3-Star Hotels in Benito Juarez

Refer to my previous review on Aloft Cancun Hotel Zone. That was the reason why I moved to this hotel in downtown Cancun I was more than happy to be here. The hotel itself looked kitschy with some concrete human statues at the entrance. The pool was small (you can enjoy swimming at the beach though). But overall, the vibes was homey! My booking came with free breakfast. The receptionist - Jessica - was very welcoming. She's competent speaking in English and would explain everything you need to know upon check in. She even gave me a printed map of what I can see and do around downtown Cancun. Room was ok, large room with a kitchenette and a proper sink. There's smart TV in the room with Netflix and YouTube. Location wise, it's 5 minutes to Soriana Supermarket, and then cross the road (Avenida Tulum) from Soriana and you're at the ADO Bus Terminal to the airport. You can also take bus R1 on Avenida Tulum to the Hotel Zone. There's a Poke shop next door and a burger (if you are sick of Mexican food). It's 15 mins walk to Mercado 23 (where the locals shop) and you can buy souvenirs way cheaper. You can book Uber and you'd be picked up in front of the hotel. I will definitely come back to this hotel when I visit Cancun in the future.

At first glance I thought it was clean, but there were a lot of ants around the coffee and plastic bottle trays on the refrigerator. The hotel cleaning staff was outside, so I asked them to clean it right away. They took care of it while we were out and the ants were gone, but the area around them was so disgusting that we couldn't go near them. I left the amenity coffee bag without drinking it. Since it was Day of the Dead, there were decorations like the one in the photo in front of the front desk.

Check-in was quick, I booked a king room, but they initially assigned me a 2 queen bedroom, and they stated that the booking depends on room availability. It was confusing, though, since there is an option for 2 queen or a king bed on trip.com. Anyways, luckily, there is a king room available, so they gladly transferred us to a king bedroom and all was good. Would definitely stay with them again.

Friendly staff, close to the airport, breakfast good, all in all good price/value. Only crit: the provided shuttle runs only until 10 pm; when arriving late you’ll have bad luck and will be a victim of the CUN Taxi maf-ia (means you’ll pay about 40/50 USD). This would made other more expensive options even closer to the airport more attractive (as no Taxi required).

The hotel itself is nice. Everything is clean. The pool is very nice. That's why I chose this hotel. But it's very far from everything: shops, cafes, and other entertainment. There was only one nearby, OXXO, and that was my saving grace. But there wasn't much to eat there. The hotel didn't provide any food either. They only offered a continental breakfast consisting of a bottle of coffee and juice. You can get this set at OXXO for much less.

I recently stayed at this hotel and was disappointed by a few things. The towels in my room didn’t seem properly cleaned — they had a musty smell and some visible stains, which made me uncomfortable using them. The washroom also had issues with the hot water; it took a long time to warm up

The environment here is really great. It has its own beach and swimming pool. The beach is very clean, the beach chairs have plenty of sunshades, and there is also its own infinity pool. The food in the restaurant next to the pool is also great. The blue sea is beautiful. The female front desk staff is kind and amiable. Credit cards are accepted at the front desk and the restaurant. The most worth living here is the high cost performance. The nearby hotels are several thousand. The key is whether you can accept the following shortcomings. The room facilities are very old. There is a locked wooden door connected to the next room, which is not soundproof at all. There are also balconies that are interconnected. The most annoying thing is the door lock of the room. Almost every time I go out and come back, the access card will fail, and then I have to swipe it again at the front desk. If you have just finished swimming, it takes a bit of courage to enter the air-conditioned room at the front desk in a wet swimsuit! I stayed for four or five days. Although there were cleaners to clean every day, they never changed the bath towels and sheets. Even if they were wet on the sink, they would be folded and put back on the towel rack without changing them! I saw the cleaning cart that the cleaners used every day. There were only detergents, toilet paper, shampoo, soap, etc. on it. I only saw a small cart with a few change of cloths once. I guess they would only change them when it was really bad. The towels and bath towels were washed gray and frayed, and they were very old. I checked the sheets on the first day of check-in. There was no hair, but there was a black spot that was washed out. In addition, Ctrip booked a master suite for one day, but they did not change the small room with a balcony that was not soundproof. In addition, the male staff on the night shift at the front desk was not familiar with the business, so I paid 200 pesos more for the room and could not refund it because I had just finished swimming and the access card was invalid and I could not enter the room. I caught a cold from the extremely cold air conditioner at the front desk. Finally, the elevator was broken on the day of check-out, so I had to carry my suitcase down six floors by myself...

The hotel is similar to a three star hotel but is very economical for the prices it offers. Best part was the morning breakfast buffet. They have a cook who carefully prepares omeletes and quesadillas, definitely recommend the chicken chipotle quesadillas. Buffet may not be included so you may want to double check to be sure. The living quarters were basic as well. You will have a security box, closet, small tv. They commonly clean every morning, if you don't want it to be clean you can place the do not disturb packard. Everything in the room is white, you will have a decent view of the buildings around, but the view is relaxing. Btw, it's advised to secure your belongings if you have a suitcase, this logic would apply any hotel you go to, better safe then sorry. Staff were very nice, everyone within the buffet mostly speak perfect english, but the cleaning ladies were not able to. Just something to be aware of. *** If you love starbucks, they have one at the entrance. They can't make a Barbie Frappuccino but they have most drinks similar to the aiports. I did not go to the pool of gym due to frequent travel to Xcaret. This is a hotel morentowards those who do travel versus the cost of an all inclusive. Overall, this hotel is budget friendly and the concierge/staff were very kind. Defintely worth the considering. FYI, you want to run the water for a little to get it hot. Its more between hot and warm, they could update the shower heads. Bht they give you plenty of towels they have a blowdryer aswell. Also, outlets may be an issue in the single rooms, the family rooms are well equiped. Close to the airport aswell, the drive is around 10 minutes.

The accommodations at All Ritmo were exceptional! The desk staff was efficient, friendly, and answered all questions in detail. The dining staff - waiters and servers also were cordial and ensured that everything necessary for a fantastic experience was provided. The same with the pool bar staff.... very friendly and accommodating. The desk staff arranged transportation several times - it was on time and the drivers were cordial. I am recommending that my family and friends also choose All Ritmo when they travel to Cancun. My son and I thank the staff of All Ritmo for a wonderful holiday. Earl

Thank you for our wonderful 4 night stay. The kids thoroughly enjoyed the pool and great breakfast. The only negative side is no kettle in the room and they charged us for 2 cups of boiling water of 80 pesos. It’s a bit out of the way from the main town and attractions but that’s why we booked here. Thanks again