4-Star Hotels in Gurugram

Very disappointing experience. When we arrived no wifi in hotel and being far away from family during these turbulent times not ideal. Then when we went to the room to unwind the TV was not functional and they stated the situation would not be solved that evening. After a long flight we figured at least we could take a nice hot shower and to our dismay no hot water. Not a good start to our experience. Following morning still no wifi thik late evening. Figured a swim might be worthwhile in the late afternoon and were told pool was under maintenance for a few days but we were not notified of this even at check in time. We usually book hotels on vacation or even for business getaways with down time in mind and this felt more stressful than relaxing. Staff overall was friendly at breakfast and at the desk but was disappointed with how management handled it. No offer of apologies or complimentary anything despite the challenges. Heard lemon tree was supposed to be a good brand but won't be booking again. Oddly we got water the other evenings only after informing them we needed hot water. They would tell us that they will inform the engineers to turn it on. And another thing I found odd which I have not experienced is that you can only connect max 2 devices to wifi but both my husband and I have devices that we need connected eg lap top, cell phone and tablets. Difficult to pick only 2 per room.

The hotel is great — clean and comfortable enough for my stay. Breakfast is simple, with more vegetarian options, but still enjoyable. I really like their restaurant menu — the food is tasty, and we had dinner there almost every night during our stay

Excellent property and facilities. The reception associate ms jyoti is extremely customer friendly and prompt in getting the requests managed. The overall staff performance is very good. I would definitely want to avail the service again.

A great option for an airport hotel, about 20 mins drive from Delhi airport but in a nice area near a big mall. The room was good value for money, hot water, good pressure etc. The food in the restaurant was delicious and reasonably priced, the service was excellent. The breakfast was surprisingly good with continental and Indian choices. We havealready planned to stay here again when we fly out of Delhi airport.

Overall, my stay at Citadines Paras Square was comfortable. The staff were helpful, and the amenities were well-maintained. However, the location is quite far from most major attractions and city areas, which made commuting a bit inconvenient. Additionally, there was a noticeable moldy smell in the room that affected the experience. With a few improvements, it could be a much better stay

First, the hotel is fairly big and has several rooms, and it is located on a highway, so it is really convenient. Due to the ongoing construction for a flyover, getting to this hotel was more arduous than it should have been. The hotel staff were helpful and professional. The only thing I would mention is that they could improve the cleanliness inside the rooms but provide higher-quality linens that would make the experience even more pleasant.

I recently stayed at Alivaa hotel and I had a fantastic experience. The staff was incredibly welcoming and attentive, ensuring that all my needs were met. The room was spotless, well-maintained, and equipped with all the necessary amenities for a comfortable stay.

Rooms are clean but a little worn. Bed was firm but ok. The bathroom wallpaper was peeling and a little bit dirty from water / humidity from the shower. Water was quite hot and good pressure in shower. Breakfast was good and reasonable amount of choice but not really a any regular salad options. Table service was great and worth the stay alone ! Tv was not setup properly and I could not choose a working CNN channel to catch up on news. Location was a bit awkward to get to, taxi driver had a make a few u turns in rush hour traffic adding abt 30 mins to our already long journey. (LKO to Gurgaon). Still a good standard of service, which is why we chose a Hyatt. (Couple traveling from USA).

Was here for a friend’s wedding. Rooms are spacious and have everything you need. Compared to other hotels in India the cleanliness level is high. Breakfast wasn’t included but it’s not expensive and it’s good. The location is good if you’re here for weddings or visiting friends nearby. Unfortunately it is very inconvenient for trips to Delhi.

courteous staff, and a pleasant overall atmosphere. The only drawback was that the food in the restaurant wasn’t served hot, but everything else about the stay was good.