The location is not bad, it is close to the urban environment near the lake. The room is very spacious and hygienic. It is also very good. The new hotel sanitary equipment is definitely no problem. The service is a little worse. It may be that the service staff asks too little, so the service can’t keep up. There is no relationship between fixed doormen. After all, a 5-star hotel has to leave its own luggage. It’s too much to say that it’s too late. The front desk also feels that it has not reached the scale of 5 stars. Others are quite good, and they don’t enjoy the 5 star service. Reach the service of a 3-star hotel
Hotel is very centrally located on a main shopping thoroughfare. Because of a fiesta it was noisy until about midnight. Very little English is spoken which was a problem when we asked for help with a cancelled flight. We moved to Hilton Hotel which was cheaper and much better in all respects.
Hotel Cristal is in need of updating. The Jacuzzi shower cubicle in our bathroom was extremely old and awkward to get in and out of and was totally useless. Only a spray head worked and the pressure was useless so goodness knows how it ever worked all the jets! Waited ages for hot water and then it would suddenly go freezing cold. Went for a drink in the bar and they could not offer a glass of wine. Wine only by the bottle! I asked about the notice saying Happy Hour and was told that was only if you had Campari or Vodka!
Buffet breakfast was fine.
Would I choose it again - no. Plenty other hotels in Bariloche.
The hotel is very beautiful, the room is very large, the wooden floor (I stayed in the king room with view) and the view really compensates!!! The breakfast is good (not very different but good) and the common area is perfect: heated pool, furo and a relaxing area to enjoy the view and read a book or rest.It also has a academy and a spa paying the part with massage services, I didn't like the restaurant to dine, but it may have been the dish I asked for.
Excellent location of the hotel. Located in the center, 3 minutes from the embankment. The room has everything necessary. The fen is weak, better to take your own if possible. Breakfasts are excellent, big choice of baking, there are omlets, chips, mushrooms. The function of the cleaner, who, in the absence of the administrator, issued the keys to the newly settled. Most likely, this caused a confusion and with our number - when the settlement turned out that there was a family with a child in the room. After that there were no problems with the service.
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Price per night from:€617
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