Xiangyuan Hotel (Shangri-La Bus Station)

Xiangyuan Hotel (Shangri-La Bus Station) Reviews

Xiangyuan Hotel (Shangri-La Bus Station)

Shangri-La, Yunnan, ChinaView Hotel Details
Xiangyuan Hotel (Shangri-La Bus Station)
Xiangyuan Hotel (Shangri-La Bus Station)Xiangyuan Hotel (Shangri-La Bus Station)Xiangyuan Hotel (Shangri-La Bus Station)
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Xiangyuan Hotel (Shangri-La Bus Station) Guest Reviews

4.4/5
133 review
Verified reviews
Location4.4
Amenities4.5
Service4.3
Cleanliness4.3
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All reviews(133)
Positive reviews(125)
Reviews with photos/video(35)
Convenient location(12)
Great value for money(11)
Many amenities(10)
Great location(9)
Convenient parking(8)
Would stay again(5)
Quiet & comfortable(5)
Friendly front desk staff(2)
Negative reviews(8)
Aaron Filler
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Apr 2024
Solo travelers
24 review
4.5/5
Great
Posted on Apr 24, 2024
Room was very big and well equipped, including a washing machine and a fridge (fridge wasn't turned on so I didn't use it but the washing machine was great). Plenty of cupboard and shelf space to store luggage and clothes. It had a nice bay window seat which was cool. Bed was massive and very comfortable. Bathroom (seperate shower and toilet) were fine, could have been cleaner but it was ok. Location is good, about 45 minutes walk to the lake in front of Songzanlin Monastery (go there for sunrise!) and similar time to the ancient town, and there's bus stations outside so it's also well connected. The service was good, the lady was very quiet but helpful enough. Overall, it was good value for money.
Response from Property: Dear guests, hello! Thank you for staying at Xiangyuan Hotel. We are pleased with your affirmation of the hotel and welcome you to visit again, Zazidele!
Guest User
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Jul 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Jul 5, 2024
The bed is so comfortable, and the location is perfect to take an early-bus, thank you very much
Response from Property: Dear, thank you for staying at Xiangyuan Hotel and reviewing the hotel carefully. Your satisfaction is our greatest affirmation. We warmly welcome you back, Tashi Delek!
Guest User
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Jan 2024
Couples
3 review
4.2/5
Very Good
Posted on Jan 5, 2024
Clean and good facility (hot water) But difficult to find out this place
Response from Property: Thank you for your five-star review. We are deeply honored. Your satisfaction is our highest pursuit, and we will continue to provide high-quality service. We look forward to serving you again
Bona Tsukiko
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Oct 2023
Couples
11 review
5.0/5
Outstanding
Posted on Oct 10, 2023
This hotel is very close to the bus station!! 😃 the room is very good .. have washing machine as well~nice one.
Response from Property: Dear guest, hello! Thank you for staying at Xiangyuan Hotel. Your satisfaction is our honor, and your affirmation is our greatest motivation. Welcome back, Zazidler!
Guest User
Selected Room (2 Beds) (Heating, Fridge)
Stayed in Feb 2024
Travel with friends
39 review
5.0/5
Outstanding
Posted on Feb 7, 2024
Nice that it includes a washing machine. It only missed a chair and a stove that was promised
Response from Property: Hello dear friend! Thank you for staying at Xiangyuan Hotel. If you need anything during your stay, please feel free to contact us. We will do our best to meet your reasonable needs. Welcome back!
Guest User
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Nov 2023
Solo travelers
8 review
2.7/5
Posted on Dec 16, 2023
The hotel is very close to the bus terminal, however, it still took me some time to find even when using Baidu maps. I arrived at around 2-2:30pm, but there was no staff there. There was a notice that staff is away and you could call, but as a foreign traveler I cannot really talk on phone in Chinese, so it was troublesome. I had to wait for 30 min. When the staff arrived, my room was still not ready, so I waited more. Unfortunately, room was not completely clean. And some furniture is not in it’s best condition. Washing machine in the room was quite convenient though! Not really recommended, although ok to stay for 1 night if you take an early coach from the bus terminal, as it is really close, just 3 min walk.
Response from Property: Dear guests, hello! Thank you for staying at Xiangyuan Hotel and giving us your thoughtful evaluation. At the same time, we do not sincerely apologize for any shortcomings in the hotel. We have conducted an investigation and provided training to address the issues you have reported. We hope to choose Xiangyuan Hotel again, Zhasidle!
Guest User
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Oct 2023
Couples
3 review
3.0/5
Posted on Oct 19, 2023
This hotel is newly built in 2023 but wear and tear are showing already as the quality of the fittings are not very good. Maintenance is poor and minimal. The toilet, shower room , kitchen sink are dirty. Security is not good as the hotel door is left wide open and the receptionist is often not at the station. Delivery personnel can go up and down with no check. However, there are many amenities provided, the best is the washer/dryer with detergent in the room. Not many hotel do that. Price is cheap so cannot complain.
Response from Property: Hello dear guest, thank you for staying at the Fragrant Garden Hotel and providing thoughtful feedback. We will strengthen training and make improvements. Welcome back. Fragrant Garden Hotel warmly welcomes guests from all over the world, Zhasidle!
NYimpression
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Oct 2023
Solo travelers
14 review
4.2/5
Very Good
Posted on Oct 9, 2023
Very closed to Bus Terminal Station, only three minutes walk. Hotel has no English signage, but it is behind the kindergarten. Room equipped with air con, tv, washing sink, cooking station, and cloth, washing machine. Comfort bed. Toilet and shower room is separate. Hot water is immediate work for a good shower.
Response from Property: Dear guest, hello! Thank you very much for staying at Xiangyuan Hotel and commenting carefully. We will continue to maintain everything in the hotel. Welcome back, Zazidler!
Guest User
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Apr 2024
Couples
4 review
3.5/5
Posted on Apr 14, 2024
moderate
Response from Property: Dear, thank you for staying at Xiangyuan Hotel and evaluating the hotel with all your heart. Your satisfaction is our greatest affirmation. Oh, warmly welcome back, Zazidler
Guest User
Selected Room (2 Beds) (Heating, Fridge)
Stayed in Aug 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 15, 2024
The hotel is clean and hygienic, and it is really convenient to have a washing machine with integrated washing and drying. It's a comfortable stay and it's convenient to take a taxi. The boss and his family are also very welcoming. I will stay with you next time! !
Original TextTranslated by Google
Response from Property: Dear, thank you for staying at Xiangyuan Hotel and reviewing the hotel carefully. Your satisfaction is our greatest affirmation. We warmly welcome you back, Tashi Delek!
Guest User
Selected Room (2 Beds) (Heating, Fridge)
Stayed in May 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on May 14, 2024
This hotel is really a traveler's choice! Very cost-effective. There is a washing machine with drying function in the room. After a day of hiking/playing, the sweat smells so bad that it is very important to take a good shower and wash clothes. They are also equipped with induction cookers and pots. I have been out for several days and eat outside every day, which is not to my taste. Today I can't wait to buy some vegetables, cook them simply, and eat them with some seasonings. It can be considered a vegetable meal. It is very close to the bus station, so it is convenient to go out for fun. I went to Tiger Leaping Gorge and took the Tiger Leaping Gorge tourist bus at the bus station.
Original TextTranslated by Google
Response from Property: Dear, thank you for staying at Xiangyuan Hotel. We are very pleased with the recognition of the hotel. We have always been committed to making customers feel like going home. It is obvious that you got it. Welcome to come again, Tashi Delek!
wasabi33
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in May 2024
Couples
7 review
5.0/5
Outstanding
Posted on May 25, 2024
Recommended, the service is very good in all aspects.
Original TextTranslated by Google
Response from Property: Dear, thank you for staying at Xiangyuan Hotel. We are very pleased with the recognition of the hotel. We have always been committed to making customers feel like going home. It is obvious that you got it. Welcome to come again, Tashi Delek!
Anonymous User
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Feb 2024
Other
1 review
1.5/5
Posted on Feb 28, 2024
The hygiene of the hotel is very poor. On the outside, it looks very clean. On closer inspection, the bed is very dirty. There are bent hairs and blood on the bed. Later, I took off the quilt cover and sheets. The inside is also very dirty and disgusting. I went back at noon and took a nap. I felt itchy at the base of my thighs. Bathroom Still blocking water
Original TextTranslated by Google
6/8
Response from Property: Dear guest, I am very sorry that I could not give you a good stay experience. Thank you for pointing out our problems. We have conducted special training on hotel hygiene and made rectifications. Welcome to come again and test the effect of our rectification, Tashi Delek!
Guest User
Selected Room (2 Beds) (Heating, Fridge)
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 21, 2024
From check-in to check-out, every service at the hotel was impressive. The room was spacious and comfortable, and the bedding was of high quality, allowing me to have a great sleep every night. The staff was always friendly and professional. The hotel's location is also very convenient, making it an ideal choice for both business and travel. Definitely worthy of five-star praise!
Original TextTranslated by Google
Response from Property: Dear, thank you very much for staying at Xiangyuan Hotel and for your favorable comments. Your satisfaction is the greatest affirmation for us. Welcome to come often, Tashi Delek!
Guest User
Cozy Room (Double Bed) (Heating, Fridge)
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 7, 2024
The hotel is decorated in a modern style, and the rooms are spacious and bright, with complete facilities, especially the big bed, which made me sleep very comfortably. The hotel's service is also quite good. The front desk staff is very professional and can help me solve the problem quickly. The location of the hotel is also very convenient. There are passenger terminals and bus stations nearby, making traveling very convenient. Hygiene aspect is very clean.
Original TextTranslated by Google
Response from Property: Dear, thank you for staying at Xiangyuan Hotel and for affirming us. We warmly welcome you back, Tashi Delek!