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Hotels You May Like in South Padre Island

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Holiday Inn Express & Suites South Padre Island
4.4/5102 Reviews

Holiday Inn Express & Suites South Padre Island

South Padre Island|0.67km from Wyland's Whaling Wall
This is going to be straight to cut. I took off from office to travel to South Padre and being an IHG Member , paid through my precious points to be at ”The Resort”. Lobby was effective and felt that I am going to be at a great place. I had forgone my salary for the vacation. This is just to say that this is the amount of effort , money and time I spent for this holiday. Check-in was smooth and then the ordeal started. The front office manager told us that this property is not an IHG property and still conversion. The room assigned was super dirty , doors would not work , had an awful smell and it was worst than a motel. To top it , I was supposed to pay the resort fees. I just told them that I was not interested and for the next 4 hours in the property, I waited , called IGH helpline to be kept on wait. Nothing happened. Thirsty and distraught , the person on front office offered help in finding me another room and did whatever best he could. On my return , I called IHG again and was given 500 points to my account and no resolution. I need my points back which I spent for this stupid holiday. IHG - You really spoilt my vacation to the extent possible. Lastly , people at the property are excellent , helpful but they cannot change the awful and nasty property. Do not , for god sake , penalize people like this. If you intend to really respond , do tell me an email ID where I can send reservation details - give me my points back. At the same time , reasonably saying - I lost my hours , gas , effort and time . Equals out I have called your lines multiple times but unable to get someone - I am your customer and tired , I wrote on TripAdvisor.

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Top rated hotels in South Padre Island

Searching for hotels near Wyland's Whaling Wall? Compare room rates and reviews to find your ideal stay.
Hilton Garden Inn South Padre Island Beachfront
4.1/5101 Reviews
Great experience. Customer Service excellent. Eddie, Liz, Jerry to name of few made you feel welcomed and comfortable. Eddie is the b est. Sports fan and friendly. I read a review that someone took issue with Eddie wearing a NFL Team Jersey during Super Bowl. That helped create a festive environment, as many in attendance work their team fav colors. The crowd was approximately 80/20 or 70/30 for the KC Chiefs. The one-off review is just that....off base & undeserved. Let Eddie keep dong what he is doing....just having fun, enjoying his job, and serving the people. Entire Staff & Mgt is superb.
Holiday Inn Express & Suites South Padre Island
4.4/5102 Reviews
This is going to be straight to cut. I took off from office to travel to South Padre and being an IHG Member , paid through my precious points to be at ”The Resort”. Lobby was effective and felt that I am going to be at a great place. I had forgone my salary for the vacation. This is just to say that this is the amount of effort , money and time I spent for this holiday. Check-in was smooth and then the ordeal started. The front office manager told us that this property is not an IHG property and still conversion. The room assigned was super dirty , doors would not work , had an awful smell and it was worst than a motel. To top it , I was supposed to pay the resort fees. I just told them that I was not interested and for the next 4 hours in the property, I waited , called IGH helpline to be kept on wait. Nothing happened. Thirsty and distraught , the person on front office offered help in finding me another room and did whatever best he could. On my return , I called IHG again and was given 500 points to my account and no resolution. I need my points back which I spent for this stupid holiday. IHG - You really spoilt my vacation to the extent possible. Lastly , people at the property are excellent , helpful but they cannot change the awful and nasty property. Do not , for god sake , penalize people like this. If you intend to really respond , do tell me an email ID where I can send reservation details - give me my points back. At the same time , reasonably saying - I lost my hours , gas , effort and time . Equals out I have called your lines multiple times but unable to get someone - I am your customer and tired , I wrote on TripAdvisor.
Courtyard South Padre Island
4.2/5101 Reviews
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