2-Star Hotels in Serpong

Trip.com did not manage the booking with the propery directly, but with third party that own the unit I booked. So when I went to the receptionist to check-in, they could not find my booking. I have to wait for more than 1 hour to check-in, after I contacted the Customer Service of trip. com. This was really a very bad experience with trip.com. Actually you should inform me about the check-in procedure to the property. And the contact number to the agent that own the unit I booked. You have to notice that information is a very important thing for your customer.. ..

A little far into the complex, take the stairs, the room Caoe, bring a suitcase anyway

Get in the top room (5th floor) for the first time, usually the 4th floor.. cheaper than ordinary reddoorz room than the premium. There is no premium at all. Cleaner ordinary rooms, air conditioning is not cold, only 1 bottle drinking, even small size. There is no garbage plastic. When I went downstairs to the reception desk on the 1st floor to ask for a drink bottle with a trash plastic. The air conditioner is not cold and the ac is dirty. The mattress is cleaner downstairs.

Always satisfied whenever I stay at Hotel Praya, whether it's with my partner or on a family vacation. The atmosphere is peaceful, the rooms are clean, and the facilities are complete. The staff service is also friendly, and the check-in/check-out process is super fast. The location is also strategic. I've had the chance to try both the double bed and twin bed room types, and both proved to be equally comfortable. Highly recommended!