Shirahama Spa Hotels

The sea view room was great, very clean and tidy, beautiful and comfortable, private outdoor spring in the room, excellent for staying in the room. However, the meals were very disappointed that were unexpected to cost about US$600 for a night including dinner and breakfast for 2 adults and a kid. In particular, the foods for my kid were unacceptable for this price. The restaurant was not clean and the staff were not attentive. We booked the room through Trip.com and mentioned we have a 9 years old kid with us. The staff said they have no such record and required me to prove. Luckily I have the booking record in my App and showed them we did. Then, they said it should be the problem from Trip.com. And then, they said ok and would cost 25000 yen extra for my kid. I accepted, and then they said they could not provide an extra bed for my kid and reduced the cost to 20000 yen, and I also accepted. As a customer, I felt this was not attentive and not polite to request me to prove I had mentioned a kid for the booking. That’s all fine, but the quality and taste for the meals were really unacceptable at this price range, the breakfast was horrible. At last, my case wasn’t a communication problem because the staff who talked to us wasn’t a Japanese and was a native English speaker. Anyhow, the facilities and the room of this hotel were excellent, but the meals and services were not worth for this price.

We are self driving from JR Wakayama to Shirahama about 2 hours, nice place and good location because can see the sunshine with nice beach view. The onsen is super nice view face to the beach/sea and peaceful. Hotel breakfast is very delicious with traditional Japan and Western style , there is alot of choice too. The staff is helpful to carry on our bag and luggage. The hotel reception have a convenient shop for us to buy the souvenir. I will be back again, thank you!

Apply for two households through a travel agency. So I don't know if it's Mr. Musashi or the travel agency's responsibility, but I was still disappointed. I added the number of people via a travel agency, but it was not properly cooperated. I was worried about Corona and had dinner in a private room instead of a buffet, but I had to wait because it wasn't prepared for one person. In addition, there is no contact with the Japanese style instead of the western style, and the western style comes out. I didn't choose a buffet for breakfast individually, but I was able to get a seat at the end of the buffet venue and drinks freely from the buffet venue. The three-color rice balls for children's breakfast were hard and dried and could not be eaten. If you tell me that, you can eat buffet bread or white rice, but. When I went to the buffet, there was most of our breakfast. What a bit of a buffet stuff ...? ! What a cut-off. .. Disappointed. .. All the children want to eat buffet food! It was difficult to knead Da 々. Perhaps because it was a reservation via a travel agency, it was difficult to get the stairs with heavy luggage because it became an annex. Is the cute yukata on the 14th floor of the main building? I was disappointed that I had to be the above guests. Now I have a pretty cute yukata service everywhere, but there is too much gap in the hotel. The swimsuit dehydrator was old, and the lid was broken, so it didn't play its role. I'm just wearing a long-established name. The location is not good, but it may be better to take a shuttle bus to Shirarahama.

Very nice hot spring hotel, also very suitable for taking children, buffet breakfast and dinner is very good, the room is clean and large enough, the hot spring looks at the sea, while bathing in the hot spring, you can watch the sunset, very beautiful

This is the third time I stayed at the Chuanjiu Hotel for a buffet dinner. Friends who love beef should not miss it, and the desserts are plentiful. There are many options for breakfast, there are many card slots in the hotel, and the room is spacious. During this recent stay, I found that many waiters came to Taiwan, South Korea, and Vietnam, so there is no problem in communication. This is the first time my friends are visiting. After eating the buffet dinner, I want to stay for an extra night. There is endless food.

I stayed the night before to go to Adventure World. It's a very nice building and it's on a bit of a hill, so the ocean view is amazing. It can be seen from all rooms. Since it is a historic resort hotel, the sofas in the lobby are very exotic and have a solid design. At this time of year, the illuminations outside are so beautiful that you can experience an extraordinary experience. Although it was a twin room, it was a very large room of 45 square meters. It looks like 3 people can sleep on the sofa bed. However, it was really close to the sea and the wind speed was 12 meters that day lol. It's like a typhoon. I think this is a common occurrence locally, but people who are bothered by the noise may not be able to sleep. But the room is comfortable. Unfortunately, there was no free mineral water available. There is a lounge near the hot spring where you can drink for free, so I had some apple cider vinegar there. The hot spring had a washing area, an indoor bath, and an open-air bath. A little lukewarm. I'm 155cm tall and my body is about chest-deep in the open-air bath. There is a place to sit, so you can soak up to your shoulders. Children are safe with adults. Our plan included breakfast, and the buffet was excellent. Since it is a hot spring area, I chose Japanese food, but there are also many local dishes. Kishu pickled plums, fish, whitebait, fish paste, suguki pickles, simmered and grilled dishes, and a wide variety of rice accompaniments are also available. The dinner menu was also appealing, but I didn't like it so I decided not to try it this time. Drinks included milk, oranges, teas, and several types of coffee, which were also abundant for breakfast. I was unlucky not to have dinner last night, so I was very grateful and impressed. Guests can receive local coupons from Imawakayama. They will give you a paper copy and tell you how to put it into the app, but Mr. Koganoi was able to use it at a souvenir shop. Change is also OK. It was a short stay as I stayed the night before, but I would like to enjoy staying at a hotel next time. I'd be happy if there was a bus that would take me to my adventures.

Thank you for your 2-year-old son and 3 people for 2 nights and 3 days. What if the amount of food is not enough after booking? .. .. I was worried (I'm a big eater with my husband and wife 💦) Even in the standard, it's twelve minutes, yeah! !! Is there still? ?? It was surprisingly luxurious and full, and my son had a small meal, so I divided me, but I was still very satisfied. The room is also clean. However, as in other reviews, there were dirt and garbage that the shower room and its vicinity were concerned about. As for the customer service, there were some foreigners, but all the staff were really very attentive and kind 々, and the Japanese was spoken politely, and the way of speaking was kind and healed very much. From now on, it will be decided here! !! !! I'm talking with my husband and wife.