Hotels near lagogo, Shanghai
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Wujiaochang Commercial Area | 0.27km from lagogo
The Shanghai Baixing Hotel (Shanghai Baixing Jiari Jiudian) is located near the intersection of Guoji Road and Zhengtong Road, with many universities and shopping places in the vicinity. Public transportations are very convenient which grant guests with easy access to the main commecial areas and attractions in Shanghai.Those choosing to dine on site and visit the Chinese restaurant. This Shanghai hotel also offers laundry and ticketing services.
AAndelaiqigangluzhaolin 2023.05.08
位置很好，房間很大很寬敞，通風也不錯。但是衹有樓梯沒有電梯，有大量行李的朋友慎選。另外我住的房間鏡子正對床，對這個有忌諱的朋友也是
28 review
3.4/5
Price from
NZD 42
per night
Wujiaochang Commercial Area | 0.4km from lagogo
The Ji Hotel (Shanghai Wujiaochang Wanda Plaza) is an ideal spot for travelers wanting to discover the city. Visitors to Shanghai will find that the Ji Hotel (Shanghai Wujiaochang Wanda Plaza) is a fantastic accommodation choice. Boasting a convenient location, the hotel is just 13km from Shanghai Railway Station and 30km from Shanghai Hongqiao International Airport. Being just minutes away from Jiangwan Stadium Metro Station allows guests to explore the city with ease. The nearby area boasts an abundance of attractions including Jiangwan Sports Complex, Shanghaitiyu College and Fudan University. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Shanghai hotel provides parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is particularly popular with those traveling on business.
GGelunbusimazhong 2024.02.26
The location is easy to find, and the surrounding facilities are convenient. I just needed a beauty salon for my child, and there are all around. Takeaways are also available, and the hotel breakfast is also very good. Everything is very comfortable, just like at home. I also came to the room to check the Wi-Fi, and the little robot delivered food and sent me conditioner. Before leaving, I also gave me a small gift of tea. The service of the all-season hotel is really good
Outstanding
1523 review
4.7/5
Price from
NZD 84
per night
Wujiaochang Commercial Area | 0.41km from lagogo
The GreenTree Alliance Hotel (Shanghai Fudan University Handan Road) provides a great place for travelers to relax after a busy day. The GreenTree Alliance Hotel (Shanghai Fudan University Handan Road) offers a pleasant stay in Shanghai for those traveling for business or leisure. With Shanghai Railway Station just 10km away and Shanghai Hongqiao International Airport only 24km away, transportation is very convenient. Being just minutes away from Wujiaochang Metro Station allows guests to explore the city with ease. Seeing Shanghai's sights from this hotel is easy with Fudan University, Tongji University and Shanghai University of Finance and Economics(Guoding Road Campus) all close by. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Shanghai hotel provides parking on site. Perfect for those working on the move, this hotel caters to a large number of business guests.
HHuaJawen 2024.03.12
The location of the hotel is quite good, very close to Wujiaochang, not far from the subway station, and only two intersections from Fudan University. The room is a bit older and feels so-so, especially the side facing the street. Although there are double-layer windows, the vehicle noise is still very loud. Due to my poor sleep and tinnitus treatment, I asked the front desk to change to an inward-facing room. The girl at the front desk was willing to change my room, but she refused to change it for me. I couldn't stand the noise all night. But there are quite a few restaurants downstairs.
Excellent
1797 review
4.4/5
Price from
NZD 45
per night
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Wujiaochang Commercial Area | 0.74km from lagogo
This is my first time staying at Atour. I have never stayed there before. I am very satisfied. The hotel is newly opened this year. I even applied for a gold membership yesterday. I plan to choose Atour when I travel abroad in the future. I am very satisfied.
Facilities: very new
Sanitation: very clean
Environment: very comfortable
Service: great
SShuyiYeung 2024.09.23
This is my first time staying at Atour. I have never stayed there before. I am very satisfied. The hotel is newly opened this year. I even applied for a gold membership yesterday. I plan to choose Atour when I travel abroad in the future. I am very satisfied.
Facilities: very new
Sanitation: very clean
Environment: very comfortable
Service: great
Outstanding
633 review
4.8/5
Price from
NZD 106
per night
Wujiaochang Commercial Area | 0.84km from lagogo
The Hi Sen Boutique Hotel (Shanghai Huangxing Road) is an ideal spot for travelers wanting to discover the city. Visitors to Shanghai will find that the Hi Sen Boutique Hotel (Shanghai Huangxing Road) is a fantastic accommodation choice. Traveling to the hotel is easy with Shanghai Railway Station located approximately 11km away and Shanghai Hongqiao International Airport roughly 25km away. Transportation around the city is also convenient, with Wujiaochang Metro Station within walking distance. This hotel is located near many of Shanghai's attractions including Huangxing Park, Fudan University and Tongji University. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Shanghai hotel features parking on site. This hotel is the usual choice for a large number of business travelers.
Llooney520 2024.07.24
The hotel facilities and equipment are relatively complete. The hotel lobby looks very grand. The hotel also has free parking. The service attitude of the front desk lady is very good. The room hygiene is also good. The price-performance ratio is very high. The room items are complete, and there is free breakfast. It is also convenient to eat around
Very Good
349 review
4.2/5
Price from
NZD 48
per night
Wujiaochang Commercial Area | 0.91km from lagogo
The Hanting Hotel (Shanghai Wujiaochang) is an ideal spot for travelers wanting to discover the city. The Hanting Hotel (Shanghai Wujiaochang) offers a pleasant stay in Shanghai for those traveling for business or leisure. The hotel is just 11km away from Shanghai Railway Station. Being just minutes away from Wujiaochang Metro Station allows guests to explore the city with ease. This hotel is located near many of Shanghai's attractions including Huangxing Park, Fudan University and Meland Ertong Chengzhang Amusement Park (heshenghui). At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Shanghai hotel features parking on site. According to our guests, this hotel provides a very high level of service. Perfect for those working on the move, this hotel caters to a large number of business guests.
GGuest User 2023.10.22
The location is not too far away, and it is convenient to take a taxi to various places. You can take a cruise on the Bund, visit Yu Garden, and the snack street in Confucius Temple are all unique. It is very pleasant to walk around the Bund after dinner. Parking is convenient and free.
Outstanding
860 review
4.6/5
Price from
NZD 53
per night
Wujiaochang Commercial Area | 1.74km from lagogo
【 Subway Station 】 Fudan University Station on Line 18, Guoquan Road Station on Line 10, get off and walk for 10 minutes; Fudan University: It only takes 8 minutes to walk to the campus of Fudan University; 【 Wujiaochang Business District 】 Wanda Plaza, Heshenghui, Bailian Mall is an 8-minute drive away. 【 Tongji&University of Finance and Economics 】 10 minute drive; Free parking lot. The hotel is located in a bustling residential area of the city center, seeking peace and quiet.【Hotel Facilities】Self service laundry and drying, robot delivery. 【 Featured Services 】 Free parking is provided, and a small conference room can accommodate 20 people for meetings.
HHuijun 2024.08.29
The bed is very comfortable and the pillows are very comfortable
Service staff are also very good
There is a hanging filter coffee and water which is very considerate.
There is a washing machine and dryer that can be used for free, which is very convenient
A little far from the subway station,
You can rent Hello bicycles at the door, which is quite convenient.
It would be better if there is a small refrigerator
Excellent
640 review
4.5/5
Price from
NZD 69
per night
Wujiaochang Commercial Area | 2.73km from lagogo
The JiTing Inn (Shanghai Xinhua Hospital) is an ideal spot for travelers wanting to discover the city. The JiTing Inn (Shanghai Xinhua Hospital) offers a pleasant stay in Shanghai for those traveling for business or leisure. The hotel is only 9km from Shanghai Railway Station and 22km from Shanghai Hongqiao International Airport, giving guests a number of convenient transportation options. In addition, Jiangpu Road Metro Station is just a short walk away. There is no shortage of things to see in the area, with the Tongji University, Oriental Pearl Radio & Television Tower and Shanghai Jewish Refugees Museum all nearby. When guests have some time on their hands they can make use of the onsite facilities. Guests of this Shanghai hotel can make use of the parking facilities. For guests traveling with families, this hotel is consistently one of the most popular choices.
GGuest User 2024.08.09
Very good, very clean, very good service, very good hygiene. The front desk service is very good. The front desk lady is also very beautiful, with a nice voice and looks very good. The room is very clean and the stay experience is very good
Excellent
496 review
4.3/5
Price from
NZD 29
per night
Wujiaochang Commercial Area | 2.93km from lagogo
WETEL hotel (Shanghai north bund xinhua hospital store) is located in Shanghai yangpu district jiang road 1686# (tongji wei hundred xin building) from the subway line 8 jiangpu road 3 straight about 3 minutes, opposite the hotel is the famous Xinhua hospital, walk less than hundred meters, the hotel adjacent to the large commercial complex of redbud square and jun xin times square, can enjoy the convenience of travel and shopping, accessories peace park, Huang Xing park, surrounded by fudan university, tongji university, etc., catering, entertainment, shopping, subway line 8 to Nanjing road and the bund only a few distance (only 3.5 km). Micro tel hotel The hotel has perfect facilities and A variety of rooms to choose from, the rooms are clean and hygienic (the materials used are A fire materials and environmental protection ENF grade, 24-hour hot water, Independent shower room type, the hotel has laundry room to meet your travel life needs, sincerely welcome your stay experience.
GGuest User 2024.10.05
帶娃出行最看重的就是衞生和乾淨，酒店都做到了，房間無異味，洗澡水大水温穩定，遊玩一整天能嘩嘩洗去一身疲勞，床墊應該是黃麻之類的軟硬適中，總之一覺醒來活力滿滿，沒有因為硬或者軟導致腰部不適。前台還有飲用水和牛奶咖啡茶可以自取，確實很暖心。唯一的不足是隔音不太好，還有窗簾遮光差點，但是這個房價和地理位置來説，可以彌補。酒店外旁邊就是商場，還有不少本地早點鋪，很方便。其實店家可以貼一些温馨提示，晚上幾點以後請勿喧嘩之類的還是會有幫助。對於睡眠輕的小夥伴可以配備耳塞和眼罩，一家優質酒店真的給旅途帶來更多舒適和歸屬感此次上海之行很完美！也祝酒店生意興隆！
Outstanding
36 review
4.8/5
Price from
NZD 19
per night
Wujiaochang Commercial Area | 3.09km from lagogo
This hotel is really a pleasant surprise! The hygiene is excellent, the room is clean and fresh, and it makes people feel happy as soon as they enter. The transportation is also very convenient, whether it is going out for fun or business travel. The most unexpected thing is that you can cook in the room, which is very convenient for people who like to cook by themselves. Here, you can enjoy the comfortable service of the hotel and experience the comfort of home. I strongly recommend it to everyone and will choose to stay here next time.
GGuest User 2024.10.15
This hotel is really a pleasant surprise! The hygiene is excellent, the room is clean and fresh, and it makes people feel happy as soon as they enter. The transportation is also very convenient, whether it is going out for fun or business travel. The most unexpected thing is that you can cook in the room, which is very convenient for people who like to cook by themselves. Here, you can enjoy the comfortable service of the hotel and experience the comfort of home. I strongly recommend it to everyone and will choose to stay here next time.
Excellent
59 review
4.4/5
Price from
NZD 109
per night
Top Pick Hotels near lagogo
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Check out our most booked hotels near lagogo from the past 30 days!
No.1
4.8/5
2625 reviewRadisson RED Shanghai Wujiaochang Hotel
Wujiaochang Commercial Area, Shanghai | 1.88KM from lagogo
"Easy to get around""Delicious breakfast"
Select dates to view pricesNo.2
4.8/5
3708 reviewUrcove by HYATT Shanghai Wujiaochang
Wujiaochang Commercial Area, Shanghai | 0.63KM from lagogo
"Friendly front desk staff""Easy to get around"
Select dates to view pricesNo.3
4.6/5
2349 reviewHyatt Regency Shanghai, Wujiaochang
Wujiaochang Commercial Area, Shanghai | 0.45KM from lagogo
"Easy to get around""Friendly front desk staff"
Select dates to view pricesNo.4
4.4/5
397 reviewHaitang Hotel (Shanghai Fudan University)
Wujiaochang Commercial Area, Shanghai | 0.66KM from lagogo
"Convenient location""Classy environment"
Select dates to view pricesNo.5
4.7/5
1280 reviewYitel Premium (Shanghai Wujiaochang Metro Station)
Wujiaochang Commercial Area, Shanghai | 0.26KM from lagogo
"Friendly front desk staff""Easy to get around"
Select dates to view pricesNo.6
4.8/5
2209 reviewLantian Hotel
Wujiaochang Commercial Area, Shanghai | 0.31KM from lagogo
"Easy to get around""Friendly front desk staff"
Select dates to view pricesNo.7
4.2/5
1790 reviewRamada by Wyndham Hotel Shanghai Wujiaochang
Wujiaochang Commercial Area, Shanghai | 1.01KM from lagogo
"Friendly front desk staff""Easy to get around"
Select dates to view pricesNo.8
4.7/5
1273 reviewCrowne Plaza Shanghai Fudan
Wujiaochang Commercial Area, Shanghai | 1.28KM from lagogo
"Delicious breakfast""Easy to get around"
Select dates to view pricesNo.9
4.7/5
1611 reviewSSAW Hotel Shanghai Hongkou
North Sichuan Road Commercial Area, Shanghai | 2.66KM from lagogo
"Friendly front desk staff""Delicious breakfast"
Select dates to view pricesNo.10
4.7/5
2101 reviewPagoda Hotel Shanghai Wujiaochang
Wujiaochang Commercial Area, Shanghai | 0.77KM from lagogo
"Friendly front desk staff""Delicious breakfast"
Select dates to view pricesLatest Reviews for Shanghai hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.8/5
Outstanding
PPenelopeWe just had an amazing stay at this hotel. The room was not only spotlessly clean, but also spacious and comfortable, offering everything one could need for a perfect rest. The location of the hotel is excellent, allowing easy access to various points of interest in the city.
The reception staff could not have been more friendly and helpful, always with a smile and willing to help with anything needed. The breakfast is first class, with an excellent variety that changes daily, making every morning a new culinary experience.
In addition, the hotel offers washing and drying machines, which is extremely convenient. We were provided with all the bottled water we needed and umbrellas were readily available. This is definitely a hotel we will return to - highly recommended!
4.7/5
Outstanding
RRiiyaaSummarize in short : they should keep this place only for Chinese speaker, not recommend for traveller with other languages.
Base from my true experiences, I booked here the night before traveling to Shanghai. Once I check out from hotel in Guangzhou, front desk lady help me called reception at Shanghai Novotel Hotel Chuansha to ask if they can pick me and my partner at Pudong Airport as they advertised for a complimentary shuttle bus.
The lady at Novotel cannot speak English so I passed to the front desk lady in Guangzhou and got to know that I have to book a shuttle bus a day ahead. I accepted this because I read info, just have hope if they could help customer with this, anyway I flew to Shanghai and went hotel by myself.
On the way to Shanghai, I still have hope that receptionist at NOVOTEL will be able to speak English. When I arrived there, I met 3 receptionists and NONE OF THEM CAN SPEAK ENGLISH. We had a tough time to communicate. I have my own language and English, also broken Chinese but we still not understand each other. I had to call a friend of mine in Taiwan to speak Chinese to them.
Again, I wanted to book a shuttle bus to Disney land for the next day and they ask me to have a Wechat app to see a detail and communicate. Since I do not have China mainland mobile number so I cannot make a Wechat work on my phone. My ********* friend still help me out with this.
At that time, another lady came, seem like she work for shuttle bus thing. I do understand that Chinese tone of voice always loud but I cannot see mercy on her face. She consisted that we still need a Wechat. One lady there said, I have to take a taxi without Wechat even though the hotel provided us a free shuttle bus to Disneyland. At this point I a little upset as there is no choice that they can call or set me a time for my travel, _ucking asked me to take a taxi. I do not mind to pay for taxi but we have never been here so we worry about other unexpected factor could happen.
Further more, I went there on my girlfriend birthday to celebrate her birthday. I decided to take it here a last minute and I asked if they could have a card written Happy Birthday to her. Only I know is ”NO CARD, NO CARD!!!! bad service mind ever, disappointed and felt give up with Novotel
Yes, I picked NOVOTEL because I really hope they provided international services. I was a member of ACCOR PLUS and experienced such good services but since I experienced here, I am a failure.
I actually have 2 more nights in Shanghai after 2nights here. I was thinking to move out all the time because me and my partner felt suffocate with a service. I do not talk to them anymore as it is useless T___T
I even tried with my broken Chinese but I cannot feel that they put an effort to serve their guesses. No bellboy, air-conditioning at public area is pretty warm.
To be honest, the place is good, bed is comfy and we tired from playing things in Disney land park so I extended to book for one more night then I do not need to rush for checking out. I went reception floor, this time a girl with glasses, seem kind and she is fluent in English help me check in for my last night here :)
Whole time staying here I kept my mouse shut because don't want to feel unpleasant anymore and I feel like the robot that delivery food downstairs is working better than human lol.
Eventually, I did tried until I can log into Wechat to found that the text were written in Chinese only. I still can travel with a hotel shuttle bus even I do not read thing on Wechat (我看不懂) 😔 I definitely won't be back here even things are good.
Hotel is providing everything we needed which is good but they should hire people who able to speak English or people who able to use translate on google and else to communicate as they open for the whole world guess. Not only Chinese on earth but also another language exists. Last thing, key of hospitality is ”SERVICE MIND”
4.7/5
Outstanding
GGuest Useryou get what you pay for! There’s a reason why it’s expensive! I have stayed in many super five-star hotels in Shanghai! Bulgari is indeed the best here! Details matter! Bulgari reflects it!
First of all, in the first few days of our stay, Miss Vicky, the director of the guest relations department, took the initiative to contact us, added her contact information, and asked us about our check-in time, any needs, etc.! And upgraded our room type for free! The service is very considerate!
After checking in on the day of check-in, he took the initiative to introduce us to the hotel and the room, and thoughtfully prepared welcome fruits, tea and desserts for us! Welcome sign, and luggage tag with our own names...
The room facilities are all very high-end! Very clean! The service is also very good! Good looking, warm and friendly, they made us feel like home!
Breakfast can be delivered to our room, it is delicious and unique!
The gym is very large, and there are dedicated staff to provide water, towels and cut fruits!
In addition, the afternoon tea is delicious! The view from the top terrace is beautiful!
Finally, considering our flight, they also provided us with a late check-out for free! They gave us valuable chocolates and candies before leaving! All in all, I am very satisfied with this experience. I will come to Shanghai again during the Qingming Festival and will continue to stay at Bulgari!
4.7/5
Outstanding
AASLSEnjoyed my stay here very much. The location is very nice and about 20 minutes walk from South Sha'anxi Road metro station. Very bustling area with lots of interesting shops and large malls nearby. Room was a bit small but had everything I needed and was clean with a comfortable shower and bathroom. Staff was very nice and helpful, and could also speak some English. Overall enjoyed my stay and worth the price, and I'd stay here again next time! Thanks!!
4.7/5
Outstanding
CcamiespinosaWe loved our stay in the hotel, staff was very friendly and helpful, Amanda in the front desk was really nice and helped us with everything. They gave us an extra coupon to use in the SPA which we also recommend. Overall it was great, will go back again!
DoubleTree by Hilton Shanghai Hongqiao
Hongqiao Airport/National Exhibition and Convention Center, Shanghai
Price per night from: NZD 125
4.7/5
Outstanding
GGuest User+ It´s comfortable because it´s on Line 2, where you can go to the Bund, and to both airports.
On the airport are also many restaurants and a convenient store.
The rooms are big and comfortable.
The breakfast is big and very tasty.
The TV has CNN and HBO, so it´s possible to watch TV in English too.
- My room was a non-smoking room but it smelled a lot like cigarettes unfortunately, which was quiet annoying.
Some design things (like window frame, shower,...) are dirty or rusty, but that´s normal in China as far as I know.
The Wi-Fi is okay, just a little bit slow.
The heater is central, so it feels a little bit cool in the room, you can turn on the ”heater” but it just blows out cold air, even on heating mode.
Boyue Hotel Shanghai Air China Hongqiao Airport
Hongqiao Airport/National Exhibition and Convention Center, Shanghai
Price per night from: NZD 101
4.6/5
Outstanding
HhannahbananahI love Yiqinyuan for the calm and peaceful forest, I walked by myself during the last day and if you do visit, try to do it without any gadget. Just bring your keycard. Walk through the tall trees, hear the birds, feel the sun and inhale fresh air.
It is very sad that I have a non-refundable ticket that made me not enjoy the accomodation I booked. Since it was the coldest day of the year they decided to move all guests who stays in the container van rooms to their building rooms. To move In their main building I need to add more payment and we were relocated to building 5. It was also an advantage since the Foresta Cafe was there and the playroom (not so much in there but still worth the visit). However, the room we were in was so dusty, the aircon was blowing some dusty air and the carpet was so dirty. It ruined the whole trip and even of they were able to change the beddings and vacuum the carpet it was still tickling our noses. We were really looking forward to a nice Christmas trip but yeah. I booked 3 nights because we really love the place. 😭 The next day I asked again to be moved to a different room, they said they were fully booked but alas there was an available room next to us. The first room was so inconvenient because whenever we turn the lights off the WIFI also goes off. The fridge was not working well, the temperature outside was much better. The second room was better than the first room but the exhaust fan wasn't working.
The breakfast was only located in the main restaurant which was 15 mins (waiting for the electric car) away from our building. It was a race to get to breakfast and the seating was not enough to be near the buffet. Time is running and you have Marathon between your table and the buffet table. Food was great though they alternate between the dates. Dinner was also good and had great service but not so much choice of small dished for a small family. Local food at it's best!
La Foresta Cafe was interesting. They helped us keep our Christmas pies in their fridge. The only way to order was via the QR on the table but the catch was you have to pay right away for your order to go through which waa different from the main restaurant. So there we were waiting for our food but they didn't really get through and had to end up sitting and waiting for an hour. The next day it took 30 mins. for the food to come. The taste was good serving was big, can share.
The electric cars were very prompt and the drivers were very kind and polite.
The food again was really yummy!
The staff were friendly too.
You can buy swan/duck feed at 5rmb/2 packs at the coffee shop at the reception.
They were giving away eyemask and heatpacks.
The bottles water was also free. The snack at the room was cheaper than the vending machine.
It is far from the town so make sure you have what you need before heading to the resort.
They have hangers and iron in every room at building 5 where we stayed.
Not a lot of English speaking staff so bring some Mandarin phrases or get ready with a translator APP.
After a long mixed review I just wish that the resort informed us ahead that the accomodation will not be available and made an option for rebooking or ensure better accomodation it was really a hassle.
Shanghai Yiqinyuan Resort
Chongming Island, Changxing Island, Hengsha Island, Shanghai
Price per night from: NZD 111
4.5/5
Excellent
CChanel 香香Very impressed and will definitely stay there again !!!
Great view from my room can even see the Jing’an temple from my window.
Great service and enjoyed the indoor swimming pool .
A guy name Gordan even did an amazing job with nails
4.5/5
Excellent
XXiaolumengbaoThe little brother who drinks and checks in is also the big 🌞 Tai Xiaoyang, hahahaha, it will make people happy. I'm also very good at playing with stalkers and humorous. I have to say that he is still a glutton👻. This person is really good. When he checked in, he really made me laugh.
I said I wanted to eat McDonald's and hamburgers. Xiao M will help me find something to eat immediately... The little clever ghost is also very considerate.
Then the layout of the hotel. THE LOBBY IS VERY LARGE, WITH AN AREA OF SEVERAL THREE BEDROOMS AND ONE LIVING ROOM. THERE ARE THREE ROBOTS RUBBISH🤖, AND YOU CAN SEE THE THREE-PIECE SET OF THE BUND...
The hotel's WIFI, Tai Xiaoyang 🌞, also enthusiastically taught me again and again, and was warmed up.
I also went to the Bund in the evening, and this hotel is also very close to the Bund. It's good.
The style of the hotel is good. Yes, the magic capital at night is very beautiful, and the night cruise ship Huangpu River is also very good.
The hotel seems to be carefully managed, haha, the front desk service training is also very good...
The guest room aunt is also very good. It looks very hard, and there is also a zither, which is growing in Shanghai.
Very good, not bad 👍, special 🎉
4.4/5
Excellent
YyI_xXThe service attitude of the staff in this hotel is obviously polarizing.
Check-in was in the evening, and a young female staff member chatted with us while we were waiting, introduced the design of the hotel, and took the initiative to take photos of the family. The lobby was empty, and there was no place for the elderly people traveling with me to sit while they waited for me to check in. Kody assisted us in checking in that night. His service attitude was very friendly and polite. Although he was a little unskilled in paying the deposit with a Visa card, another female staff member finally stepped in to complete the transaction. When Kody sent us to the room, he enthusiastically introduced the design of the hotel and the bar on the top floor. We were very impressed with the doorman that night and several staff at the front desk, including Kody.
After entering the room, what comes into view is another building of the hotel, which has a strong visual impact. Only by walking to the bedside position by the window can we see the view of the Oriental Pearl Tower we booked. The unobstructed panoramic view is very beautiful! The decoration in the room smells rather pungent. I called the switchboard to request a purifier. Monica who answered the phone had a cold but polite attitude and introduced herself. Later, we found that the air conditioner could not be turned on, so we called Monica and asked Monica to arrange repairs. When she called for the third time, Monica seemed a little impatient when she answered the phone. Isn’t it her job to understand customer needs? Why do you show impatience? I'm confused about this.
At around 11 o'clock in the evening, when I was waiting for my friend to pick me up on the right side of the door, I saw several male employees wearing hotel uniforms gathering together to chat and smoke. Doesn’t the hotel have a designated smoking area for employees that is not visible to guests? Their attire represents the image of the hotel and this behavior is really disappointing.
We visited the bar on the top floor of the hotel that night and saw the stunning view of the Oriental Pearl Tower and the Bund. The photos are attached here. The price of a cocktail is 108, which is a reasonable price for such a beautiful view.
The air quality seemed to have improved upon returning to the room from the bar. However, after a night's sleep, I woke up with a headache, thirst, and stinging eyes. We originally booked two nights, but after negotiating with the hotel through Ctrip, they agreed to check out one day early. After handling the communication issues, I hurried to the public area downstairs to get some fresh air and enjoy the breakfast provided by the hotel. Breakfast is a semi-buffet style, the food tastes good, and the restaurant staff are also very active and enthusiastic.
When we returned to the room after breakfast, a staff member went to the wrong door and asked to help us close the window. Only then did we discover that the originally closed window could be opened.
When I checked out, I saw a linen cart pulling a load of pillows in the passenger elevator. I was shocked... I have never experienced having to squeeze into an elevator with a linen cart. I asked in disbelief: ”Is this a pillow?” The other party replied naturally: ”Yes.” During this period, there was another linen truck on the lower floor that wanted to come in, but saw that the elevator was full and had to give up.
When I checked out, I saw the police talking to the hotel staff. Several people were standing right in front of the check-out counter, blocking my way. I asked: ”Did something happen to your hotel?” Vincent at the front desk looked shocked and answered me: ”Nothing happened.” Later, a female staff member from Macau explained to me that there was an important meeting nearby. So the police came to inquire about the situation. I suggested that they could direct the police to a more appropriate location to communicate instead of blocking the front desk. However, they still didn't move. Vincent then asked me my name. There were several people standing closely next to me. For the sake of protecting privacy, I asked Vincent why he asked for my name while holding my room card holder. After all, I had already told him my room number. He looked shocked again... Then Yiko intervened and kindly told me that the computer system was faulty, so I needed to ask my name for a manual match. During this period, the girl at the front desk asked Vincent to stand aside. I sincerely thank this considerate young lady😅
Yiko asked me about my stay experience and I told the truth. He said that he would follow up and improve the problem with the linen truck, saying that this was something that should not be done, and took the initiative to add my WeChat account, expressing his hope that he can provide me with the best service next time. However, I didn't receive any messages after adding it.
While waiting for the taxi, the previously mentioned female staff member from Macau stayed with us, heard that we were from Hong Kong, and spoke to us kindly in Cantonese. The staff's patience and thoughtfulness greatly increased our favorable impression of the hotel.
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