Guest User
September 17, 2024
We used this hotel just for an overnight stay before moving on. It was about 10-15 mins walk from the airport which was fine for us. Check-in was done through a machine at reception, which we didn't mind however it only provided one key card per room (we booked 2 rooms for us and the kids) and we realised afterwards we should get a 2nd key card for the room for safety. The machine at reception can only handle initial check-in so had to wait and then buzz for a staff member to get a 2nd card, which they did without issue ... except it didn't work, so we had to go down again and wait/buzz to get another key card. The bed & room was comfortable and did the job, though an extra pillow each would have been nice! One thin pillow isn't so nice when you're sitting up on the bed to read/watch TV. The main complaint we had was that the website said £10 parking for 24 hours, which you pay on arrival.... except when you go to the parking machine you manually input arrival and expected departure time the next day, which we did, putting in the current time and departure time the next morning, which was around 12 hours later - to discover it was £15! This seems excessive for an unmanned car park on site, and for 12 hours, not even the 24 hours stated for £10 on the website.