Hotels near KAY Jewelers, Spokane

Great location, nicely appointed rooms and delicious food that is far from the standard Marriott fare! Appreciate the friendly staff and being in a true location of hospitality. Thank you for bringing back valet! Highly recommend the cream pancakes!

I have reported this incident to the hotel many times with no attempts at resolution including to the front desk twice, four times to corporate, and posts on Facebook and Twitter with 80 shares. Clearly they want to ignore this and are not willing to address the danger faced by women staying at this hotel. Beware if you care about your safety! ***TRIGGER WARNING*** On Saturday March 13, 2022 at around 2:30am, a male staff member named Alex working at the Ramada Inn Downtown Spokane used the universal room key to enter my hotel room. I was asleep and was startled awake by the sound of him at the foot of my bed. I saw his shadow looming over me and I started screaming and yelled, ”Who is that? Get out of my room.” He yelled back, ”No one's supposed to be in this room.” He went back to the doorway and held the door open while he yelled at me and demanded that I leave. He said the room wasn't paid for and that I needed to leave immediately, in the middle of the night. I was shocked at the abruptness of his demands and explained that I had arranged with the front desk earlier that day to extend my stay for a second night. In fact, my assistant and I had talked three times to the front desk about extending my stay after the rest of our group left. He rudely replied that I hadn't completed the paperwork and thus had no right to be here. He again demanded that I leave and that he would collect my things. He said the rest of the ”refugee group” left earlier and that I was no longer welcome. He blamed me for this situation because I failed to sign paperwork despite being told twice by Katie at the front desk that I could take care of this later. I felt unsafe after he had been in my room so I handed him our nonprofit's credit card and said the card should already be on file but just run it again. He refused the card and said that was not an option. He seemed to determined to see me leave but then took a deep breath and said, ”I will let you stay the rest of the night” if I came downstairs now to sign paperwork and process the payment - as if he were doing me a favor by not throwing me out of the hotel. I didn't really want to leave my room at this point but I finished getting dressed and followed downstairs to finalize the transaction. When I arrived at the front desk, he was looking at the computer file and it seemed to me that he finally noticed something that indicated my story was accurate because his tone finally softened. He said, ”since there seems to have been a misunderstanding on both sides, I'm giving you 50% off for now.” First, there was no misunderstanding on my side and second, there was no apology. I requested contact information for his manager to report the intrusion and he refused, saying I could talk to them in person in the morning. At this point, I was just eager to get back to my room and signed the credit card transaction. I tried to get back to sleep but that was pointless. I was completely rattled by awakening

It's clean and the location is okay. It's convenient to go to the park in the city center. The only thing is that there are more homeless people in the city center. There is underground parking which is very safe. 5 minutes drive to the city center landmark park

Worked great for me and no real complaint’s. Room was clean & comfortable. Breakfast was the usual fare, but there were choices, it was well presented and at least one of the ladies that worked the breakfast was very eager to help and very pleasant. Some of the front desk staff was not very friendly, but I am not knocking this hotel for that as a few people at the front desk were very friendly and helpful (differences in people I guess). Close to I-90 so easy for me to go west into Washington or East into Idaho to get my work done. I would have no issues with staying at this Holiday Inn Express again.

The hotel is a century-old hotel, the first floor is the restaurant and bar, the restaurant has good breakfast and dinner, especially the steak is delicious, because the American beef is also very good. The room facilities are very good, the bed is very soft and the sheets are changed every day. And the hotel does not charge for the tip we cleaned. The second floor of the hotel can be visited and the tour fee is included in the room rate. The hotel is decorated in a European style.

The gentleman at the front desk was so helpful. He was from New Mexico and ver friendly. The bed is one of the best I’ve ever slept on! Maybe it was just our room but it was awesome. The room was very clean and the toiletries were a step up from Holiday Inn Express. The breakfast began early which was helpful to us. It was a great breakfast. Nice place.

Dog friendly, parking is in a secure and video monitored lot. It’s across the street from a Dick’s Hamburgers. Great security, all doors are locked 24/7.

4 people, 2 nights in 2 rooms. This is an excellent, well rounded place to stay. Check in went quick and front desk was very friendly and professional. The room very adequate and very clean and tidy (I'm a little picky about cleanliness in general). No need to bring shampoo, conditioner or body gel. There are huge dispensers of each in the showers-I will remember next time so I don't need to bring those. Also lotion & bar soaps provided. Their eye to details were great - even down to providing 2 pillows per person with them labeled on the pillowcase SOFT or FIRM! Love it no guessing or just providing all medium pillows. I like firm, hubs likes soft :) This was EWU move in weekend & the occupancy was a little crazy so a couple little things showed up in the lacking dept...the maids didn't take away & replace dirty towels or take away misc breakfast dishes/garbage. And when I went to pick up breakfast (which was great by the way) I was the 9th group to pick up & nothing was ready-it took quite a bit of time to get it. Glad I wasn't on a tight time frame that morning. Second morning we skipped breakfast because of the wait time etc. Can't eat cold eggs 2 mornings in a row. Every interaction night and day with the front desk they were extremely friendly, helpful and multitasking like crazy-and got everything right, including helping me charge waters to my room through the side window while he had a line waiting-a nice gentleman on duty 9/18/20 8pm. Thank you for such great service during an incredibly busy time for you.