Guest User
May 25, 2022
We need to start the conversation with Mr. Emrah, who is unaware of management and guest satisfaction. He is both sullen and not solution and guest satisfaction oriented. He doesn't even look at you when we ask questions. We stayed for 1 night in the first bungalow on the left of the entrance. Compared to its price performance, it was still a very low quality room. The shower cabin in the bathroom was darkened with dirt, the TV in the room was not working, the towels were tattered and gray in color. I recommend bringing a spare towel with you. Still, we thought we should have dinner at the hotel so that they would win, with good intentions, we ordered meatballs and chicken, we asked for a salad, we were told there was no salad (how can there be no salad in a restaurant) the fries were full of oil, obviously they use terrible ready-made potatoes and oil. We were disappointed again. Let's come to the sleeping part in the evening, our room opposite had turned on its air conditioner, and there was a terrible sound coming from the engine of the air conditioner outside. We asked them to solve this problem, we said that we could not sleep, and we were told by Mr. Emrah that unfortunately we cannot do anything. We couldn't sleep because of the noise until the morning. There is no such disgrace. If you want to stay in an average place, you can definitely find better places than here. There may always be a problem, but operators who do not try to solve it do not deserve a penny. He can only serve so much in his mind of saving the day. The hotel and its surroundings are in ruins. We definitely do not take taxis. Mr. Ferhat was more friendly and helpful. We thank him.
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