lights in the hallways for a better overall atmosphere.
### Service: 4/5
The staff at the hotel were generally friendly and helpful, providing good service when we needed it. Check-in and check-out were smooth, and they were accommodating with any requests we had during our stay.
### Facilities: 4/5
The hotel offers a range of amenities, including a gym and a small restaurant. We didn’t use these much since we were out exploring Seoul, but it’s good to know they are available. The lobby area is nice and modern, and we appreciated the free Wi-Fi throughout the hotel.
### Overall Impression: 4/5
Despite a few minor issues with the room size, lighting, and air conditioning, we were generally happy with our stay at the Mercure Ambassador Seoul Hongdae. The location is definitely the highlight—so convenient for exploring the vibrant Hongdae neighborhood, and the variety of dining options nearby made it easy to find something to enjoy every day. We would recommend this hotel for its great location and decent service, especially for travelers who plan to be out and about most of the day.