Kashgar City Spa Hotels

"The hotel service was really excellent. My flight was delayed by an hour, but the driver waited patiently for us. We were a group of 4, and the airport pickup car was a BMW 5 Series 🤙 – the soundproofing was great. Facilities: Quite new, doesn't feel like a hotel that opened in 2021 at all. Environment: We booked a suite, and the room was very spacious. The bathroom was clean, though the projector in the inner room wasn't great. Everything else was fine, and it wasn't noisy at night. There's also a small parking lot downstairs with charging stations. The breakfast was good too. Overall, it was excellent and highly recommended, with super high value for money."

"It is an old five-star hotel in Kashgar. There is a similar Yuexing Global Harbor in Shanghai, so it is a nostalgic check-in. First of all, no one helped to take the luggage to the front desk at the end of check-in, and the same was true for check-out. The service staff who added WeChat responded very quickly and actively solved the problem, which is still very good. The overall feeling and decoration are still old school, but it is indeed quite old, and some equipment is old, but the hygiene is still in place. The road to the airport and to Taxkorgan is relatively smooth, and the surrounding food is not as good as the ancient city area. The breakfast is still very good."

"Environmental location: The hotel is located in Wanda, the ancient city of Kashgar, with excellent location and convenient transportation. The surrounding dining, shopping and other living facilities are complete, especially suitable for self-driving tourists. The hotel has ample free parking (including backyard parking), which effectively avoids the impact of sandstorms and ultraviolet rays. The hotel is also very close to the ancient city about 3 kilometers, the door is conspicuous and easy to find, and there are many restaurants and special snacks around, which is convenient for tourists to choose. Environment praise rate of 99%. Facilities praise rate of 99%. Facilities: The hotel is newly renovated, the overall facilities are modern and well maintained, equipped with a semi-intelligent control system (such as curtains), humidifier, dry and wet separation bathroom and other humanized design. The rooms are spacious and bright, with no false standard in area. Some room types are reasonably laid out. Additional facilities such as laundry room, gym are provided to meet the diversified needs of passengers. Service quality: The front desk service is highly praised, the staff is generally warm and friendly, the check-in is fast, and the passenger can actively solve the problem (such as providing a charger, recommending surrounding food, sending tea, etc.). Breakfast is made by local chefs, rich in variety and good taste, but it is necessary to pay attention to some users' feedback on breakfast, the time is early (starting at 8:30) to catch the airport partners is also very convenient. Hygienic: The overall health of the hotel is excellent, the rooms are clean and tidy, smoke-free or pungent smell, and the floor drain and other details are handled well. Some users mentioned that disposable slippers were not replenished in time when the room was renewed, but the overall cleanliness was widely recognized. Health praise rate of 99%."