Rezen Select (Shangri-La Dukezong Ancient City) Reviews

The location was amazing, walking distance to the old town. Staff was friendly and helpful. The room was clean and really enjoyed the floor heating. Water pressure in the shower was superb! Would stay here again!

Great value for money and very help staff at the front desk - recommended!

Good service, convenient parking, rich and delicious breakfast, affordable price, not too far from Dukezong Ancient Town. The only drawback is that there is no air conditioning, the quilt is a bit thick, and I woke up from the heat at night.

When we checked in, the hotel said the parking lot was full and asked us to park at the door, but we had to move to their parking lot before 8am. We parked in the hotel parking lot at 8am as they asked us to. The so-called parking lot was still under construction, and the hotel's cars were parked there in a mess, which was very difficult to park. Later, we found that our car was scratched, and asked the hotel to provide surveillance. The hotel said that their parking lot did not have surveillance! ! ? ? ! ! They said there was no evidence, and then they did not deal with it. As a hotel, you said that the parking lot did not have surveillance? What kind of hotel are you? Not providing surveillance is already a trick! I suggest that those who drive by themselves should think about it. Their parking lot does not have surveillance. If there is a problem, the hotel will say "no surveillance, no evidence" and will not cooperate or deal with it.

The location and environment of this hotel are pretty good, but the biggest problem is that the plastic packaging of our three mattresses was not removed. I reported this to the hotel and the waiter said they could help me remove it, but the smell of removing a new mattress on site must be very strong, so I could only endure the plastic noise of myself and others turning over. I can understand the hotel's original intention to protect the mattress, but the accommodation experience is not very good, and because it is wrapped in plastic, it is not breathable and very uncomfortable.

The room is spacious and bright, and the decoration is simple, especially in the bathroom, where toilet paper can only be placed on the toilet tank cover. The hotel is relatively new and the hygiene is good. The breakfast is OK, well-matched and tastes good. There is a free pick-up station, which is very convenient. The service is satisfactory.

The hotel is located about ten minutes' walk from Dukezong Ancient Town. There are many restaurants in the ancient town. You can eat and rest when you are tired. The hotel facilities are complete. The room is clean and service-minded. The parking lot is in the backyard of the hotel. It is suitable for self-driving. The breakfast is average, but it is acceptable. The evaluation is five points

I stayed here when I visited the ancient city. The service attitude was very good. They were all local girls and boys, very enthusiastic. The hotel is a certain distance from the ancient city, but it's okay. Overall it's okay.

Overall it's good. It's also close to Dukezong. The hotel has limited breakfast options.

The hotel is very good, comfortable, good environment, clean, and free breakfast. The rice noodles are delicious. The service attitude is very attentive, the room temperature is very comfortable, and the mountain outside the window is very beautiful.

The hotel is in a good location, close to Dukezong Ancient Town and Moonlight Square. The front desk staff is hospitable and polite. The hotel rooms are spacious, bright, clean and tidy, the bathrooms are separated into dry and wet areas, the breakfast is rich, and the overall cost performance is high. Great!

The hotel facilities are very complete and there is a delicious breakfast. The oxygen concentrator has improved my altitude sickness. The intelligent room is also suitable for lazy people. The hygiene is clean and tidy, the room is spacious, the front desk staff is enthusiastic, and the overall feeling is good and the cost performance is high. Half of the beautiful scenery in Yunnan is in Shangri-La, it is really worth the trip!

It should not be a chain hotel. It was very cold at night. There was no air conditioning or floor heating (it looked like there was a remote control, but it didn't work after pressing it several times). For hygiene, you can check the pictures. There was a stain on the quilt, and I don't know how many times it was washed. The floor was like this. Every ten minutes or so at night, I heard a sound like branches breaking, and it sounded like mice gnawing on something. It kept repeating all night. I was so scared that I couldn't sleep well most of the night.

The hotel facilities are very good, with its own parking lot. The room is spacious, bright, clean and sanitary. It is very quiet to rest at night. The staff has a good service attitude. I highly recommend this hotel.