South Causey Inn

Very disappointing Xmas Mamma Mia brunch. Breakfast served at 2pm we all were served different on our table. Some had 2 sausages others had 1, We had tomatoes missing it was all very mixed and a strange choice to serve at Xmas?! The 2 cocktails were disgusting we had to ask what they were!! To top it off it was only 2 members of ‘Abba’ and pictures of the other 2 behind them!! For £45 it wasn’t worth it and we won’t be rushing back!!!!

Wedding at the Causey Wedding event

Room 10 - AVOID if Over 5'9". Do not stay in room 10 if you expect to stand up whilst you shower. My partner had to shower on his knees; he's around 6'1" so not overly tall and I'd say this would be the case for anyone over 5'9". Similarly, his feet hung out the bottom of the bed which significantly impacted upon his sleep. In addition, the door to reception is next to the room which bangs each time someone goes through. We suggested to the reception staff that it needs to be slow closing and they said they're aware of this due to previous complaints but haven't actioned anything. Why, I don't know. Finally, we had to use the body wash as hand wash and keep moving it from the shower to the sink which I've never had to do, apparently this is acceptable and the reception staff did not understand why this was an issue. We were also told that "there's a first for everything" when we explained about the shower issue. I do not believe that this is the first time this issue has been raised because most couples would have the same problem. I understand they are unable to change the shower due to the structure of the room but guests should be told upon booking and have the option to request a different room. This review would have had a different tone if the customer service had been better when we feedback at checkout but we did not feel it was acknowledged or that anything would be rectified.

We went tonight for food and as I am normally underwhelmed eating out, I needed to leave an excellent review. As soon as we arrived, we were greeted at reception and went to the bar for a few drinks first. The service was brilliant and drinks were good quality. We then went to the restaurant and the service and food were outstanding. I was overwhelmed with our amazing service, Evie had amazing wine pouring skills I have normally only seen in top restaurants out of the U.K. service was prompt but not intrusive. Lewis also deserves a mention for his amazing clearing skills, I was totally impressed at everyone’s lovely manners, great service and highly recommended food! Thank you

Booked afternoon tea here and then one of the party became ill and tried to move it to another day but was told we couldn’t. We gave plenty of time and staff was most unhelpful so I wouldn’t recommend booking and paying in advance as they are inflexible. We didn’t want to cancel it but move it and bluntly said no! Would definitely consider somewhere else is planning ahead.

We absolutely love our local. The service is always impeccable. The food is generally above most establishments within a 4-5 mile radius. Sometimes, though, the other patrons can be hit or miss. Some are generally rude, like when they completely ignore the queue and just march straight to the front. We often order the cheeseboard when we visit, and they’re mostly outstanding. However, we’ve noticed some inconsistency in the quality or size of the boards. The first photo is from the first week of August, when we got 12 crackers and 8 slices of cheese! To a one at end of August with 10 crackers and 6 bits of cheese To todays 16th September with 8 crackers and 4 bits of cheese In none of these occasions has the price reduced Which equates to 3rd reduction in crackers form first to last and 50% reduction in cheese from first to last