Explore honest ratings and real traveler reviews to help you find the perfect stay.
Posted on May 5, 2025
Frank Kiran
The hotel is in a great location!
Large room with a kitchenette!
The bed is very comfortable.
The staff is super friendly and helpful!
Breakfast with a good selection and delicious.
We had a perfect stay.
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Price per night from:PLN 875
Posted on Jul 1, 2024|Room With 2 Queen Beds, Mini Fridge-Non-Smoking
Guest UserPool was saline and clean and warm enough to actually use. Breakfast was nice. Parking was $50 in the self park next door. Entrance houses 3 hotels which is confusing. Hotel had clean products and no terrible chemical or mold smells.
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Price per night from:PLN 571
Posted on Aug 1, 2026|1 Queen Bed, Inner Circle View, Hearing Accessible
Guest UserMy stay at the Moxy Chicago was fantastic! From the moment we walked in, the atmosphere was vibrant, modern, and welcoming. The room was thoughtfully designed—every inch of space was used efficiently without sacrificing comfort or style.
One of my favorite parts was spending time on the outdoor patio. It was the perfect place to relax, enjoy the beautiful weather, and chat. The lobby was full of life with a great DJ creating a fun vibe, and I appreciated that the snack and drink selection included quality options instead of just typical junk food.
We were even welcomed with complimentary drinks, which was a really nice touch. Throughout our stay, we always felt safe, and every staff member we interacted with was friendly, attentive, and genuinely helpful.
I also loved that the lounge areas and games weren’t just there for decoration—they were actually being enjoyed by guests, making the hotel feel social and inviting. It’s clear that the Moxy was designed to bring people together while still providing a comfortable place to unwind.
This stay completely won me over. My next hotel stay will definitely be at a Moxy property. I can’t wait to experience another location, and I would highly recommend Moxy Chicago to anyone looking for a fun, stylish, and memorable stay in the city!
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Price per night from:PLN 782
Posted on Oct 17, 2025|Two Queen Room
Guest User
The hotel is clean with daily house keeping which is perfect.
The room was facing the main road so even I’m not sensitive to sound still can hear it quite clearly.
The hair dryer was missing and the house keeper aware of it when (s)he cleaned the room before we check-in. Kind of strange!
24 hours free shuttle bus to the airport is great.
A 10-minute walk from the Blue Line Cumberland Station is quite convenient. It would be very helpful if the hotel could provide walking directions from the station to the hotel. We were lucky to meet two locals early in the morning who guided us safely to the metro station. However, we saw three tourists struggling to cross the busy road and jaywalking to reach the hotel. It’s quite dangerous without any clear signs or directions for guests walking from the metro station.
There is no kettle in the room or hot flask on each floor so it’s troublesome to get hot water from the restaurant on ground floor.
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Price per night from:PLN 395
Posted on Nov 1, 2025
Guest User
Staff were very nice. Close to Chinatown but quite a distance away from main attractions and locations Chicago is known and should be experienced for. Bus stop and Metro is relatively near and walkable.
As for accessibility to the McCormick Convention Center, it is pretty accessible via a short bus ride.
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Price per night from:PLN 598
Posted on Feb 14, 2026
zzangko
The hotel's shuttle service for pickup from O'Hare Airport Zone 2E and drop-off at International Zone 5 was excellent. It was also great that we could enjoy the complimentary hotel breakfast and evening social hour. We made good use of the nearby Blue Line Rosemont CTA station with a 1-day Ventra Pass to explore Chicago in winter. I'd like to thank the front desk lady for her friendly assistance with check-in. The deposit was also refunded within two days. However, as we visited in early February, the room was very dry, so it would be advisable to bring a portable humidifier.
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Price per night from:PLN 535
Posted on May 28, 2026
Guest User
The location is great, with a CVS and a Jewel Osco nearby, and it's within walking distance to the Magnificent Mile and Millennium Park. The facilities are a bit old, especially the carpet which looked quite dirty. Housekeeping started knocking on our door at 8 AM every morning 😮💨, yet when we returned to the hotel in the evening, the room hadn't been cleaned. Upon check-in, I noticed the bottled water was priced at $3 a bottle, free for members. So I didn't drink any of the hotel's water. However, after checking out, my credit card was charged $6 for water. It's not a lot of money, but it left a bad taste in my mouth. Thankfully, Trip.com customer service was very helpful and negotiated with the hotel for a refund, which I'm still waiting to receive.
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Price per night from:PLN 431
Posted on Jan 5, 2026|Queen Studio Suite
Rommel919lobby is on the 2nd floor, check in was a breeze, no need to see the passport .. just gave me the key and we were set to go
we stayed for 4 nights, but there was no Cleaning done..
i have to request for an extra towel since we are 4 in a room and they only provided for 2.
we run out of body soap in the next day and had to pick it up in the lobby , and no one came to install it .. so we just put it in the corner.. not on the wall
location was good, easy to get into public transport , if not too sensitive its a walking distance to the magnificent mile..
gym was Ok , laundry service is 3$ each cycle.. and you need to install an app to pay... and you can't load exact amount so if you are going to do a single laundry just use the credit card you pay 3.25 though, but you only pay for what you use.. apple pay or tap to pay not working.. so bring your CC with you,
another thing, if you use the app, it will let you know if the laundry is done.. but some people still don't come down to remove their clothes to need to ask the lobby to take it out and put in the rack provided
breakfast was nothing special., if you wake up late many people already and hard to find a table, and the refill is not too fast..
only a handful of variety for the food.
coffee and tea are available the whole day as long as its not yet depleted..
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Price per night from:PLN 548
Posted on Jan 3, 2026
MacDouggal
iDon’t be in a hurry for the shower because it takes at least 10 minutes for the hot water to come.
i’ll go to Hyatt, at least by name, that’s worth the similarity ends. Appreciate the complementary breakfast. I don’t remember paying for it, but it was about the quality of a Days Inn.
O’Hare shuttle was prompt and courteous. The front desk would’ve been better if people in front of me weren’t clueless.
all in all the room was modern, big and spacious and the bed was very comfortable.
not sure I’d stay there again but I’m in need of an accommodation near O’hare about four times a year. 
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Price per night from:PLN 629
Posted on May 31, 2025
Guest User
My Honest Experience After Reading Negative Reviews
I was initially quite hesitant to check into this hotel after reading a number of detailed and lengthy negative reviews, especially those highlighting hidden fees and cleanliness issues. However, upon arrival with my partner, I was pleasantly surprised.
The hotel was clean and well-decorated, with a modern and cohesive style. Our check-in process was fast and efficient, and the receptionist was friendly and happy to answer all of our questions—especially about the fees mentioned on the hotel’s website.
One of the main issues people seem to bring up is the so-called “hidden” fees. In my experience, these fees are not actually hidden—they’re listed on the hotel’s official website. That said, they could definitely be communicated more clearly. It’s important to read the fine print when booking and during check-in. While the fees may not be obvious at first glance, the hotel is legally allowed to include them since they are technically disclosed.
Our room was spacious and comfortable, with enough space to hang clothes. There were multiple hangers, and the locker-style closets matched the hotel’s sporty decor. The floor and bathroom were clean overall, though I did spot a spider in the corner of the shower—but nothing alarming.
The downstairs common area includes an open kitchen with a communal fridge and even a crockpot, which was a nice surprise. There were also several games available, like ping pong and air hockey, which makes this place family- and couple-friendly.
Guests are allowed to enjoy drinks provided in the kitchen. If you’re sensitive to noise, particularly trains, I recommend requesting a room farther down the hall on the first floor. Our room was in a quiet spot—I barely noticed the train, and when I did, it was more like soft white noise. Still, bringing earplugs might help if you’re a light sleeper.
Overall, I recommend this hotel. It’s in a nice area, the decor is visually appealing, and the stay was enjoyable. Just be aware of a $120 refundable deposit (if no damage is done to the room) and an additional $50 guest fee. Knowing that ahead of time helps avoid surprises.
I’m very grateful for the pleasant stay and would return again.
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Price per night from:PLN 101