Guest User
October 11, 2022
I have booked this hotel for my parents who are senior citizens. The hotel had treated them very badly. Rooms given to them were in basement 4 and even after several request, the room was not changed. The service was pathetic. Staff was rude. Geyser was not working and my old parents have to bath in cold water in october month in shimla. The service was very very poor. My parents ordered tea which is first of all very bad and served in an unhygienic and unwashed tray. The hotel is really expensive and changed me around 5. 5k for 2 nights. It's a waste of money. Please never book this hotel. Humble request to all of you. Even when i complained to make my trip, nothing has improved.