Hotels in Shangri-La Passenger Station, Shangri-La

I rarely comment because I am too lazy to type, but I downloaded the Ctrip app to complain about this hotel. First, when I entered the room, I saw hair on the pillow and the sweat smell of other people's scalp. I immediately contacted the front desk to change the pillow, and then asked the front desk if the bed sheet was not covered or changed. The front desk said that the aunt changed it every day. As a result, I started to itch all over my body when I fell asleep, and I immediately had a small rash from allergies. I took a picture of my arm when I commented today. It has disappeared a little after applying medicine in the past two days. I contacted the front desk in the middle of the night to change the quilt cover and bed sheet. The bed sheet was opened and it was like this. There were blood and urine marks all over. I asked the customer service if they could change it. The customer service said it was all like this. The towels in the toilet are really unsightly. My rags are newer than this... The faucet for the shower is still straight. This is the first time I have seen such an anti-human design, and the screw mouth of the shower outlet is still loose and leaking... Fortunately, I found it because I saw the national chain, thinking that the cost performance should not be bad. This is really the worst hotel I have stayed in. I don’t know what the price is in the off-season. It is really only equivalent to a guesthouse worth dozens of dollars. But to be honest, although the environment and sanitation are poor, I contacted the customer service and they immediately helped to change it. This is +⭐

It is what a good hotel should be like. The room is clean and the bedding is impeccable. The water temperature is suitable and they thoughtfully inform you that bathing in plateau areas should not take more than 10 minutes. The front desk staff are also very nice. The breakfast at Shangri-La is also rich and delicious. The key point is that you can tell from the name that the room can supply oxygen (you need to contact the front desk for oxygen supply service). You can go hiking at night without worry. You don’t have to worry about high reflexes. Anyway, you can breathe oxygen while lying on your own bed, so you have peace of mind😼

Very satisfied with the boss. He helped us carry our luggage as soon as we got off the car. We were afraid of high altitude sickness. The check-in experience was very good and the heating was sufficient. Fruit snacks were also given. I recommend you to stay here if you come to Shangri-La. The transportation is also convenient. The Tibetan food recommended by the boss is also very good. Full marks💯The hotel will come again next time

Staff were friendly and kind. The reception is very welcoming and courteous! The location is good with it being half way between Songzanlin Monastery and Old Town.I would like to thank Vivian four her help. We did not have a car to take us back to the hotel in Pudacuo National Park, and she immediately asked her colleague to pick us up.

The check-in experience was very good. I will stay again next time. The front desk staff are polite and enthusiastic, answer all questions, and are serious and responsible. After checking in, he told us that if we feel cold, we can turn on the air conditioner, and if we feel dry, we can turn on the humidifier. When we go out to eat, turn right. There are many restaurants within 100 meters. If you have any questions, please feel free to contact the front desk. It will make you feel at home immediately, and most of the fatigue from traveling will disappear immediately. I put my luggage in the room and went downstairs to eat. I met the boss at the front desk and chatted for a few words. The boss was kind and easy-going as always, spoke eloquently and said he could contact us anytime with any questions. It immediately makes you feel reassured and comfortable. When we passed by the front desk when we were out the next day, the waiter on duty immediately stood up and greeted us with a smile (there were no other guests at the time). It gives you the feeling that they are well-trained and demanding. The room was as described, very good. I booked an ordinary standard room. The room was large, with two 1.3-meter beds. It was clean and tidy, and the hygiene was excellent. There was no smell in the room or bathroom. The equipment is of good quality, with a large TV, Gree air conditioner, and humidifier. The shower, faucet, toilet, etc. in the bathroom are all very useful. It is also equipped with a disposable toilet seat, which is really meticulous in sanitation work. The next day, I met the cleaning lady in the corridor and told her that we were staying for another two days. She said that if you need anything, please tell her immediately. If the mineral water in the room is not enough, you can ask for more. It makes you feel that the waiters in all positions in the hotel are very good, and you praise them from the bottom of your heart. When I first arrived, I also saw other guests asking questions. The waiter would try her best to answer and help solve the problem. For some questions, she would immediately call her superiors for instructions and give the guest an accurate and satisfactory answer. Staying in such a good hotel, I am very glad that I made my careful choice. The next day I immediately went through the procedures to extend my stay for another two days. The comfortable environment of the hotel and the beautiful scenic spots of Shangri-La will leave me with unforgettable memories...

The location is good, very close to Songzanlin Monastery. The parking lot is very convenient. The atrium is very beautiful and very impressive. There is an oxygen concentrator in the room. The water temperature and pressure are very good. Bathing is very comfortable. It is just on the roadside.

A relatively standard hotel, clean and sanitary, with a yard for parking and places to eat around. A relatively standard hotel, clean and sanitary, with a yard for parking and places to eat around.

I am very satisfied with my stay. The hotel is newly opened this year and is very clean. The entrance to the room is a small entrance hall, with the bedroom on one side and the bathroom on the other. The bed and bedding are very comfortable. The bath water in the bathroom is large and hot, and the water is smooth. The bathroom is equipped with a heating system, so the bath will not be cold. The floor heating in the room can reach 20 degrees when turned on. The breakfast was quite satisfactory. I have stayed in several hotels in Xiangxian County. This one is the most cost-effective. I will come back next time. In addition, the front desk thoughtfully upgraded the aerobic king bed room, thank you.

This hotel has good facilities, the rooms are spacious and comfortable, the service attitude at the hotel front desk is very good, the staff are warm and thoughtful, making people feel at home. The hygienic condition of the room is very good, neat and clean, without any odor, making people feel comfortable and reassured. The hotel is very close to the ancient city. It only takes a few minutes to get there. It was really a happy trip.