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I would like to put on record the warm hospitality extended by the General Manager, Mr. Praveen Sharda. I have observed on previous occasions too, that he ensures to personally sees off his guests. His warm demeanor and genuine interest in meeting our needs created a welcoming and pleasant experience. It is rare to find someone who balances leadership with such a personal touch. Mr. Praveen sets a standard for hospitality that others can aspire to. Mr. Praveen leads by example, and his team comprising of Ms. Rajshri and Mr. Amrit are equally efficient and effective. What made the evening so special wasn’t just the outstanding food or the impeccable service—it was the harmony between Chef Gopal's magical touch and the hospitality extended by Mr. Praveen, Ms. Namphi which worked together to create an atmosphere of warmth, luxury, and care.

Great location, great food, clean and incredible staff. They made our stay very much comfortable and memorable. Food is really superb they have a pure vegetarian restaurant, must try their indian cuisine special dal makhani, aloo dum. Most recommended places to visit and stay in shillong.

I recently stayed at the Ladybird Hotel for two nights, 14th-15th September, with a group of women friends. The hotel’s prime location in Police Bazar was a definite highlight, as the market was just steps away. We arrived late on the 14th and to our surprise, the entrance was only accessible from the parking lot. We ordered dinner and while the service was prompt, the food was excessively salty and disappointing. The chef was courteous enough to apologize after we provided feedback, assuring us that future meals would be better. Thankfully, dinner the next night was indeed delicious. Unfortunately, one of our assigned rooms was on the third floor, where all the adjacent rooms were occupied by construction workers. That night, loud hammering noises started at 8 pm, which disturbed us, sounding like drilling right above. We tried calling reception multiple times, but no one answered, so we went to the lobby at 11 pm to find it completely deserted with no staff in sight. We felt unsafe and uneasy as all of us were women and hurried back to our room. We were left wondering who we would contact in case of a medical emergency or any unforeseen circumstances, as there was no hotel staff, our local contact present throughout the entire night. Construction noise with lot of drilling and hammering continued until 6 AM the next day, resulting in a sleepless night and headaches. I would not recommend this hotel to anyone, particularly for women travelers due to serious safety concerns.

Beautiful Hotel in mid of main center point of Shillong. Staff were so helpful and professional. Food was amazing and mouth watering. I met the Manager of the Hotel who was so fantastic in solving our issues. We will definitely visit this Hotel in our upcoming visit in Shillong. Kudos to the Team M Crown 👑

Very good people and nice place to have a holiday tour. It may be couple or with family is a naturalistic enjoyment. Not only that the weather is so nice which will remind me of a nice memorable tour.

Best in shillong. But the lady manager is very cunning. Never hire hotel cab from them. They will charge you double. Other than than everything is fine. Internet here is having an issue as it connects and again gets disconnected.