fawadanwar
June 23, 2024
Our stay was marred by the hotels lack of support in a case of harassment towards my little cousin. During a football matches, two grown men harassed and yelled at him. On of them was atleast 70, and attempted to physically assault my little cousin, only stopped by his wife holding him back. The man got up again and even raised his hand at my cousin( surely after a few drinks), and again, only stopped due to his wife. My cousin apologised several times, but was so traumatised after the incident, that he vomitted and refused to leave his room. We immediately reported the incident to the front desk,but they appeared indifferent and did not take any steps to address the situation. Infact, at the time of the incident, the drunk men were not even removed from the hotel restaurant, despite the entire restaurant staff and other guests being witness to the incident. They claimed to “look into the situation “ but no follow up was provided. This lack of support made my cousin feel extremely unsafe, and we are disgusted by the lack of concern and professionalism given to such a serious issue like harassment, to a child, over a football match.