Abuta District Spa Hotels

Muwa is a stylish and professional young hotel with an edgy yet luxurious design. Hito’s food is amazing from breakfast to dinner. It was one of the most delicious meals we’ve ever had in Japan. The flavours are perfectly balanced and the pork is tender and not oily at all. What really stood out was the attentive service. The lady and manager who served us dinner were incredibly thoughtful and genuinely cared about our experience. We especially wanted to thank Ran and Dylan for their warm hospitality. They made us feel right at home and prepared a birthday fruit platter and wine for my special day. The room was very new and spotlessly clean. We had a great night’s sleep and thoroughly enjoyed the onsen. The body wash and shampoo were from Aesop, which added to the luxurious feel. We’ll definitely be returning to this high-quality and customer-centric hotel in the future.

The rooms at Sansui Hotel are very spacious, and you can see Mount Yotei right from the window! There's a large private onsen tub in the room, so personally, I felt no need to go to a separate public onsen. The in-room hot spring was more than enough! The kitchen was fully equipped with utensils, and there was even a washing machine and a dishwasher! Grace, one of the hotel staff, speaks Chinese and provides excellent service! If you want to go somewhere that's not too far, the hotel will arrange car pick-up and drop-off! It was a perfect holiday!

A very nice, new hotel with a resort feel. While skiing isn't ski-in and out, the shuttle bus is very convenient, and there's a ski locker. The hotel also has hot springs, massage parlors, and omakase (massage parlors), so you won't feel tired after skiing.

From the moment we pulled up to The Green Leaf, we felt incredibly welcome. The level of service here is personal and sincere; I was so impressed that the staff took the time to remember my name. It creates such a 'homey' and inviting atmosphere that is hard to find elsewhere. If you want a stay where you feel like a valued guest rather than just a room number, this is the place to be!

We had a great stay in Toya! The hotel is conveniently located near both the bus station and the train station, which made traveling very easy. The location is definitely one of its best features. The staff were very accommodating and helpful throughout our stay. Just a heads up — there is no private bath in the room, so be prepared to use the public bath/onsen. But honestly, the onsen was very good and relaxing, so it was a great experience. Getting a taxi early in the morning (before 7 AM) can be quite difficult in Toya, so it’s better to arrange your taxi the night before. A taxi from the station to the hotel costs around 2,000–3,000 yen. Overall, a comfortable, relaxing, and convenient place to stay!

The room was perfectly satisfactory in terms of cleanliness, facilities, and size. The view was also breathtaking, I absolutely loved it. My only minor complaint would be about the short-haired female staff member at the front desk who provided Chinese-language service. Her attitude was very robotic, especially during our New Year check-in. She responded to guests mechanically, completely devoid of any warmth. Speaking the same language, it was quite off-putting to encounter such a cold demeanor. Thankfully, the hotel's other staff members, who spoke different languages, managed to salvage what could have been a poor start. The chef even came out personally to thank guests after the dinner service, and the buffet chef patiently helped us reserve a table for the incredibly popular buffet when we met him. These experiences truly reflect the quality and professionalism of the hotel's management. Additionally, the cleaning staff were very polite and always greeted us. It's just that particular Chinese-speaking female front desk staff, for some unknown reason, always seemed to have a displeased expression while standing at the reception. Sigh. The hotel's shuttle bus service to and from New Chitose and Sapporo City is very convenient, but you need to book it online in advance. There are both free and paid options, depending on your pick-up location, and the earliest departures are quite early. The buffet was very affordable, and the front desk reminded us that Marriott members get a significant discount. Being a ski hotel, facilities like the onsen pool and shops only open after 2 PM.

This hotel is really great. It is in the snow field. There is breakfast every day. The focus is on the Chinese counter. The Chinese counter is really good. ⋯ We have encountered many problems and helped us solve them. Even after checking out, we have to go to another hotel and send a car to send us there. It is really good ⋯ us. The ticket that can't be booked on the Internet to return to the airport is also handled by them. 😭 In the future, the Second Valley will only come to their house. Fortunately, this trip has counter assistance.