Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Dec 9, 2025
shtmpearl
A very historical hotel ! This is the one I was so looking into! However, we stayed in Room 320 and had a noice all night (every couple minutes). At 4am, the noice continued .. We could not sleep and ask the front desk for tea. I mentioned this issue and the feedback is “tea is on us”. They said they will check until we checked out the room ( however, we were on the way for breakfast so we would prefer at least for them to check, they refused). I managed to record the sound and showed the front desk. But no response! Paying so much money for this experience! Mindful, the room only offer coffee No Tea!
We stayed in many well known hotels around the world, unfortunately this is not a worth of money for this experience!
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Price per night from:TWD 28,330
Posted on Oct 17, 2025
Anonymous User
This hotel exceeded my expectations. First, let me talk about the service, which I would say is exceptional. Our room was cleaned meticulously every day, with two services, one in the morning and one in the evening. The room itself was also very spacious, which is a pleasant surprise as European hotel rooms tend to be smaller; the size of this room was just perfect for me. Secondly, the location is absolutely fantastic, right in the city center, making it incredibly convenient to get to any attraction. Just a short walk to the right from the hotel entrance is the Golden Hall. They even thoughtfully provide umbrellas on rainy days. Thirdly, the hotel perfectly blends modern and classic styles. You'll find a very classical elevator in the lobby, but if you have luggage, there's a separate modern elevator available. Fourthly, the price of this hotel is also quite reasonable. The surrounding area offers convenient transportation, dining, and drinking options. If I ever have the chance to visit Vienna again, I will definitely stay at this hotel.
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Price per night from:TWD 15,863
Posted on Nov 10, 2025
Lenshyuu
I stayed for 3 days, and the service mostly met my expectations. They helped with luggage, and the turndown service and daily room cleaning were all provided as they should be.
The rooftop bar also offers a nice view.
There's a gym and a pool downstairs too.
Breakfast really depends on the main course you order; after a few days, I found the English breakfast and Eggs Benedict to be quite good.
The room had high ceilings, and the view outside the window was also pleasant.
Since it's right next to the City Park, it's very close to the station for the Airport Express (CAT) and places like the Musikverein (Golden Hall).
From the hotel, you can reach Schönbrunn Palace, Belvedere Palace, or Hofburg Palace within 20 minutes by metro or tram.
By the way, buying a city card that includes the airport pass is quite worthwhile (the hop-on hop-off bus didn't seem to have much purpose).
Public transport is excellent; the metro and trams are very well-developed, and they run late, pretty much covering everything you'd need.
The CAT goes directly from the airport to City Park in one stop, taking only 16 minutes.
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Price per night from:TWD 19,483
Posted on Jul 23, 2026|Deluxe Room
Guest UserThe location is absolutely superb! It's close to all the main attractions, which are all within walking distance, and the luxury shopping street is right next door, making shopping incredibly convenient. Plus, there are several historic coffee shops nearby; I managed to visit two this time. It's a shame that Central Cafe is closed for half a year for renovations, so I'll have to save that for next time. Vienna is great, and so is this hotel! I've already recommended it to friends and will definitely stay here again.
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Price per night from:TWD 5,865
Posted on Jul 18, 2026|Superior – Ferris Wheel View, Queen Bed
Anonymous UserWe booked this hotel because of the breakfast at the rooftop restaurant. However no information was showed at trip.com or the hotel website during booking (3 weeks before the trip) the restaurant is undergoing renovation. The breakfast was relocated to the 4th floor with no view. It also changed to semi buffet which you need to order the main course. It is extremely disappointing! Most of the places of the restaurant has been blocked for renovation, just having 5-6 tables for drink during night time. If we know it before, we would not book the hotel. The cost of the hotel is more expensive than other five stars and the premium is mainly due to the breakfast experience at the rooftop. It was so disappointed the booking website and hotel website did not mention it.
Also, we were there during World Cup and it was surprised none of any places such as the rooftop bar during night time nor the lobby lounge has any TV showing the game! Can’t expected a so called five stars stylish hotel from Accor group missing this world event.
Many others commented the room and it is true that room true to have some design but ending up not so convenient to travellers. Anyway will not stay this again as there are a lot of better options in Vienna for this price.
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Price per night from:TWD 6,298
Posted on May 15, 2026|King Room High Floor
NianqingmaomeikaluolinFacilities: The hotel is very new, the room size is just right, and it's comfortable in all aspects. Hygiene: The room was cleaned thoroughly every day. Environment: It's very close to Wien Hauptbahnhof (Vienna Main Station). Service: The staff were friendly and accommodating, allowing me to check in around 3 PM and get my room right away.
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Price per night from:TWD 4,343
Posted on Nov 14, 2025
Guest User
Personally, I found it rather average. From the window opposite my room, everyone could see everything clearly, and conversely, if I didn't draw my curtains during the day, others could see me too. Upon entering, there was a sticky mess on the bar that had stuck to my room key. I contacted Ctrip customer service, and they assisted in cleaning it again. Later that evening, the hotel, probably trying to make up for my bad impression, sent me two pillowcases embroidered with my initials and a bottle of Austrian sparkling wine. Unfortunately, I had a cold and didn't touch them. I could only take the pillowcase with me because of the name on it. Those things aside, what I found most unbearable was the dim lighting in the bathroom, which was very unfriendly to women. The rooftop restaurant, however, deserves five stars!
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Price per night from:TWD 28,663
Posted on May 3, 2025
Christopher
Lovely, quirky hotel in an excellent location.
It's an easy walk into central Vienna, and sites like the Parliament, Rathaus and Leopold Museum are practically on the doorstep.
Transport links around Vienna are excellent, with the U2 station almost within shouting distance.
Staff speak excellent English, and are friendly and helpful.
Comfortable, if smallish room, and well sound insulated.
Only fault is the erratic WiFi. It often dropped, making streaming a frustrating experience.
The onsite restaurant makes decent pizza at a good price - a decent option if you don't fancy going out.
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Price per night from:TWD 3,377
Posted on Dec 16, 2025|Business Apartment
Guest User
I left a review already but that is a second reservation I had. The hotel is not super fancy or imperial but the location is beautiful. Residential. Quiet. Great bus tram and underground system right by hotel. So many supermarkets, cafes, pharmacy and stores right in the same block. Nice morning buffet. An amazing pastry shop right in the hotel. Rooms are super clean. You get 2 free water and 2 free beer. Highly recommend.
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Price per night from:TWD 3,125
Posted on May 11, 2024
Lianzi
Passing by Vienna, I randomly booked a hotel, mainly for the fitness equipment and swimming pool. The hotel swimming pool (outdoor) was quite amazing, it was a full stainless steel pool, the first time I have ever seen it, so I swam once in the evening and once in the morning, it was cool. There is also a sauna next to the pool, but I didn't have time to experience it. The breakfast was also good, the only thing I felt was that the bed was a little soft and the room was a little old, but it was clean. The hotel is very close to the subway station, a 5-minute walk, so it is worth coming back next time. Highly recommended to guests who like swimming.
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Price per night from:TWD 2,730