Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on Apr 11, 2024
Anonymous User
This is my first time to experience this kind of pure Japanese-style hotel. Although I only stayed there for one night in a hurry, the experience was very rich and colorful. The service staff was warm and considerate. Although we relied almost entirely on translation machines and body language, it did not affect our communication. The aunt who was responsible for taking care of us would patiently help us change our clothes, remind us to appreciate the cherry blossoms, and ask us where to go. It felt like my own relatives were taking care of the children who came to travel. This is probably the meaning of a family hotel. Dinner and breakfast were very delicious and sufficient! The girls really couldn't finish it! When I learned that someone of us had a birthday, I got a handwritten blessing card, which was very touching! Our friends agreed to stay more time to come here next time!
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Price per night from:SEK 3,278
Posted on Feb 2, 2025
Cerella
When checking in, the hotel will explain the tourist route of Hakone. It's a no-brainer to check in and just follow the map provided by the hotel.
The service exceeded my expectations. I felt like a princess returning home during my stay. I thought this was the standard Japanese service. But later I stayed in other hotels and found that the service of Gora Kadan is far better than other hotels of the same price.
The room is a bit old and the shower is also very old, but it is cleaned quite well.
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Price per night from:SEK 6,864
Posted on Apr 4, 2026
Guest User
Staying at this hotel again on a rainy day, and the surroundings are still beautiful. This time, I booked a room in the annex. The room was spacious, and I got a fantastic deal on Trip.com – excellent value for money! Most hotels here only allow check-in after 3 PM, so we decided to explore first and then took the Lake Ashi cruise to the hotel's shuttle bus stop to get to the hotel.
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Price per night from:SEK 2,179
Posted on Mar 3, 2024
Guest User
Yama No Chaya has its own beauty and serenity. I personally don’t find it hard to locate - 2 bus stops away from Hakone Yumoto station + a 5 minutes walk are worth the stay. (Bus service stopped for one of the days due to bad weather and we walked for 20 minutes to Hakone Yumoto Station - all good)
The team is very hospitable - they also have some English and Chinese speaking staff otherwise simple English is not an issue to communicate. Our butler - Sandip always carry a smile with him, and he ensured we are very well taken care of. Every morning, the team will prepare heat pack and umbrellas for us (it was raining and snowing). In the evening, they made tea and prepared snacks (vary from mochi to sushi) for us upon our returned.
The room we booked is Yamano Ichigo (main wing) - just nice for 2. The viewing platform was where we relaxed every evening and we soaked our tiredness away in our very own private onsen at the basement. Despite of having our own private onsen, I still went to visit 3 other public onsen within the Ryokan - you will not be disappointed.
Our room came with daily breakfast and we added on dinner for 1 night. I must say the chef and culinary team put in their passion and effort to prepare all the dishes. It’s not common for a visitor like me to taste Kaisekai cuisine which I enjoyed very much. You need to take time and an empty stomach to full experience it :) However, my partner and I weren’t used to heavy breakfast and our butler noticed it - we get to change to western style for the rest of the stay which was equally delicious. We are thankful that we minimised food wastage.
Overall, we felt pampered during our stay at Yama no Chaya :) I will return again in the future when I visit Hakone.
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Price per night from:SEK 2,712
Posted on Jun 9, 2025
ANASTASIIA_BERDNIKOVA
This hotel is a paradise in the mountains of Hakone! Traditional style of the rooms - it feels like you are living in a Japanese family. We were prepared a traditional dinner, which was served in our room. It was very tasty and varied! The hotel has 3 onsen: 2 - private, 1 - public. We visited only the private ones (you need to book a time in advance at the reception upon check-in, the visit time is 30 minutes). It was wonderful! The hotel also provides a transfer from and to the nearest train stations. The rooms are clean, cozy, we slept on tatami under soft blankets. The hotel has a relax room. With massage chairs and a very quiet atmosphere. We stayed in this room after visiting the onsen and got great relaxation. And you are also given national clothes for rest and sleep. It is very beautiful and cute. Breakfasts were also in kaiseki style - varied and unusual. The hotel staff is very kind and friendly. this hotel allows tattoo baths. great experience, thank you very much! want to come back again!
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Price per night from:SEK 2,995
Posted on Apr 29, 2026
Guest User
Large resort in the scenic Hakone area with a pleasing garden view of Mt. Fuji. The Hotel Green Plaza Hakone can be reached from Odawara Station via a 50 minute bus ride up a winding mountain road. It has easy access to the Ropeway's Ubako stop, from which you can get to Lake Ashi and other tourist places. The hotel is not new, but its rooms are decent and quite large by local standards. It offers wedding services and has good amenities including a spa and public bath. While it's somewhat isolated from other shops and restaurants, guests can enjoy a sumptuous buffet style breakfast and dinner with an extensive choice of Japanese foods.
The service when my wife and I were there was beyond reproach and we enjoyed our stay. Unfortunately, the Ropeway was a disappointment, since views were completely hidden by a thick fog. We did get some memorable views of Mt. Fuji rising out of the mist.
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Price per night from:SEK 2,420
Posted on Jun 30, 2025
Grigorii Ryzhkov
I would recommend everyone to experience this ryokan at least once. A huge room with a kitchen, dining room, bedroom, bathroom, toilet and a hot bath. There is no window in the room with the bath, but because the bath is hot, you don't feel the coolness, but you can enjoy the views of the mountains.
Dinner and breakfast - my respects! Gigantic and filling, but in the Japanese spirit. Fans of continental breakfasts in regular hotels will be sad.
The staff is friendly. They try to speak English. It is not always possible to understand each other, but they try very hard! A special plus for this!
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Price per night from:SEK 2,329
Posted on Sep 23, 2025
Guest User
We stayed one night with our family. We booked two Japanese-style rooms. The rooms were very nicely decorated. We visited the onsen. There are three different onsen: one inside the building, one across the street, and a separate private onsen. The water was a comfortable temperature, there weren't many people there, and there were pools both inside and outside. We ordered dinner and a kaiseki breakfast: delicious and varied. You can order drinks as well. In the morning after breakfast, a staff member gave us a free ride to Gora Station, which saved us a lot of time and effort. Overall, we enjoyed our stay.
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Price per night from:SEK 1,694
Posted on Apr 26, 2026
sykhoo
Positives
1. Large spacious and clean room. Certainly an upgrade from the smaller Tokyo city rooms we were in.
2. The medicinal tea bar was a hit with our group and an interesting touch to the hotel.
3. The public baths (onsen) were well maintained and clean.
4. The hotel provides yukata robes that you can change into.
5. Breakfast and dinner were decent and necessary judging by the limited number of eateries in the area. There is Gora Brewery just behind the hotel and a Daily Yamazaki convenience store just 1 min walk.
6. You can get to Gora Park in 1 min.
Tips to get from Gora station to hotel and vice versa
1. Walking. The steep slope is really not for the faint hearted.
2. When you get off at Gora, hop onto the Tozan line from Gora and get off at Koen Shimo (1 stop). It is covered if you buy the Hakone Free Pass. From Koen Shimo, it is a straight walk to the hotel. Much easier than climbing the slope.
3. Hotel shuttle. From Gora station exit, turn right and you will see an underpass. Go through it and this is where the shuttle picks / drops. We didn’t manage to find out how to get the shuttle from Gora station, but from the hotel - you should book the shuttle in advance as it can get full especially during check out time.
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Price per night from:SEK 1,111
Posted on Apr 5, 2025
Guest User
Great location, 5 minutes to the train station (which is really in the mountains, so if possible, send your heavy luggage with a delivery service). Breathtaking views of the mountains, trees and other ryokans. Great public onsen, trees in bloom everywhere, petals falling beautifully in the breeze, perfect for relaxing in the spring and enjoying the views. Attached a photo of a paid private onsen in the open air, the free ones are twice as big and just as beautiful. The room is traditional, neat and bright. Breakfasts and dinners are simply gorgeous, they offer a lot of different food, and everything looks as beautiful as it is delicious. Every day they bring different yukata, also change the linen and clean the room. The hotel itself does not look traditional from the outside, but inside it is simply perfect, there was the most gorgeous smoking room I have ever seen.
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Price per night from:SEK 3,996