Shenzhen Spa Hotels

Everything from the service, ambiance, to the quality of items truly deserves a five-star rating 👍. I forgot to take actual photos of the room, but it looks exactly like the official promotional pictures, and actually felt even more spacious. It seems some rooms have a coffee capsule machine and some don't; ours didn't, and we also didn't get any welcome fruit. Perhaps they were too busy preparing during the holiday season. We ordered takeout, and it was delivered by a robot. The second time, it was too slow, so I called to ask about its whereabouts. The third time, a staff member personally delivered it, which made me feel a bit embarrassed. But it really shows that all the hotel staff are great. The hotel breakfast is above average; the variety was less than I expected, but the quality was good, and they had most of what we wanted to eat. 🥰🥰 A very pleasant stay.

The hotel boasts an excellent location with sea views and is surrounded by a bustling commercial area, making shopping and dining incredibly convenient. The room gets great natural light during the day, and the night views are beautiful. A special shout-out to Nicole, who provided gentle and attentive service, perfectly addressing every request. True to St. Regis's reputation, both the environment and service are impeccable. See you next time!

This hotel has become my go-to place; it's always my top choice whenever I'm on a business trip or vacation! Jennifer is always warm and friendly, and she consistently remembers my preferences, which is a truly thoughtful touch. The rooms are clean and tidy, the bedding is soft and ensures a good night's sleep, and the public areas are spotless. The facilities are comprehensive, and the location is convenient, offering excellent value for money. Every stay feels like coming home, and I'll keep coming back. Highly recommended for frequent travelers!

This place felt like the perfect escape! It only took an hour or two to drive here from Nanshan, Shenzhen, and it's like a resort paradise without even needing to fly. The chapel is incredibly photogenic, with a grand, almost Egyptian pyramid-like feel. The beach, though not huge, was fantastic and offered a real sense of private seclusion. When we were tired from playing, we just walked up to the Western or Chinese restaurants on the beach to eat. The best part? It was incredibly affordable! A freshly squeezed juice was only a few yuan – seriously, it would cost more to buy the fruit and make it at home! Both the Western and Chinese restaurants had really delicious food too, so the value for money was exceptional. Our stay also included a two-person yacht trip and a sound bowl healing session, which made the room rate feel incredibly reasonable – such a great deal. There were a few stairs, but honestly, isn't that part of the island getaway vibe? Many great resort hotels in Southeast Asia don't have elevators either, unless they're business hotels. All in all, I'm very satisfied and will definitely be coming back again and again!

The hotel's location is excellent, right next to UpperHills and Bijia Mountain Park. The room size is decent, and the floor-to-ceiling windows offer great views. Breakfast variety is acceptable, with most essentials covered. Overall, the hotel service is quite good, but the breakfast restaurant service is very average. The biggest rip-off, though, is the hotel's spa. It's overpriced and the massage technique is terrible. I'd say it's the worst spa experience I've had at a five-star hotel! I felt like I was completely ripped off! A total waste of time, I hope everyone avoids it.

This was my first stay at the Shenzhen Marriott Hotel, and honestly, it was a mixed bag – some good, some not so good. The staff at the front desk and in the restaurant were excellent, very friendly and helpful. However, the staff at the entrance and the bellhops were quite disappointing. They weren't proactive in assisting guests, and for a hotel, the first impression often comes from the entrance staff. This really detracted from my overall experience. The front desk staff were polite and said everything was fine, but the baggage handlers were truly awful. On the positive side, the dim sum at the restaurant was exceptional. So, if I ever consider staying here again, I'll definitely have to think long and hard about it. I honestly don't understand how a five-star hotel can have such a stark difference in service quality. For a first-time guest at the Marriott Shenzhen, it was certainly a memorable experience, but not entirely for the right reasons.

This city hotel, with its views of the Shenzhen skyline from every angle, is my top pick for city views. The location, hotel amenities, surrounding facilities, and guest services are all exceptional. Many online reviews mention that the hotel is a bit old and the facilities are dated, but after staying there, I disagree. When the hotel first opened, it was very well-equipped, from the bathrooms to the decor, and even had iPads, which are usually only found at The Peninsula, making it quite convenient. If you're concerned about outdated hardware, you can opt for a suite or higher-category room, as it seems these have all been updated. I have two particularly strong impressions: 1) Due to a minor operational error by the hotel, I contacted the platform, and they connected me with the duty manager. The duty manager on the day of my check-in was very friendly, highly professional, and also quite personable and sincere. This was one of the best duty managers I've encountered at a St. Regis property. 2) When checking out, I left my luggage in the room, intending to have the concierge store it. However, after exchanging currency, I found it inconvenient to carry the cash and wanted to retrieve my wallet from my bag. The two concierges on the 1st floor responded quickly and were very professional. 3) When leaving the hotel and hailing a taxi, the driver didn't stop right at the entrance. The concierge helped find the car and opened the door for me. Highly commendable! Finally, a big thank you to: Duty Manager (DEPP YANG) Concierge (SUNNY QIN, GAMELLIA GUO)

This was my first stay at the Marriott, and I was really impressed. The hotel is just a short walk across a small road to the Bay Glory Ferris Wheel and a seaside park. Even though we were in the annex building, it wasn't an issue at all. The hotel was very clean, and parking was super convenient and free. What really stood out were the afternoon tea and breakfast – both incredibly generous and delicious. The executive lounge also had a great selection of beverages. And of course, from the lobby to the lounge to the breakfast area, every single staff member was incredibly polite and welcoming. Definitely a big thumbs up!

This is my third stay here, and it's definitely the best 5-star hotel near Nanshan Science and Technology Park. The views are incredible, the rooms are very spacious, modern, and exceptionally well-designed. Compared to other hotels in the area, the value for money is outstanding. The gym facilities are also excellent, with a great range of equipment and, again, amazing views. Highly recommend! 👍👍👍

Stayed at this hotel for the Shenzhen Marathon, and it was excellent. It's not far from the Civic Center, which is the starting point of the marathon. The hotel's environment and hygiene are both great. I'll definitely choose this hotel again next time.