"The service was exceptionally satisfying. Due to an unexpected incident, I had some health issues. The owner patiently stayed with me, helped call an ambulance in the middle of the night to the Bole hospital, and even arranged for a staff member of the same gender to accompany me. This was incredibly thoughtful and meticulous. The staff member was also excellent, running back and forth in the emergency room until very late. It truly showed a very human touch. The hotel's view is also great, very charming, and you can see Sayram Lake. I'm really so grateful! I didn't get a chance to take photos of the hotel, but the two kittens in the camp are adorable, and the owner takes good care of them. There are golf carts to shuttle you to and from your room, and any issues you call the front desk about are resolved wonderfully."