Shangri-La Tianyu Shuxiang Resort

Shangri-La Tianyu Shuxiang Resort Reviews

Shangri-La Tianyu Shuxiang Resort

Dukezong Ancient Town, Shangri-La, Yunnan, 674400, ChinaView Hotel Details
Shangri-La Tianyu Shuxiang Resort
Shangri-La Tianyu Shuxiang ResortShangri-La Tianyu Shuxiang ResortShangri-La Tianyu Shuxiang Resort
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Shangri-La Tianyu Shuxiang Resort Guest Reviews

4.6/5
Very Good
139 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(139)
Positive reviews(137)
Reviews with photos/video(49)
Delicious breakfast(23)
Well designed(21)
Large rooms(16)
Average lighting(7)
Friendly front desk staff(7)
Well decorated(4)
Negative reviews(2)
Guest User
Family-friendly Suite
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 29, 2024
Perfect stay, staff is super friendly, delicious breakfast… on top of that the building itself is build in traditional and beautiful style. The owner showed us around the old city and took us to the dancing on the square.
Response from Property: Thank you to the esteemed guest for staying at Tianyu Shuxiang and for your understanding and evaluation. The hotel is a corridor style castle building made entirely of wood in Tibet, where you can experience the cultural characteristics of Shangri La's ******* region. Bedding and bathroom facilities are equipped according to five-star standards, providing you with a comfortable travel experience while experiencing the cultural atmosphere.
Guest User
Standard Room
Stayed in Apr 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on May 5, 2024
Most unique hotel you’ll find in Shangrila in my opinion. Staff was so friendly and breakfast was delicious. Will come again some day
Response from Property: In my opinion this is the most unique hotel in Shangri-La. The staff are very friendly and helpful. Will come back one day
Tor
Tian Xiang Family Suite
Stayed in Jul 2022
Family
4 review
3.7/5
Posted on Jul 25, 2022
The restaurant was not open which was annoying. Even though the breakfast was free, there was a god reason for that as you’ll see in the picture. Staff were nice and helpful.
Response from Property: Welcome you, and look forward to seeing you in Shangri-La when you have time
Charles Matthew
Family-friendly Suite
Stayed in Jul 2022
Family
10 review
3.5/5
Posted on Jul 18, 2022
Positives: very comfortable beds and spacious rooms. Decent location (5 mins walk into centre of ancient town. Negatives: a bit soulless; very noisy wooden staircases at night/early morning and limited/uninspiring breakfast.
Response from Property: Thank you for your comments .we will always bring you better service and look forward to you visit again.The world is scholarly with dreams as horses .accompa need by the horizon.
Anonymous User
Family-friendly Suite
Stayed in Aug 2022
Family
6 review
5.0/5
Outstanding
Posted on Aug 10, 2022
goodgood
Anyeer
Tian Xiang Double Bed Room
Stayed in Jun 2024
Couples
5 review
3.0/5
Posted on Jun 26, 2024
Environment: I couldn't find the hotel at first, there were two names, (the surrounding road conditions were poor and super congested), the room was upgraded, the room was quite large, Tibetan-style building, wooden structure, stairs and no elevator; there were few lights and lighting It's hazy (you can't really see the makeup). Hygiene: The hygiene in the room is okay, but the breakfast is not fresh. Service: I really didn’t want to talk about the service. There was no welcome fruit and only one pair of toothbrushes (there were three pairs of combs on the sink). The front desk person was not there when I went downstairs. Even if I thought about it, I would go to bed early and call me at one o’clock in the afternoon. The call asked me to check out quickly. Are there any guests who want to check in? ? ? I was speechless. I said that the reservation on Ctrip showed that it was for 3 pm, so I didn’t care. I was really hehe. I rushed back from the scenic spot, checked out and called the front desk. No one came over, so I just left it there. Do you have basic manners? ! Sisters, be careful, this kind of service is not worthy of Shangri-La
Original TextTranslated by Google
Response from Property: Thank you for your valuable suggestions, and we apologize for any inconvenience this may cause you. Welcome to Shangri-La again. Shangri-La is a magical place. It is tolerant and moderate. It not only has unparalleled beauty, but also cleanses people's souls. The fragrance of books in the world, using dreams as horses, accompanies the world.
Guest User
Stayed in Mar 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 14, 2024
I came here through the recommendation of a friend. The facilities are great and the service is very considerate.
Original TextTranslated by Google
Response from Property: Thank you for staying at Tianyu Shuxiang Hotel and for your understanding and comments. The hotel is a Tibetan-style all-wooden corridor castle building, where you can experience the cultural characteristics of Shangri-La ******* area. Bedding and bathroom facilities are equipped according to five-star standards, giving you a comfortable travel experience while feeling the cultural atmosphere. Take dreams as your horse and accompany you to the end of the world.
Anonymous User
Queen Room
Stayed in Jan 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Jan 29, 2024
Highly recommended The staff are very friendly and the hotel is very cool. Because it is a hotel in Goseong, I didn't have much expectation, but it was very good. There is floor heating. The bathroom and the washing area are separate. The breakfast rice noodles are also delicious. I will actively recommend it to friends around me. If I go to Shangri-La, I will stay again.
Original TextTranslated by Google
Response from Property: Thank you for staying at Tianyu Shuxiang Hotel and for your understanding and comments. The hotel is a Tibetan-style all-wooden corridor castle building, where you can experience the cultural characteristics of Shangri-La ******* area. Bedding and bathroom facilities are equipped according to five-star standards, giving you a comfortable travel experience while feeling the cultural atmosphere. Take dreams as your horse and accompany you to the end of the world.
Guest User
Standard Room
Stayed in Dec 2023
Family
60 review
5.0/5
Outstanding
Posted on Dec 23, 2023
The decoration of the inn is very unique. As soon as you enter the door, you will feel the fragrance of books. What's more surprising is that the room type was upgraded. The whole family is very happy... The cost performance is very high. You can consider this one!
Original TextTranslated by Google
Response from Property: Thank you for staying at Tianyu Shuxiang Hotel and for your understanding and comments. The hotel is a Tibetan-style all-wooden corridor castle building, where you can experience the cultural characteristics of Shangri-La ******* area. Bedding and bathroom facilities are equipped according to five-star standards, giving you a comfortable travel experience while feeling the cultural atmosphere. Take dreams as your horse and accompany you to the end of the world.
Guest User
Family-friendly Suite
Stayed in Jun 2024
Family
4 review
3.8/5
Good
Posted on Jun 23, 2024
The room is decorated in a unique way and is very close to the ancient city of Dukezong. However, the room is not soundproofed. The sound of going up and down the stairs and the sound of the fans in the rooms on the left and right can be heard clearly.
Original TextTranslated by Google
Response from Property: Thank you for your distinguished guest's stay at Tianyu Shuxiang and your understanding and evaluation. The hotel is a cloister-style castle building with an all-wood structure in Tibet. Here you can experience the cultural characteristics of Shangri-La's ******* area. The bedding and bathroom facilities are all equipped according to five-star standards, giving you a comfortable travel experience while feeling the cultural atmosphere.
Adventuree
Standard Room
Stayed in Dec 2023
Solo travelers
29 review
5.0/5
Outstanding
Posted on Dec 20, 2023
The hotel upgraded the room and provided breakfast (the breakfast was very rich and delicious hhhhh) The location of the hotel is very convenient. It didn't take long to reach the ancient city. There are also many famous food shops around and it is convenient to go to any scenic spot. Finally, I want to mention that I checked out before going to Songzanlin this morning and deposited my luggage at the front desk. When I came back, the front desk was not there so I took my luggage away. However, within a few minutes of leaving, the front desk called and thought my luggage had been stolen. Others took away the rave reviews! ! ! PS: The photos of Jinshan Mountain in Rizhao are worth seeing.
Original TextTranslated by Google
Response from Property: Thank you for your distinguished guest's stay at Tianyu Shuxiang and your understanding and evaluation. The hotel is a cloister-style castle building with an all-wood structure in Tibet. Here you can experience the cultural characteristics of Shangri-La's ******* area. The bedding and bathroom facilities are all equipped according to five-star standards, giving you a comfortable travel experience while feeling the cultural atmosphere. Use dreams as horses to accompany you to the end of the world.
DJmiaobaohe
Standard Room
Stayed in Dec 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Dec 3, 2023
The hotel provided free breakfast. The room was large and the view was great. Picture 6 is the night view taken in the room at night. The lady and aunt at the front desk were very enthusiastic. They turned on the floor heating for us before we even arrived at the hotel and took special care of us. Things to note when staying at high altitude, but I still have some symptoms of high altitude sickness. There is no elevator in the hotel, so climbing the stairs is slow. Before booking, I thought Tianyu was a chain with the family hotel in Hainan, but it turned out not to be the case. I made a mistake. I booked it at the same time, but I didn’t expect it to be pretty good. If I didn’t have a high-definition camera, I could spend two more days in Shangri-La.
Original TextTranslated by Google
Response from Property: Shangri-La's high-speed rail is open. Welcome to come again in the future. Tianyu Scholars will always be your home in Shangri-La. Use dreams as horses to accompany you to the end of the world. 😀
Guest User
Standard Room
Stayed in Nov 2023
Travel with friends
12 review
5.0/5
Outstanding
Posted on Nov 24, 2023
Right at the entrance of the ancient city, about 5.6 minutes. The environment is very unique, and the receptionists at the front desk are very warm and thoughtful. The room is large and has everything it needs, including floor heating, humidifier, and electric blanket... In short, I am very satisfied with it.
Original TextTranslated by Google
Response from Property: Thank you for your distinguished guest's stay at Tianyu Shuxiang and your understanding and evaluation. The hotel is a cloister-style castle building with an all-wood structure in Tibet. Here you can experience the cultural characteristics of Shangri-La's ******* area. The bedding and bathroom facilities are all equipped according to five-star standards, giving you a comfortable travel experience while feeling the cultural atmosphere. Use dreams as horses to accompany you to the end of the world.
Guest User
Standard Room
Stayed in Nov 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Nov 17, 2023
A very good hotel. We checked out at noon and booked a room directly back at night. We repurchased it on the same day. The environment design is superb, presenting a high-end atmosphere of art and classics. The waiter was very good and helped us put our luggage in the room as soon as we entered the door. 10 points.
Original TextTranslated by Google
Response from Property: Thank you for staying at Tianyu Shuxiang Hotel and for your understanding and comments. The hotel is a Tibetan-style all-wooden corridor castle building, where you can experience the cultural characteristics of Shangri-La ******* area. Bedding and bathroom facilities are equipped according to five-star standards, giving you a comfortable travel experience while feeling the cultural atmosphere. Take dreams as your horse and accompany you to the end of the world.
Guest User
Suite
Stayed in Aug 2023
Couples
12 review
4.0/5
Very Good
Posted on Oct 4, 2023
The location is right next to Dukezong Ancient Town, which is quite close. As a pure wooden structure house, it is very unique. Breakfast is free. I originally booked a double room, but it was upgraded when there was no room. However, the hygiene of this room is worrying. There are nails on the wooden floor of the toilet. Everyone remember to wear slippers. The hygiene of the other things is up to you. I checked in at the end of August. 500+ is not cheap. I still hope that the hygiene is good. The service is very enthusiastic.
Original TextTranslated by Google
6/20
Response from Property: Thank you for staying at Tianyu Shuxiang Hotel and for your understanding and comments. The hotel is a Tibetan-style all-wooden corridor castle building, where you can experience the cultural characteristics of Shangri-La ******* area. Bedding and bathroom facilities are equipped according to five-star standards, giving you a comfortable travel experience while feeling the cultural atmosphere. Take dreams as your horse and accompany you to the end of the world.