E-outfitting Boutique Hotel Shangri-La Reviews
E-outfitting Boutique Hotel Shangri-La
No.17 Hongxuelang, Shangri-La, Yunnan, 674400, ChinaView Hotel Details
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E-outfitting Boutique Hotel Shangri-La Guest Reviews
4.7/5
Outstanding
59 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.6
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Positive reviews(57)
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Awesome rooms(27)
Great service(26)
Clean and tidy(17)
Delicious breakfast(14)
Loved the view(13)
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Well designed(7)
Classy environment(3)
Negative reviews(2)
Cuilan
Stayed in Jun 2024
Couples
3 review
Outstanding
Posted on Jul 16, 2024
The hotel reception Ms 垚垚 is very friendly and helpful during our check-in, she help us to carry up all our luggages to the room located on 2nd floor 😀
We stay here like our own home 🏡 and resealable price 💰
Highly recommend 👍👍
Response from Property: Dear guests, thank you very much for choosing our hotel, the hotel's support and recognition in all aspects, we will continue to work hard, welcome you to visit again, I wish you and your family and friends a happy life!
Sofia Alessandra
Stayed in Nov 2023
Couples
2 review
Posted on Dec 28, 2023
I would not recommend a stay in this hotel. The room is filthy - all rooms have carpet. Carpet had bugs, cobwebs, hair, dirt. The room was freezing, the heating unit is poor. The shower had only room temperature water, no hot water. We couldn’t shower because it was so cold. The breakfast was terrible. They did not ask if we wanted the western or Chinese breakfast and assumed since we are foreign we’d like the stale bread with a slice of tomato and lettuce. When I asked about a refund, they said they had provided the service and weren’t able to refund. After pointing out how the service they provided was a flat out lie - no hot water, dirty rooms - they offered 50% refund. I negotiated up to 70%. I shouldn’t have had to do negotiate. They apologized profusely and acknowledged they didn’t provide the service they were supposed to but were unwilling to refund the full amount. I told TRIP.com this hotel should not be listed anymore. It is unhygienic. Do not stay here.
Response from Property: We are very sorry for the bad check-in experience you have had. Please point out the direction for improvement for us. We will actively improve and strictly check the room to avoid problems. However, the problem you mentioned is really unfair. We are well aware of our service attitude of putting guests first. When you raised the hygiene issue after upgrading your room, we immediately changed the room for you and asked if you were satisfied. As for the hot water, you were clearly informed before your check-in that the water pipe exploded due to the cold weather, and the hot water temperature was not high after the emergency repair was too short. We said that if it was unacceptable, we would assist you with a refund and provide luggage delivery service. You said there was no problem at the time and asked you about the type and time of breakfast, etc. Finally, we took you to the room. After you asked the platform for a refund, we have been actively cooperating and making concessions in the hope of giving you the best experience. I am really sorry that I failed to satisfy you.
Travis
Stayed in Aug 2023
Family
10 review
Outstanding
Posted on Sep 5, 2023
Beautiful ******* style hotel in the Shangri-la old town. We had an amazing view of the Dafo Temple and Prayer Wheel. Jackie speaks perfect English and was so helpful with booking transportation, recommending restaurants and experiences, and even getting up super early to make sure we had a nice breakfast before a 6:30am airport departure! The breakfast was delicious and the service outstanding! Charming rooms and lobby with cool ******* artwork. We’re definitely coming back soon!
Response from Property: Thank you very much for choosing our Shouyi Boutique Hotel. Sharing this check-in experience is your greatest recognition and affirmation of us, and it is also your greatest encouragement to us; We are located on the edge of the ancient city, quiet in the hustle and bustle, and looking up is the turntable. I am glad that you have had a pleasant journey in Shangri La, and I look forward to your visit again. Let's reunite in the beautiful Shangri La and wish you a happy life!
Lorenzo谢澜
Stayed in Aug 2022
Couples
9 review
Great
Posted on Sep 22, 2022
We spent 2 nights in Dukesong, Shangri-la. The hotel has a beautiful entrance. We chose the room on the last floor. The room has a private balcony with an amazing view. It was clean and the bed was comfortable, just a low pressure in the shower. Good breakfast. The lady at the front desk is really kind. When we arrived in Shangri-la she came to pick us up cause we got lost.
Response from Property: 常感謝您選擇了我們首驛精品酒店，並分享入住體驗，您對我們的認可以及肯定，是對我們最大的褒獎，也期待您的再次光臨，與我們再次相約美麗的香格里拉，祝您生活愉快
Guest User
Stayed in Nov 2024
Travel with friends
3 review
Outstanding
Posted on Dec 13, 2024
The stay experience was very nice! The food was also very rich and the hygiene was great. In a word, it was a good stay! No problem!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing our hotel and giving it your support and recognition in all aspects. Everything we do is to give every customer a different holiday experience. We will continue to work hard and be ready at all times. We welcome you to visit again and wish you, your family and friends a happy life!
Guest User
Stayed in Nov 2024
Couples
2 review
Outstanding
Posted on Dec 13, 2024
I have been staying at InnShou hotels. Each hotel has different characteristics, and so do each room. The location is good. The environment is beautiful. I will always continue to support it.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing our hotel and giving it your support and recognition in all aspects. Everything we do is to give every customer a different holiday experience. We will continue to work hard and be ready at all times. We welcome you to visit again and wish you, your family and friends a happy life!
Guest User
Stayed in Sep 2024
Couples
3 review
Outstanding
Posted on Oct 27, 2024
The room was very big. It was already very late when I arrived. The lady at the front desk was very considerate and turned on the air conditioner and heater for us. She was afraid that we would be cold. This is a very welcoming hotel.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing our hotel and giving it your support and recognition in all aspects. Everything we do is to give every customer a different holiday experience. We will continue to work hard and be ready at all times. We welcome you to visit again and wish you, your family and friends a happy life!
Guest User
Stayed in Jan 2024
Family
6 review
Outstanding
Posted on Feb 27, 2024
The B&B room can see the Great Buddha Temple in the ancient city‼ ️
Moreover, the view from the top floor overlooking the ancient city is particularly good. It is well decorated with an ethnic feel and has a strong sense of immersion. None of these B&Bs are advertised hahaha
Picture 2.3 is the cat in the B&B. It’s so cute.
The best thing is the guy at the B&B. He is very gentle and his service is very enthusiastic.
They cooked their own meals in the evening and let me and my brother eat together. They were so friendly!
And the little brother will be eager to help with anything. This is the happiest and most satisfying part of this stay! My little brother will be happier and better in the future~
Original TextTranslated by Google
6/8
Response from Property: "Meeting in a guest house, at dusk in the corner of the fence, silently leaning on the bamboo." The encounter is like every ordinary wave, and it is also the long-lasting uneven whirlpool on the lake, which makes it difficult for me to take my eyes away, and makes me more happy, but every time Separation always makes people look forward to and look forward to seeing you again; we will always be prepared to set out again to be a better version of ourselves and meet you again!
Guest User
Stayed in Jan 2024
Family
1 review
Outstanding
Posted on Feb 15, 2024
I really like the style of the house, simple and elegant, with a spacious yard. There is a stove in the hall. It's winter, so I would sit here to keep warm when it gets dark, drink tea, and roast oranges. The room is big enough, has a bathtub, comb and conditioner, is full of light, and has a great view outside the window. The boss smiled warmly, helped us with our luggage, and made brown sugar and ginger tea for us to drink in the evening.
It is close to the north gate and east gate of the ancient city, and the transportation is convenient. You can walk to the bus station in five to ten minutes, and you can go directly to Songzanlin Temple for 2 yuan, or you can go to the court at the east gate and take a bus for 15 yuan directly to Pudacuo. Next to it is Guishan Park and the largest prayer wheel, which is crowded with people during the peak tourist season.
Original TextTranslated by Google
6/10
Response from Property: Dear customer, thank you very much for choosing our hotel, thank you for giving us your affirmation and suggestions; the hotel is not only a place to rest, but also a place to relax and let the body and mind relax. I hope to see you next time, and Thank you for the painting, I like it very much!
Anonymous User
Stayed in Dec 2023
Travel with friends
1 review
Outstanding
Posted on Jan 19, 2024
This is a treasure inn. I like the decoration style very much. It's very grand. The sanitation is also very clean, which is really good. The guy in the store was also very enthusiastic and recommended us good places to go. Thanks for the warm hospitality, brother
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing our hotel. Your recognition and affirmation of us is the greatest compliment to us. See you at Shangri-La and look forward to your next visit.
Guest User
Stayed in Oct 2023
Travel with friends
1 review
Outstanding
Posted on Dec 28, 2023
The room was very comfortable, and the air conditioning and heating were turned on for us in advance; the house was in a traditional ******* style and was very beautiful; the breakfast provided to us had Chinese and European options. The hotel's service is great. You don't need to handle your luggage at all. The room is fully equipped, very clean and large. There is a balcony with a view, and you can see the prayer wheel when you look up. It's great and worth recommending.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for choosing our hotel and for your support and recognition in all aspects. Everything we do is to give each customer a different vacation experience; we will continue to work hard and are always ready to welcome you. Your visit again.
Guest User
Stayed in Apr 2024
Couples
1 review
Outstanding
Posted on May 4, 2024
The address is about 400 meters away from the ancient town, which is convenient for walking. The room is clean and hygienic, and there are heating equipment, air conditioners, heaters, and electric blankets. The weather here is relatively cold, and the room is spacious and large. After using all these equipment, the room is still quite warm. The room is ******* style and bright. From the window sill at the head of the bed in the room we stayed in, we could see the largest prayer wheel outside, and we could also go up to the roof to see the whole ancient town. The Western breakfast was not bad, and the inn lady was also quite enthusiastic. She was afraid that we would go out and find the location, so she added WeChat and sent the location very attentively.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing our hotel and giving it your support and recognition in all aspects. Everything we do is to give every customer a different holiday experience. We will continue to work hard and be ready at all times to welcome you back again.
Guest User
Stayed in Aug 2023
Couples
1 review
Outstanding
Posted on Sep 10, 2023
The hotel is so beautiful that it looks like a museum. The design of the ******* courtyard makes it feel like time has stood still here. It is so comfortable. The theme inside is all wooden structure and it feels very warm. The room is super large and has a bathtub, and it is very clean. It is the best place I have lived here. The most comfortable and cost-effective hotel in the world. And it's right in the ancient city, just a few minutes' walk from Sifang Street, and the staff took the initiative to help carry the luggage upstairs without worrying. The front desk and driver were helpful. I will stay here again when I have time to travel to Shangri-La.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing our E-Yi Boutique Hotel and sharing your stay experience. Your recognition and affirmation of us is our greatest compliment. I am glad that you had a pleasant trip in Shangri-La, and I look forward to your coming again and meeting us again in the beautiful Shangri-La. I wish you a happy life!
Guest User
Stayed in Aug 2023
Travel with friends
1 review
Outstanding
Posted on Sep 9, 2023
When I checked in, I had a lot of stuff. He kept carrying my stuff for me and helped me upgrade the room. I was amazed as soon as I came in. There was a ******* courtyard and a yellow kitten. The service was very good. He helped me carry my luggage to the room and introduced the room facilities. The room was super exquisite, very clean, and the scenery was super good. There was also a large terrace. It was great to enjoy the breeze and the beautiful scenery in the evening. He also helped me take my luggage downstairs when I checked out. Crazy Amway!
Original TextTranslated by Google
Response from Property: Dear customers, thank you very much for choosing our hotel and giving it your support and recognition in all aspects. Everything we do is to give each customer a different holiday experience. We will continue to work hard and be ready at all times to welcome you back again.
Guest User
Stayed in Aug 2023
Couples
3 review
Outstanding
Posted on Sep 8, 2023
I rarely write reviews, but I really want to write one this time. You can always trust Inn. As soon as you enter the hotel, you feel like you are in a different world. The hotel layout is really great. It is a Tibetan-style hotel and very warm. The room is super exquisite, very clean, and very cost-effective. You can see the prayer wheel room without opening the door. There is also a terrace when you open the door. I am really satisfied. It should be mentioned that the hotel staff are very enthusiastic and warm. I didn’t know where to have fun when I came here for the first time. They planned the route and itinerary for you and tried their best to meet all your requirements. On the day of check-out, we encountered difficulties. The hotel helped us attentively and solved our big problems. They also sent us a lot of food. It was really great. I will stay here again when I come here in the future.
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying at our Inn-Outfitter Hotel. We are located on the edge of the ancient city. Thank you very much for your support and recognition of the hotel in all aspects. Everything we do is to give each customer a different holiday experience; we will continue to work hard and be ready at all times, and welcome you to visit again.