Wuhan Spa Hotels

During my stay, I especially want to thank Danna, a hotel staff member, for her thoughtful service and professional demeanor. From check-in to check-out, she was consistently patient, meticulous, warm, and attentive. She promptly responded to inquiries and needs, handling them appropriately. She was diligent, responsible, and communicated with politeness and grace. She not only focused on service efficiency but also fully considered guests' feelings and privacy, making us feel incredibly secure and comfortable. The entire stay was made even smoother and more enjoyable by her dedicated service. Her professionalism and service awareness were truly outstanding. She was a wonderfully comforting presence that significantly enhanced this trip. Highly recommended, and I look forward to seeing her again next time.

I came to Wuhan for Chinese New Year and stayed at the Qingshan New Century Hotel because my friend lives nearby. It seems like a new hotel, and all the facilities are excellent. The breakfast was also very rich, and the staff were all incredibly friendly. My only complaint is the open-plan bathroom, which I really didn't like, but that's a design issue. The hotel service was fantastic, and they even offered a shuttle service to Wuhan Station, which was a pleasant surprise.

Great location, excellent staff, I would like to thank especially Cora Cheng and Jay Liu, as they always helped me with my orders.

The room was clean and tidy, and the floor-to-ceiling windows on the high floor offered an amazing view, creating a fantastic atmosphere. The facilities were complete, the bed was very comfortable, and the environment was quiet. The staff were enthusiastic and the overall stay exceeded my expectations. It's perfect for travel and leisure, and definitely worth coming back to!

The stay was excellent, the room was comfortable and tidy. The front desk lady was very enthusiastic. The hotel environment is beautiful, and the lobby is grand and stylish. It's very close to the Sports Center, and getting around by subway is also super convenient.

My stay at Fairmont Wuhan Oceanwide was excellent. The hotel is conveniently located in the CBD, making transportation easy. The overall style of the hotel is upscale, and the guest rooms are spacious and clean, with comfortable bedding and expansive views. A special thanks to Max for his meticulous and thoughtful service, prompt responses, and polite demeanor. The hotel's amenities, including the pool and gym, are well-equipped, and the breakfast quality is high. This hotel is a hassle-free choice for business travelers, and I will definitely prioritize staying here again on my next visit to Wuhan.

This hotel is extremely convenient, being very close to the airport, which made our travel much easier. At the beginning of our stay there were a few issues and we had to change rooms twice, but the customer service was excellent throughout. The staff were patient, responsive, and genuinely helpful in resolving everything quickly. The amenities were a big plus the gym was well-equipped, and the free laundry service was very convenient. Breakfast was also a highlight, with a very good buffet offering plenty of options. Overall, despite the initial hiccups, the great service and facilities made this a very comfortable and enjoyable stay. Would happily stay again.

What I loved most about my stay was the unbeatable river view from the room and the breakfast buffet. The floor-to-ceiling windows in my room offered views of both the Yellow Crane Tower and the Parrot Island Bridge simultaneously – the majestic Yangtze River scenery was truly stunning. The breakfast was also excellent, with a wide variety of high-quality dishes that left me feeling very satisfied every morning. Additionally, the hotel staff were all warm, friendly, and proactive in their service. Overall, both the soft services and the hardware live up to the Hilton brand. My only minor complaint is that the central air conditioning might be a bit old; the temperature couldn't be adjusted, and having only one setting isn't ideal for older guests or children. It would be perfect if the central AC could be upgraded.

The guy at the front desk was really great. My train arrived at 5 AM, so I got to the hotel by taxi just before 6 AM. I explained the situation to him, and he took it seriously. As soon as a room was cleaned, he got me checked in right away. Plus, he even upgraded my room! The location is fantastic, with so many places to eat in Wansongyuan. Liangliang Steamed Crayfish and Bali Crayfish, their main branches are both just a few minutes' walk away. And Wuhan's famous 'queue-king' restaurants are even closer, like Xiazhi Claypot. Right next door is Huayuan Dao, which is absolutely beautiful when the cherry blossoms are in bloom. There are also lots of small bars nearby, it's just so convenient!

Rooms: This hotel is old, after all. I stayed here 19 years ago and had an excellent impression. I didn't expect to be so disappointed this time compared to back then. The glass top of the coffee table next to the sofa in the room was just resting on it and was very unstable. My son leaned on it lightly and almost cut his hand. Thumbs down. I don't know if it was the bedding or the room, but there was a musty smell. This is what I absolutely cannot stand. I guess it's probably similar throughout their rooms. I ended up using my own disposable pillowcases. However, the soundproofing was good, and it was far from the elevator, so I slept quite well. Service: Definitely not good, and certainly no feeling of being 'home away from home,' just cold and indifferent. The business traveler next door got an upgrade, but I didn't, even though I mentioned it to the butler who contacted me in advance. I can understand, though; an individual guest probably can't compete with business accounts. Pool: It was better than I remembered, but... the pool doesn't provide water or towels. You have to buy them yourself. I was speechless. Isn't this your hotel? But then again, the hotel's prices are indeed low, so I'll just put it down to being cheap. Parking: There are charging stations, which is a plus. What left the deepest impression... the matcha toast at the lobby bar. I really liked it, it was delicious.