Find 4-Star Hotels in Tangerang City

Great location! 5 mins drive away from ICE BSD convention centre and AEON mall just right opposite. The only downside during my stay was the toilet ceiling was leaking water and I couldn’t get a change of room as it was fully booked at the time, so I had to wait till they got it fixed.

Everything was good except for the room cleaning service that did not replenish the exhausted tissues, toiletries such as toothbrushes and head coverings that were not given, and the drinking utensils that I had used were not cleaned😞

Location is good (at exit toll) . Service is quick and room is clean. Had a pleasant stay here as always. Definitely a recommended hotel as always

The location for transit passengers is the best as it is located inside the airport. The room is small, but there is no problem taking a break. The facilities are not old enough. The air conditioner is a mobile air conditioner, so it is noisy and Crucially there is no hair dryer, which is inconvenient.

Checked in at 2 pm sharp, our family suite room only has 1 window facing to another building. Other than that, the room is okay. Breakfast for a four star hotel was quite complete, there were Western, Chinese, and local food. Overall experience 9/10

The place is nice and clean. All the staffs are helpful and kind. The design is also great, but the parking area is too narrow.

Hotel lacks quite a far bit… only convenient if you need a place to stay within super duper close proximity after attending a concert at ICE BSD. Even then usually the place will be bustling and busy and staff will be overwhelmed. Service is understandably much slower as they have to handle a huge crowd. During my check in I was not informed that my access card will not be activated until 15+mins later. I lugged my luggage up, all ready to settle down and rest in the room but ended up spending a good 10mins outside the door trying to go in but wasn’t able to. I begrudgingly lugged my luggage down again to find the staff to assist. Only after we went up again could the card be used to unlock the door. Would’ve appreciated if the check in staff informed me in advance then at least I don’t have to waste a trip up only to have to come down again with my belongings. First impression of the room… it is definitely decent for resting but I honestly would not choose this hotel again for any future concerts. Just my own personal preference. It looks good in the pictures and I do see a lot of fans staying over at the hotel. They seem ok and happy. If you’re one who prioritises cleanliness and comfort, this hotel might not be suitable for you. The card incident and the hotel room impression did affected me in some ways. I made a booking to another hotel and left within hours. Ps. The room I was assigned to only had the old 2 pin plugs and I did not bring any adaptors so that was one of the few reasons why I left. Also there was eyelash on the counter I thought these were just signs the room is not for me. Perhaps I wouldn’t feel too badly if I wasn’t alone 😭

This is the hotel for when you really need to take a break or catch a flight after a long trip in the countryside. Nice, spacious rooms with good water pressure. Attentive service brought me an iron at 5:30am. They have a pool and restaurants. Plus outside they have very active street food areas with lots of fruit, pempeck, sate etc. About 25mins to airport with tolls around 7am. Good.

By my fortune, I travel with my friend who booked via Marriot Bon Voy. She got a call directly from the hotel for a pick up. So we went to the hotel by this service. I hope that Trip.Com should consider addling this service to your clients, free of charge. Other wise, we would have to wait a free shutter bus for every one hour. The hotel facilities, amenities, food, and service are excellent.

I had a pleasant stay at Swiss-Belhotel Airport Jakarta. The rooms were nice, clean, and well-maintained, and I stayed in two different room types, both of which offered good views. The only issue I encountered was with one of the two sets of room keys, which initially didn't work. However, the staff handled the situation promptly and professionally, even accompanying me to the room to ensure the key was working properly after the fix. Their responsiveness and attention to detail left a great impression. Overall, I would happily stay here again.