Seville Spa Hotels

We were here at end of August for 4nights & had a most pleasant stay. Check in was quick & the reception staff are friendly & informative, we got pool towels at the same time (€10 deposit per towel). On the 3rd floor there is a bar which did food as well & a terrace with a small pool along with sunloungers which is great after a day's sightseeing in the heat to cool off in & then relax with a drink, which we found very reasonable for a hotel. The room was a fair size & the bed was comfy, there was a fridge with drinks etc in which you could pay for but we just used it for our water. We did B&B during our stay & the breakfast was good with plenty of choice to get you ready for a day of sightseeing. Location wise it was a 20min walk to the centre of Seville once we had done it once with the help of Google maps we found it not too bad, finding shortcuts after the first day. The hotel was in a nice area with a park right next door, supermarket across the road. All in all we would stay here again & recommend to anyone visiting the beautiful City of Seville.

Perfect for rest. The place in this hotel is great. Officers are also very happy to help. The guest room is very elegant, with a huge and comfortable room. We will definitely live here next time

We arrived during a rain storm and could not access the parking space in front of the hotel as there were two busses and a police van occupying the space. We later learned that the busses belonged to an Italian soccer team that was staying at the hotel and that was given priority over all other, less important, guests. Since we could not stop in front of the hotel and had no idea where to go, we were forced to drive around the block in heavy rain and traffic. We eventually found our way to the enormous underground parking garage, which serves as the parking garage for a mall, offices, conference center and the hotel. The garage was poorly marked and we could not find the the right elevator/exit for the hotel. After exiting at the wrong place and getting soaked from the rain, we eventually found the entrance to the hotel, which was on the opposite side. A porter was sent to accompany us back to the parking garage to show us the way. The porter told us that this is an everyday occurrence when guests get lost in the parking garage or take the wrong elevators due to poor signage. When we expressed our grievances to the reception staff, they argued and told us that there were signs. Later that night, we called the reception desk asking for two wine glasses and a cork screw since there were none in the room. The receptionist informed us that it will be an extra charge to bring wine glasses and a cork screw to our room, but that we could get them from the restaurant on the 35th floor if we went to pick them up. My husband asked whether he had to bring the bottle to the restaurant to open and the receptionist said that was not necessary. When my husband went up to the restaurant and asked for the cork screw, they told him they could not give it to him as it was very expensive and they needed it. As a result, my husband had to return to the room and bring the wine bottle to the restaurant. Prior to our arrival, my husband sent an email to the hotel requesting certain information, but did not receive a response. When we asked the reception staff why there was no response to our email, they told us that we sent it to an email box that does not go to them. The next day it became clear to us that they had full access to the mail box since they asked us if we were still interested in the booking we requested in our email. In addition to the poor service, the room decor and furniture looked cheap and the shower and WC were very small. Although we booked the hotel for two nights, we decided to leave the next day. Upon departure, we called for help with our luggage, but there was no answer so we did not get any help. This is the worst five star hotel experience we ever had and the first and last time we will ever stay at a Eurostar hotel.

Fantastic hotel in a good location just 10 minutes walk from the main train station, around 30 mins from the airport on the bus and a 15 minute walk away from the cathedral. The room was clean, spacious and modern with the shower in particular being fantastic. The pool area is great with some nice views of the city. All the staff we came across were great and as we both arrived early and left late they kept our bags secure so we could explore the wonderful city of Seville. Great place to base yourself and enjoy on of the best cities we have been too!

My mother and I enjoyed the the most superb stay at this stunning and architecturally interesting hotel. The rooms are beautifully appointed, supremely comfortable and spotlessly clean. Mine had a private rooftop patio and my mother’s a lovely view over the courtyard. The staff could not have been more friendly, helpful, polite and courteous and were immaculate in their uniforms. They were also extremely knowledgeable regarding good places to eat and local places to visit within a short walk. The hotel’s rooftop terrace with views over the city is a lovely place to relax and catch some sun after a day of exploring the city. A lovely choice of breakfast dishes (not just the usual offerings) mostly prepared to order. If I could make two small suggestions for improvement: my mother had a coffee machine in her room (but no facility to make tea), mine had neither. Also at breakfast, a pot of tea or coffee would have been most welcome rather than having to ask each time for another cup - it would also save the staff running backwards and forwards!! Otherwise I could not fault a thing about this excellent hotel.

ALL the staff was exceptional, from the housekeeping staff, waiting staff, concierge to reception. We stayed in a Red Level room on the 7th floor and it was fabulous with a beautiful view of the Cathedral. The bed was extremely comfortable. Loved the inclusion of organic tea and coffee and complimentary water and chocolates. The hotel was charming and it's location perfect for us. Breakfast was outstanding as was the service. It was great to see that the bread was made with organic flour. Access to the refreshments in the Red Level lounge was always very welcome after a day walking the length and breadth of Seville. We didn't get a chance to dine at any of the restaurants on this occasion, but have no doubt that they would be of a very high standard. We did encounter some issues during our stay and the hotel did their best to address the issues. We would definitely stay again when next in Seville, which will hopefully be next year.

The hotel is just opposite to the cathedral. You can walk to palace church bullring and the city parasol. It is convenient to have meals around the hotel. The hotel has a strong smell of decoration, and it is noisy at night.

The hotel is located in the old town, very close to the palace and the church, surrounded by restaurants, no breakfast is required at all, and it usually costs 15 euros for breakfast and coffee for three people. The hotel room is small, and there is basically little room to put down the double bed (the put together). We also added a bed to the 10-year-old baby, which is even more crowded. An extra bed costs 40 Euros per night, please pay attention. There is a hot water bottle, but there is no daily free mineral water. I used to live in the Crown plaza in Barcelona every day, and there was a bottle for the holiday inn in Lisbon. The room 221 is strange. The layout is weird. The overall evaluation is moderate to upper, more general. In addition, self-driving is not recommended, the road is really impossible to drive, and parking is expensive.