Guest User
July 22, 2024
Following a hotel cancellation with just 2-weeks notice in Stalis, managed to book two rooms at the Katrin Suites (Adult Only) with very short notice. BIGGEST POSITIVES ARE THE STAFF, in particular the bar and restaurant staff - they made our stay, in particular, Aris, Manos, Julie and Henry and the morning female chef and the food at breakfast, albeit a little repeatative for a 2-week stay, was always fresh and plenty of it. Fresh cooked omlettes and eggs lovely but maybe took too long. Did attend the Friday night Greek night, some of the food stated on the menu was not available, however the octapus main was amazing. Live Greek music played during the meal but finished as soon as meal finished, would have been nice if the music carried on after the food had been served. Appreciated following an email asking if our two rooms could be located next to each other which was carried out. Considering both rooms were "Junior Suites" both rooms were very different, one being a large square open room, the other with a wall between the bedroom area and the dressing area. The room with the wall was incredibly hot (evening with constant air conditioning and a ceiling fan over the bed, whereas the other open plan room was lovely and call. In one room the dressing table was not located underneath the mirror and had the large TV on it, the sideboard was located under the mirror which you couldnt sit at - a simple fix to switch the two pieces of furniture around. Lack of plug sockets too. Pool could have been cleaned more often, very sandy where people back from the beach entering the pool without using the poolside showers and the very small spa/whirl pool did not work for the 2-week period. Also decking around pool area not great, my partner got a splinter and sunbeds on one side are uneven with the foot of the bed on the decking and the head end on the paving? A nice smooth tiled area would have been better on one level. Reception area has been renovated, very modern and welcoming, with a lovely welcoming scent. Shame that the same hasn't been followed through with the bedrooms, albeit renovated no soft furnishings. One of our rooms had the same wall canvas in the dressing area and then above the bed, a small thing but lacked some thought as to having two different canvases. Some dried flowers lay on top of the sideboard unit, again lack of thought as to them taking up worktop space when they could have been simply placed in a vase. Maybe a nice lamp on the sideboard instead of having the main lights on all the time, room with the wall between was very dark. Ample wardrobe space however. Tap in the bathroom a little strange, difficult to use tap, however the rest was very modern and clean. Cleaning not 100%, had to ask for clean towels and toilet rolls twice although the room had been cleaned. MAIN ISSUE is the crossing of the main road outside the hotel to get the beach, shops and tavernas. Presume this is why an adult only hotel as no wa