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9.2/10
Great
GGuest UserThe hotel staff was very friendly and helpful. It’s in a great location for events at the Lenovo Center! Our room was spotless. My main concern was the bedding. The heavier blanket looked just like in the picture. When I asked the hotel staff about it, they said it’s a feathered blanket, and when it gets wet, the feathers stick together, causing this appearance.
MMBooGreat gym, beautiful pool, beautiful common area, this is a really great hotel with nice amenities! They have convenient laundry for guests. The only thing missing is I wish I had been some bottled water provided in the room and I wish they had been daily turn down service, but maybe that is because of the pandemic? It was all great otherwise.
GGuest UserGreat stay! Friendly atmosphere! Heated pool and hot tub were nice and my kids loved it! They also enjoyed “working out” in the fitness area. Would stay again if we are back that way!
GGuest UserWe enjoyed our stay at this Hotel. Upon arrival, I was greeted by Jasmine. Jasmine made sure we were able to stay on the same floor as my other family members. The parking was perfect. The pool was warm and clean with the exception of a few leaves. The breakfast was okay, not the best choices of food but decent. The only issue we had was trying to navigate the sofa bed (user error). Overall, I would recommend this hotel.
NNiwaniI was placed on the ground floor which could be very noisy for some people. Room was closed to house keeping, vending machine and other hotel function rooms.
If you are a light sleeper, I recommend to specifically ask for top floors and quite wing.
Location is 6 mins to Terminal 2, making it very convenient to go in and out to the airport.
AAnonymous UserLocation of the hotel is great, easy access to stores and highway. Plenty of parking. Check in was easy. However rooms and towels are only cleaned every 3 days unless you request it. Requested towels and cleaning on day 2 however it was not completed and had to go see the front desk upon return. Phone in the room did not work the entire time. Breakfast was decent.
GGuest UserI had stayed at the hotel years ago when I first visited Raleigh. It was delightful. I have noticed there was no way to have food in the hotel which is a bummer if you come there and have to order food. There was a bar to have a drink. I am coming from out of town. It would have been nice to have a nightcap before tucking into bed. I noticed the pool was not up and running. I also notice that only 1 elevator was working. If you step inside, it dropped and would not always open level to the floor. This is a big hazard, especially for the vision impaired.
Breakfast choices were few. If you are going to serve a buffet, have had sanitizer available. Get a juice machine to offer guests different varieties of juice. Use napkins instead of paper towels. To prevent covid, allow guest to place their hands in a glove to help ensure no transmittal of germs. The front desk clerk is not a food attendant. Hire someone to be there to watch the food. The edges of the food had set in pan so long that the edges were hard and unable to chew.
My rest was appropriate. The room was clean. If I had the option to stay there again, I would refuse.
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For 3 star hotels in Wake County, the average price on weekdays is €179, and the average price on weekends (Friday–Saturday) is €186.
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