Pak Chong Spa Hotels

The service was amazing. All of the staff were incredibly kind, helpful, and attentive to every detail. The breakfast selection was good as well. However, I wish there had been more pork options. Since the hotel already serves several pork dishes, I was a bit confused why they used chicken ham instead of pork ham and did not include bacon. The only major issue during my stay was the air conditioning in room 404, which had a noise problem that kept me awake all night. It was too late to contact the staff, so I ended up putting in my earphones and trying to sleep.

We stayed for two nights including breakfast and diner. Everything was very satisfactory. The only suggestion would be that they serve the same menu for our two night dinners. However the restaurant manager was kind enough to let us change the main course on the second day but the starter and the dessert were the same and there were only two choices and not one vegetarian option. Otherwise everything was very good and the staff were super friendly.

Good atmosphere, suitable for relaxation, clean, everything is good. The breakfast that was received from the reservation is very good, delicious.

Saw the beautiful photos taken by travellers and was attracted to try out. Some villas view are restricted. Breakfast was a little limited in choices. Tried out the spa but experiences were just average. Spa atmosphere was also a little dull. During check-in, the front desk member was very kind to allow us select the room view when our initial room view was very much limited. In-door jacuzzi was available and this was probably the plus point for this trip as the outdoor pool water did not seem good to swim.

Completely independent room, very quiet, but the location is too remote, it is not convenient to go out for dinner, the location is not easy to find, if you don't drive, you can't go there. Except for the staff, I didn't see anyone during the two days I stayed in the hotel, but the staff were very enthusiastic and their English level was also good.

Good price, right

Pros: The staff were truly exceptional! Each person we met was warm, attentive, and went out of their way to make our stay comfortable. I especially want to highlight the restaurant team, it was a genuine pleasure meeting them every day. The restaurant itself was incredible. Every meal was exquisite, and we tried a wide range of dishes and none of them disappointed. Honestly, I would return just for the dining experience alone. The breakfast was amazing too!  The views were breathtaking, and the location is absolutely stunning. The hotel property is also beautifully designed and visually impressive. It's super silent there so if you are looking to unwind and relax this hotel is perfect.  Cons: I felt the property could benefit from some maintenance and upkeep. The overall design is lovely, but certain areas seemed to need a bit more attention. Cleanliness could be improved as well; there was a noticeable smell in the bathroom and some dust in window corners and on light fixtures. I’m extremely sensitive to dust, so I tend to check these details more closely and clean-up myself everywhere I visit, but the cobwebs and buildup were a bit more than I expected. There weren’t many activities available within the hotel itself, and the pools were unheated which felt unusual given the cooler climate. However, after visiting multiple places in Khao Yai, it seems heated pools may not be common in the area, so this might just be a regional norm rather than a drawback specific to the hotel. Neutral Note: There are quite a few insects around, which is completely understandable considering the natural, forested surroundings. This wasn’t an issue for me, especially since the room had screen doors to help keep insects out, but it may be helpful for future guests to be aware.

Location ok. But outside Bar quite noisy . Don’t recommend for light sleepers. Breakfast not so much options but whatever they serve it’s yummy. No iron and ironing board provided. We requested but staff said they don’t have. No laundry service also. Good for one night stay I don’t think suitable for long stay period

I recently had the pleasure of staying at The Piano Resort, and it was a truly delightful experience. The property has undergone a recent renovation, resulting in a modern and inviting atmosphere. The accommodations were beautifully appointed and clean, providing a comfortable and relaxing space to unwind. The highlight of my stay was the stunning scenery during the rainy season. The combination of fog and humidity created a magical ambiance, perfect for escaping the hustle and bustle of everyday life. The large swimming pool was a welcome addition, offering a refreshing escape on hot days. For those who need to stay productive while traveling, the on-site cafe was a convenient and comfortable place to work. Overall, The Piano Resort is a fantastic choice for anyone seeking a peaceful and enjoyable getaway.