Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Sep 10, 2026|Deluxe Panoramic City View Family King Room
WojiushihuziyaAs a newly opened luxury hotel, The St. Regis Shenzhen Qianhai boasts impressive hardware. The public areas are grandly designed with a high-ceilinged lobby and exquisite materials, creating a fantastic overall ambiance. The breakfast quality is also excellent.
However, the guest room design is a bit disappointing. While the room size isn't small, the layout is impractical, making it feel cramped in reality.
Another significant drawback is the welcome fruit included in the package. My Ctrip Black Diamond benefits only provided three small 'ginseng fruit' as a welcome amenity. Having stayed at many five-star hotels, such a casual and subpar welcome fruit significantly detracts from the overall stay experience and doesn't align with the St. Regis brand's positioning.
The public areas offer a great experience, but there's significant room for improvement in guest room details and welcome amenities.
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Price per night from:£217
Posted on Jul 21, 2026|Penguin Snowy House Family House
Shijingjingya1
Bringing kids to Guangming? I definitely recommend this hotel!
The location is truly excellent. Phoenix City Station is right next door downstairs, and there's a shopping mall nearby. It's just two stops to the Science and Technology Museum and the Art Museum, making it super convenient for shopping, dining, and getting around!
They have a wide variety of parent-child themed rooms. We booked the Penguin Igloo theme this time. The room was very spacious, with a 2-meter king-sized bed and a child's bed, plus a 'secret igloo hideout' that the little one absolutely loved. The bathroom had a wet/dry separation and a large bathtub, perfect for the kids to soak in at night. The room also thoughtfully provided kids' cups, toiletries, and a booster stool. It's genuinely ideal for families traveling with children.
The hotel facilities are also great, including a gym, a heated swimming pool, and a laundry room.
We had dinner at the hotel's Chinese restaurant. When you're in Guangming, you have to try the Guangming Roast Pigeon, and it was so nice to be able to enjoy it right at the hotel without having to go out. The dishes were beautifully presented, and the taste was fantastic!
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Price per night from:£61
Posted on Sep 13, 2026|Ximeng · Seaside Big Bed Room
Guest UserBefore coming, I saw some negative reviews saying the experience was mediocre and the dining wasn't good, so I was actually a bit nervous. But I'm so glad I still came. It truly met all my expectations for a secluded getaway hotel. Quiet, relaxing, and never boring. The hotel arranged a wind chimes craft class, and the teacher was very patient. We went out on a yacht, had a bonfire and hand drums on the beach at night, and then meditation and relaxation the next morning. I really loved the planned activities; nothing felt rushed, and they perfectly complemented the sense of secluded relaxation. I ate three meals at the hotel, and even during peak hours, the food was served quickly, and the value for money was incredible. A one-and-a-half-pound grouper was only about 80 yuan, and a mango sago dessert was just 6 yuan. The service was also excellent; the butler delivered luggage upon check-in and picked it up upon departure. I stayed in a Xi Meng room, which required no stairs and was only 20 meters from the restaurant. I recommend staying in phase one, not phase two.
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Price per night from:£210
Posted on Jun 29, 2026
ZitingFacilities: The facilities are well-equipped and comprehensive, ensuring a comfortable stay. The room even had a heated towel rail, which was a nice touch.
Cleanliness: The cleanliness was excellent. They even provided alcohol wipes in the bathroom for disinfection, which was very thoughtful.
Environment: The surrounding area is great, offering a quiet escape despite being centrally located. There's a subway station right outside, and various commercial areas nearby that can meet all your travel needs.
Service: The service attitude was excellent; they were very responsive to all requests. Any issue was resolved quickly. Five-star rating for the front desk staff.
Overall, it's definitely worth staying here again.
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Price per night from:£40
Posted on Jun 27, 2026|Skyline View Room (Twin Bed)
Guest UserMy friend and I traveled from HK to Futian Mandarin Oriental to celebrate a birthday. I'd researched several hotels online beforehand and ultimately chose MO, a hotel I hadn't stayed at before. My main reasons were the hotel's reputation for quality and excellent service, as well as its convenient location for shopping, with a mall and many dining options right downstairs. From the moment we stepped out of the car and into the hotel, we could immediately tell it was different from other five-star establishments. The experience, from being greeted upon arrival, having our luggage promptly taken, being escorted to the 78th floor for check-in, and finally shown to our room, was incredibly smooth and warm. By the time we left, at least eight hotel staff members had interacted with us, and every single one was genuinely friendly and kind. This 100% positive interaction rate is something I've rarely encountered over the years.
For me, the air conditioning's coolness and quietness, as well as absolute cleanliness and a modern feel, are paramount in a hotel room, and they scored full marks on all counts. (I learned that this hotel has only been open for four years, and I truly hope they can maintain this excellent standard, as it's crucial for guests like us). I'd like to thank the gentleman who checked us in – I've forgotten his name, but he was incredibly thoughtful and proactive in anticipating our needs, making arrangements for us to attend a concert on June 26th. I also want to thank the lovely Victor, who showed us to our room, gave us a detailed introduction to the hotel, and took photos for us. And a special thank you to Brian, the 'Chef Concierge' (Golden Key member), who satisfied our curiosity by explaining the origin and role of the Chinese Golden Key concierges. Besides having a wonderful birthday trip, we also gained a rich experience in human connection. Thank you to everyone at Futian MO. We'll definitely be staying here again! ^.^
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Price per night from:£339
Posted on Sep 6, 2026|Deluxe City View King Room
sharonxuAnother stay that exceeded my expectations.
To be honest, I'm not particularly fond of Shenzhen; the pace is suffocatingly fast, and the crowds make you question everything. But the moment I stepped into the JW Marriott Hotel Shenzhen Qianhai, all my discomfort vanished.
Cassie, who had contacted me in advance to confirm my special requests for check-in, appeared at the front desk at just the right time. She assisted with the check-in process with a lovely smile—it's truly rare to see such genuine smiles in Shenzhen 💖.
Now, about the hotel's hygiene, facilities, and linens: as someone who's a bit of a clean freak, no visible hygiene issues mean no issues at all 😂. The room's V&B luxury bathroom with a double vanity is perfect for couples. The shower and bathtub are arranged together, ensuring perfect wet/dry separation. The fluffy, pristine towel set deserves special praise; I haven't had such an experience in a long time. The bedding, besides being white and soft, also had a subtle pattern, instantly elevating its class and matching the hotel's positioning.
This trip was to see Xiao Mei's live performance at the Wanyou Space opposite, which was a 5-minute walk – truly the best choice. The hotel is next to the Bao'an District Culture and Sports Center, and not far from the seaside. Next time, if I have more time, I'll definitely explore the bookstore and watch the sunset.
Finally, I must mention the complimentary breakfast specially offered by Cassie; it's truly worth trying and absolutely worth the money.
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Price per night from:£101
Posted on Aug 21, 2026|Elegant·Sleep King Room
Guest UserMy stay at Shenzhen Orange Hotel truly exceeded my expectations! The hotel boasts an excellent location with convenient transportation access, and there are plenty of dining, entertainment, and shopping options nearby, making it incredibly easy to get around. The room was spacious and bright, with a simple yet cozy decor. The bedding was soft and comfortable, and the soundproofing was excellent, ensuring a great night's sleep. The cleanliness was impeccable, with attention to detail evident throughout. The front desk staff were warm and attentive, handling check-in efficiently and even thoughtfully providing recommendations for local attractions. The breakfast spread was extensive, offering both Chinese and Western options, and the food was delicious. Overall, the value for money is outstanding. Whether you're traveling for business or leisure, this hotel is an excellent choice. Highly recommended!
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Price per night from:£25
Posted on Aug 31, 2026|Family Room(Theme Park View)
Guest UserThe room facilities are complete and it's very clean, a non-smoking room with no strange odors. You can see Window of the World from the window. The king-size bed is a bit soft, but the children's bed is just right. The breakfast buffet is quite rich and the taste is decent. Yitian Plaza is downstairs, there's a food street nearby, and a metro station not far away, making transportation convenient.
However, the underground parking lot is on B3 of Yitian Plaza and is quite old. On rainy days, there's a bit of an odor... I hope it can be upgraded and renovated in the future.
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Price per night from:£69
Posted on Aug 2, 2026|Premier Bayview Twin Room (Magnificent Shenzhen Bay View)
Langjie2023
🌈Positive feedback: The panoramic floor-to-ceiling windows offer a direct view of Shenzhen Bay and the China Resources Tower. The public areas are designed with a luxurious and elegant feel, and the environment is quiet and refined. The rooms are spacious and bright, housekeeping is meticulous, and facilities are well-maintained. The bedding is soft and comfortable, the bathroom design is thoughtful, and the buffet restaurant offers high-altitude views with a rich variety of Chinese and Western dishes. Front desk check-in was efficient and polite, and staff responded promptly.
👇Negative feedback: After checking out, the concierge staff were too slow in helping with luggage, taking almost 20 minutes, which was nerve-wracking when trying to catch a flight. There were hairs on the bedding and the bathroom vanity. The bathroom was not cleaned after use on the second day.
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Price per night from:£106
Posted on May 28, 2026
Guest UserThe room was spacious and felt very open! The bedding was comfortable and breathable. The bathroom was clean and tidy with a great wet/dry separation. The floor-to-ceiling windows offered a beautiful view of the mountains. The breakfast was fantastic, especially the Chaoshan congee and kway teow, which had an authentic Guangdong flavor. Parking downstairs was fine, and there was a convenient food street right across the road. The front desk service was excellent! Great value for money, I'll definitely stay here again! Highly recommended!
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Price per night from:£28