Si＇umu Spa Hotels

What a lovely relaxing stay in a beautiful setting. There were many positives, in particular the friendly staff, lovely rooms, beautiful setting and gorgeous evening meals. There was one negative: the taxi ordering service offered by Sinalei was unreliable. We had arranged with Sinalei, by email, for a taxi to meet us upon our arrival in Upolu and transport us to the resort. Even though we reminded them the night before our arrival they forgot to order a taxi. This just meant a half hour wait. However we also pre-ordered a taxi, through Sinalei, to take us to the airport for departure, and then reminded them 3 times. On the morning of departure no taxi arrived. No explanation was provided, we were just assured that it was ”on its way”. After 20 minutes we became insistent. Then a local taxi driver arrived - turned out there was a taxi company just up the road - shouted at the staff and apologised to us. Impossible to know what had happened behind the scenes. Just bear this in mind and perhaps make your own arrangement with the nearby taxi company.