WorldMark Estancia

Excellent Service, Staff and Amenities Great service friendly staff, loved all the amenities, 2 heated outdoor pools, one had waterfall with grotto. Each pool at large hottub. Pickleball courts, horseshoe pits, Ping-Pong, pool table, fitness center. Well stocked kitchen and had our own BBQ grill on our private deck

Great experience The 2-bedroom unit was so clean and comfortable! Our patio was spacious and fairly private. The two pools and hot tubs were excellent! The staff was so friendly and helpful. They responded quickly when we needed more dish soap and TP. And the location in St George is excellent. We explored Snow Canyon and Pioneer Park. We also took day trips to Zion/Kolob and Bryce Canyons. Awesome experience overall and we hope to return.

Fantastic space The hotel was very clean and quiet. The staff was very friendly and helpful. Our space was large with a full kitchen gas grill and washer and dryer. It was also newly remodeled so it was updated and fresh

This was a very interesting stay to say the least. The accommodations themselves were great for what we were looking for, a nice bed, a kitchen and close to what we wanted to do. And we came for our anniversary. Would we stay here again based on that and price? Sure but would reconsider now. Now comes the parts we were not happy with. This is 100% a timeshare presentation when you book full price just to stay and they sucker you in with a week stay. We were actually interested in a week stay and said yes based on the stipulations at the front desk telling us we can leave after 45 mins cause we had a important medical appointment with a 7 hour drive ahead of us. Great. We get there and immediately get told that’s not the case and we have a minimum 90 minute timeshare presentation when we were also told it was a “open house” to share how we enjoyed the property, etc. since they just opened to the public to allow bookings. after some back and forth with one of the gentleman, I overheard someone else tell him they can give us the week and let us leave but he decided to just give us our $40 deposit back and not offer the week vacation despite being promised the world when we checked in and we would be accommodated. Potentially lost a sale right there. Second of all, we witnessed at the pool a very creepy situation. A man came in by himself and not near any of the families there, sat down and started watching children play. At one point grabbing one of the little girls and she screamed her head off. We went to the front desk to have it addressed and the maintenance men were sent over to investigate and all they did was walk around the pool and not do anything. Not even talk to the guy. We went back to the front desk and told them this isn’t ok and you don’t have to accuse the guy but talk to him and find out if he is here with family. Disappointed how this was handled as my husband and I do not have children but made us question the safety of the property if they couldn’t handle that and when we do have children, would we stay here again. Maybe the man was with family and it was his granddaughter BUT he sat alone and not near any families and the girl screamed her head off. Immediately my gut said something was off. I’d rather say something and it be nothing than potentially a child be harmed. I would hope other people would have done the same. It felt like a moment out of the TV show what would you do. As far as we know nothing came of it. All in all, pretty disappointed in the lack of correct communication and not being told the truth with the timeshare presentation and we couldn’t be accommodated. This was unprofessional confusion.

We didn’t like to be asked multiple times about the open house to watch or listen to but we overall loved our stay!