Banyan Tree Ringha Reviews
Banyan Tree Ringha
Hongpo Village, Shangri-La, Yunnan, 674400, ChinaView Hotel Details
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Banyan Tree Ringha Guest Reviews
4.7/5
Outstanding
541 review
Verified reviewsLocation4.8
Amenities4.6
Service4.8
Cleanliness4.7
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All reviews(541)
Positive reviews(523)
Reviews with photos/video(321)
Loved the view(124)
Well designed(61)
Quiet & comfortable(46)
Large rooms(34)
Tasty restaurant(31)
Friendly front desk staff(23)
Perfect for families(13)
Tasty dinner(11)
Negative reviews(18)
Guest User
Stayed in Jun 2024
Couples
1 review
Outstanding
Posted on 11 Jun 2024
Best hotel I ever stayed. Excellent staff (thanks again Bieber) and amazing room
Response from Property: Dear Guest, Warm greetings from Banyan Tree Ringha and hearty Tashi Delek ! Thank you for taking the time to post your review on ctrip.com following your recent stay with us. Please accept our apologies for those shortfalls you experienced. I have taken note of your feedback with regards about the service and which we shall certainly look to improve on, where you have been disappointed, we truly regret that we could not deliver your expectations without excuses, we do have areas to improve the service aspect. If there is an opportunity that you would visit us again, we are confident you will find a tremendous improvement on the areas you have recently addressed. Once again, thank you for taking the time to share your experience and providing us the opportunity to improve. We do hope on having the pleasure to welcome you or your family back again. Do contact us directly if you require any assistance or pre-arrangements for the next visit. Best regards. Ringha Team
Lin
Stayed in Mei 2024
Couples
3 review
Posted on 5 Mei 2024
The room was a little dated. Cable wires were not tidied up. Front desk service was average which was made up for by the attentive service of the restaurant staff as well as the beautiful scenery.
Response from Property: Dear Guest,Warm greetings from Banyan Tree Ringha and hearty Tashi Delek !Thank you for taking the time to post your review on ctrip.com following your recent stay with us.Please accept our apologies for those shortfalls you experienced. I have taken note of your feedback with regards about the service and which we shall certainly look to improve on, where you have been disappointed, we truly regret that we could not deliver your expectations without excuses, we do have areas to improve the service aspect.If there is an opportunity that you would visit us again, we are confident you will find a tremendous improvement on the areas you have recently addressed.Once again, thank you for taking the time to share your experience and providing us the opportunity to improve. We do hope on having the pleasure to welcome you or your family back again.Do contact us directly if you require any assistance or pre-arrangements for the next visit. Best regards.Ringha Team
LEE OMG
Stayed in Apr 2024
Family
6 review
Very Good
Posted on 17 Apr 2024
Despite the lack of greenery or floral scenery, our stay at the antique independent “bungalow” was made special by the warm welcome and excellent service from the manager, staff, and especially our housekeeper, ZhangLei! He was consistently attentive and caring towards us throughout our stay. Zhanglei also went above and beyond by protecting us from potential scammers, demonstrating his commitment to our safety and comfort throughout our stay.
We feel fortunate to have ZhangLei as our housekeeper, and we are incredibly grateful for his attentive service during our stay. Thank you!!
谢谢管家张雷的贴心及服务，他挽回了我们对XGLL旅行业者不好的印象！也非常感谢他能解决机满足我们的一些需求🙏
Response from Property: Dear Valued guest, Warmest greetings from Shangri-la! First and foremost, thank you for choosing Banyan Tree during your trip. It was our pleasure to have hosted you. And thank you for highlighting our traditional ******* room, picturesque view and lovely service people – the associates are our precious treasure, with the right attitude, warm heart and professional training, we can deliver personalized service that makes our guest deeply feel that is truly Banyan Tree. Banyan Tree Ringha is cradled in the rich cultural landscape amongst the natural beauty of Diqing ******* Prefecture, better known as Shangri-La. A comfortable place to stopover for few days of breathtaking sights, discovering old town and experiencing different ethnic cultures. Once again, our team take great pride in knowing they delivered the service you deserve when staying with us. It was really a pleasure for having you and expect for your return very soon! Tashi Delek
Kwee Nyuk
Stayed in Apr 2024
Couples
8 review
Outstanding
Posted on 13 Apr 2024
We enjoyed our stay here tremendously. The service was top notch and the food was delicious. A peaceful experience for the mind and body especially for city dwellers . Banyan Tree lives up to its high standard and reputation.
Response from Property: Dear Valued guest, Warmest greetings from Shangri-la! First and foremost, thank you for choosing Banyan Tree during your trip. It was our pleasure to have hosted you. And thank you for highlighting our traditional ******* room, picturesque view and lovely service people – the associates are our precious treasure, with the right attitude, warm heart and professional training, we can deliver personalized service that makes our guest deeply feel that is truly Banyan Tree. Banyan Tree Ringha is cradled in the rich cultural landscape amongst the natural beauty of Diqing ******* Prefecture, better known as Shangri-La. A comfortable place to stopover for few days of breathtaking sights, discovering old town and experiencing different ethnic cultures. Once again, our team take great pride in knowing they delivered the service you deserve when staying with us. It was really a pleasure for having you and expect for your return very soon! Tashi Delek!
Tony Sherborne
Stayed in Apr 2024
Family
2 review
Outstanding
Posted on 8 Apr 2024
What a place! A gorgeous ******* style hotel in a fantastic wild location. Our villa made us feel like royalty and outside the door was a beautiful river valley to walk through full of animals.
The service that Kendrick gave us was impeccable and he took care of everything we wanted including changing our flights. of course we had a wonderful time living in traditional luxury.
Response from Property: Dear Valued guest, Warmest greetings from Shangri-la! First and foremost, thank you for choosing Banyan Tree during your trip. It was our pleasure to have hosted you. And thank you for highlighting our traditional ******* room, picturesque view and lovely service people – the associates are our precious treasure, with the right attitude, warm heart and professional training, we can deliver personalized service that makes our guest deeply feel that is truly Banyan Tree. Banyan Tree Ringha is cradled in the rich cultural landscape amongst the natural beauty of Diqing ******* Prefecture, better known as Shangri-La. A comfortable place to stopover for few days of breathtaking sights, discovering old town and experiencing different ethnic cultures. Once again, our team take great pride in knowing they delivered the service you deserve when staying with us. It was really a pleasure for having you and expect for your return very soon! Tashi Delek!
jollyb13
Stayed in Apr 2024
Couples
8 review
Amazing
Posted on 7 Apr 2024
This hotel is perfect for those seeking to take a break from the usual crowds. It's a big property in a quaint village, surrounded by beautiful nature. Our room was more like a two storey villa, with the living quarter upstairs and dressings room, washrooms downstairs, made in old ******* style but with all the modern amenities tastefully integrated into the settings. I specifically loved the stream Infront of the hotel, taking a walk by it was amazing. A special shout-out to Murray and Dolma for making our stay special. Would love to come back here to experience another season!
6/8
Response from Property: Dear Valued guest,Warmest greetings from Shangri-la!First and foremost, thank you for choosing Banyan Tree during your trip. It was our pleasure to have hosted you. And thank you for highlighting our traditional ******* room, picturesque view and lovely service people – the associates are our precious treasure, with the right attitude, warm heart and professional training, we can deliver personalized service that makes our guest deeply feel that is truly Banyan Tree.Banyan Tree Ringha is cradled in the rich cultural landscape amongst the natural beauty of Diqing ******* Prefecture, better known as Shangri-La. A comfortable place to stopover for few days of breathtaking sights, discovering old town and experiencing different ethnic cultures.Once again, our team take great pride in knowing they delivered the service you deserve when staying with us.It was really a pleasure for having you and expect for your return very soon!Tashi Delek!
Guest User
Stayed in Jul 2024
Travel with friends
1 review
Outstanding
Posted on 16 Jul 2024
Great service, pleasantly surprised by the room and received great help from front desk staff
Response from Property: Dear Valued Guest,Warm greetings from Shangri-La!Thank you for choosing to stay at Banyan Tree Ringha for spending a comfortable and peaceful holiday here. We highly appreciate your time to create us your unreserved review.At Banyan Tree Ringha, you can experience the remote ******* paradise that James Hilton so masterfully described in his acclaimed novel “Lost Horizon”, a distant and secluded hideaway of great beauty and peacefulness, where harmony regions, the gods walk among the people, and man and nature embrace!Once again, thank you for highlighting our room, food and associate. Our team and I hope that we will have an opportunity to extend our service excellence to you and your family on your next visit, we will be more than happy to take care of your future vocation.Best regards,
Guest User
Stayed in Apr 2024
Family
7 review
Outstanding
Posted on 19 Apr 2024
We booked a family ******* house with two bedrooms. It was perfect and beautiful. The view from the house is super pretty. The house is huge 350sqm filled with all amenity you could ask for. The bathroom has huge copper tube. The hotel staff are all very nice and attentive. We love the place very much. Breakfast is also great with lots of variety to choose from. Staff at the restaurants are very friendly and helpful. The room is spotlessly clean. The complementary photoshooting session was fun.
Response from Property: Dear Valued guest, Warmest greetings from Shangri-la! First and foremost, thank you for choosing Banyan Tree during your trip. It was our pleasure to have hosted you. And thank you for highlighting our traditional ******* room, picturesque view and lovely service people – the associates are our precious treasure, with the right attitude, warm heart and professional training, we can deliver personalized service that makes our guest deeply feel that is truly Banyan Tree. Banyan Tree Ringha is cradled in the rich cultural landscape amongst the natural beauty of Diqing ******* Prefecture, better known as Shangri-La. A comfortable place to stopover for few days of breathtaking sights, discovering old town and experiencing different ethnic cultures. Once again, our team take great pride in knowing they delivered the service you deserve when staying with us. It was really a pleasure for having you and expect for your return very soon! Tashi Delek!
HeidiTsang
Stayed in Sep 2023
Couples
6 review
Outstanding
Posted on 17 Sep 2023
Very peaceful and pleasant stay. Clean, cozy and tranquillity. Staff are friendly and helpful. Foods are good, breakfast with great varieties. Highly recommended.
6/7
Response from Property: Dear Guest Noted with thanks for your good comments, Your encouragement will make us more active to give our guests better service, and wish you a happy life，welcome back, Tashi Delek！
Guest User
Stayed in Apr 2024
Couples
1 review
Outstanding
Posted on 29 Apr 2024
Everything was wonderful! Also the food was really good! Thank you very much for all
Response from Property: Dear Valued guest, Warmest greetings from Shangri-la! First and foremost, thank you for choosing Banyan Tree during your trip. It was our pleasure to have hosted you. And thank you for highlighting our traditional ******* room, picturesque view and lovely service people – the associates are our precious treasure, with the right attitude, warm heart and professional training, we can deliver personalized service that makes our guest deeply feel that is truly Banyan Tree. Banyan Tree Ringha is cradled in the rich cultural landscape amongst the natural beauty of Diqing ******* Prefecture, better known as Shangri-La. A comfortable place to stopover for few days of breathtaking sights, discovering old town and experiencing different ethnic cultures. Once again, our team take great pride in knowing they delivered the service you deserve when staying with us. It was really a pleasure for having you and expect for your return very soon! Tashi Delek!
po san mario
Stayed in Apr 2023
Family
3 review
Outstanding
Posted on 7 Apr 2023
Wonderful stay. The staff are very friendly and gave us very useful info about the area.
Response from Property: Dear Valued guest,Warmest greetings from Shangri-la!Thank you very much for your recent stay with us, and again for taking the time to share such fond praise regarding the team and your overall experience with us.Our employees were well trained to meet and exceed expectations, we are so grateful and humbled to hear how much you love the resort and the people who really make it special.Far away from the city life, a home away from home. We are all thrilled you chose us for your family getaway and all look forward to welcoming you back again soon.Tashi Delek!
TATJANA
Stayed in Okt 2023
Family
21 review
Outstanding
Posted on 9 Okt 2023
Very nice hotel , will be back again.
Response from Property: Dear Valued guest,Warmest greetings from Shangri-la!First and foremost, thank you for choosing Banyan Tree during your trip. It was our pleasure to have hosted you. And thank you for highlighting our traditional ******* room, picturesque view and lovely service people – the associates are our precious treasure, with the right attitude, warm heart and professional training, we can deliver personalized service that makes our guest deeply feel that is truly Banyan Tree.Banyan Tree Ringha is cradled in the rich cultural landscape amongst the natural beauty of Diqing ******* Prefecture, better known as Shangri-La. A comfortable place to stopover for few days of breathtaking sights, discovering old town and experiencing different ethnic cultures.Once again, our team take great pride in knowing they delivered the service you deserve when staying with us.It was really a pleasure for having you and expect for your return very soon!Tashi Delek!
Guest User
Stayed in Ogo 2022
Travel with friends
5 review
Outstanding
Posted on 12 Okt 2022
I cannot say enough positive things about this hotel. From the greeting upon arrival, to the special attention paid to the guests and the amazing rooms, I would come back here any time I am in the area. Ama and the rest of the staff could not have been nicer or more helpful to us. We were made to feel like we belonged here. The food served for dinner and breakfast was amazing.
Response from Property: Dear Valued guest,Warmest greetings from Shangri-la!Thank you very much for your recent stay with us, and again for taking the time to share such fond praise regarding the team and your overall experience with us.Our employees were well trained to meet and exceed expectations, we are so grateful and humbled to hear how much you love the resort and the people who really make it special.Far away from the city life, a home away from home. We are all thrilled you chose us for your family getaway and all look forward to welcoming you back again soon.Tashi Delek!
Guest User
Stayed in Sep 2024
Family
21 review
Outstanding
Posted on 2 Sep 2024
The facilities and equipment are complete, with oxygen machines, humidifiers, etc.! Clean and hygienic! The bedding and toiletries are very comfortable! Add WeChat when checking in, the butler-style service is warm! Quick problem solving! Basically, anything you need is done within five minutes! There is a golf cart for pick-up! There is a very beautiful hiking valley outside the hotel, with a gurgling river, cows, sheep and horses everywhere, and big clouds! There is no restaurant takeout nearby! The hotel restaurant is delicious! The room is very unique!
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6/20
Response from Property: Dear guests, hello! Thank you for choosing Banyan Tree Ringan to spend your wonderful leisure time. Autumn harvest, winter storage, grazing starlight. Secret, wild luxury, Banyan Tree Ringan. It is the first resort built by Banyan Tree Group in China. This is not only a milestone mark, but also contains infinite feelings. Located on a high mountain with an altitude of more than 3,200 meters, the ******* pastoral house, the surrounding pastures and hillsides that have withstood wind, snow and time are the best spiritual habitats. Thank you again for your love for hotel meals. We look forward to meeting you in the sea of flowers with azaleas in full bloom! Tashi Del
tranquillititas
Stayed in Ogo 2024
Couples
7 review
Outstanding
Posted on 30 Ogo 2024
A very perfect hotel, worthy of being the first Banyan Tree in the country. The hotel rooms are very distinctive, with their own doors and courtyards, two-story buildings, unbeatable views, and tasteful interiors. The service is super five-star quality, and the housekeeper is very attentive and very user-friendly. Thanks to Dolma Tsering. I would like to recommend their barbecue set for two again. The meat is of high quality and has many varieties. Don't worry, two people can't finish it. Drinks are included. It is absolutely a pleasure to enjoy the night sky and grassland in your independent courtyard while eating the barbecue you made. When we checked out, we were given a Banyan Tree figurine of a little turtle, which my wife loves. In addition, we also bought essential oils in the hotel. Their essential oils have different scents every day and are placed in the room. It is very distinctive. In short, I am a true fan of Banyan Tree and highly recommend it to everyone.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, thank you and your family for staying at Banyan Tree Ringham and taking the time to share your stay experience with us. Banyan Tree Yanan has been in business for 19 years. It adheres to the respect for local culture. Most of its employees are local Tibetans, with the most honest smiles and clean hearts. It is our aim to make every guest experience the warmth of home. Thank you for your love and recommendation of the hotel's meals. The most natural and pure pastures produce various gifts of nature, and the careful cooking brings a feast to your taste buds. Thank you again for your praise and I look forward to seeing you and your family and friends next time! Tashidel