Subang Jaya Spa Hotels

I booked The Premier Essential Twin Room for a two nite stay on 27th-29th May. I believed that my room was not prepared when I checked in. The bathroom lacked of essential amenities like tooth brushes and shower cap except hand soap in broken pieces. Furthermore, there was only 1 pair of disposable slipper and I was in dismay when housekeeping said to me they had run out of stock for slipper. I asked to speak to the manager, Mr Ng on the following day. He was apologetic but very responsive. He noted my concern in his diary, and promptly addressed to it. The amenities were replenished, including the slipper and I received additional bottles of mineral water. Thank you, Mr Ng, for your efficient work.

We came with a person with feet Crutches, the room given was very far from the lift. Moreover, the breakfast area is around 800 steps from the main lobby, very far. The receptionist should be more helpful. The food are complete and delicious. Thank you

My trip was perfect. Yes it was a bit expensive because it was on school holidays. But it was a perfect staycation. The staff was friendly and helpful. My room not only have the pool view but i get to see the twin tower from afar as well. The room was spacious and clean. The buggy was available hourly to go to ioi city mall. The in room dining was delicios. We ordered pizza, sandwhiches, mac n cheese and nasi goreng kampung. The price was as expected. But the pepsi can was rm18! Haha a bit shock on that. The breakfast spread was good and delicious too. The pool was huge with 2 slides. Perfect for the kids. Many foc activities too at the pool such as fish feeding and hoverboard lesson. I enjoyed it!

I recently stayed at here and I was thoroughly impressed with every aspect of my stay. The cleanliness of the hotel was impeccable—everything from the rooms to the common areas was spotless and well-maintained. The location is fantastic, situated in a convenient area close to key attractions and restaurants, making it easy to explore the city. The service was exceptional; the staff were friendly, attentive, and went above and beyond to ensure a comfortable stay. As for the amenities, they were top-notch, offering everything I needed, from a well-equipped gym to a relaxing spa. I highly recommend this hotel for anyone seeking a flawless experience. 5/5 across the board!

All in all, we don’t mind the Cons (listed below Overview, Pros & Cons) as we only stayed 1 night. So for those looking to stay longer nights, if you don’t mind the cons, you can consider as it is affordable for spacious rooms like this in Sunway City. Overview: 1. this is not managed by Sunway Property, its concept is like booking airbnb as each unit are owned by different owner, managed by a property management (not by Sunway). Residences of this property are also staying there. 2. The name of this place “Resorts Suites @ Bandar Sunway” was tagged as “hotel” in Trip.com, so this can be a bit misleading thinking that this is one of Sunway Properties’ hotel chain. 3. Its reception is at B1 of Sunway Pyramid Hotel, all levels are only accessible by card. 4. Good for stay if you are just looking for lower budget accommodation in Sunway City (for singles, solo travelers, etc), but wouldn’t recommend if are looking at cosy and clean rooms (for family with kids / elderly). 5. As it is a “house” unit itself, it comes with kitchen and some with balcony. Those with kids, need to take note of the balcony. Pro: 1. Attentive staff, very helpful and attend to our needs quite immediately. 2. Room is spacious, good enough for 3 (2+1) to sleep in (Deluxe) and if you opt for the bigger units, can zzz up to 6 pax. 3. Affordable room rates comparable to any of the Sunway hotels around this area. 4. For the unit we stayed in, water pressure is very strong, good bathing time, good flush and running tap is strong. 5. Our unit came with a bathtub but we didn’t use it. 6. 2 beds in our unit, both are king size. 7. Provided clean towels, disposal toothbrushes and shampoos/bath gels. 8. Provided mineral waters, and packet coffee/tea with cups and stirrer, and there’s water boiler too, if you need to use. 9. Aircon is working fine in both living hall and room. 10. Very spacious bathroom. 11. Quiet at night, so can sleep well. Cons: 1. Room furnitures are old and some are not well kept. Probably it’s the way how it’s being managed, so proper care is not given priority by the owner itself. 2. Room is dusty, has a lot of cob webs and also little bugs/ants. So take note especially around the bed area. 3. Bed sheets were just ok. Can be better as looks dusty and with light stains. 4. Curtains are old and dirty. 5. Tv channels only 2 channels. 6. Remote controls (tv and aircon) are dusty. 7. Has balcony but I don’t see that as a plus point as it can be hazardous for family with kids. 8. Door lock was loose, hence we got to change to another room as we have kid with us, so safety is priority to us. 9. Parking flat rate - I didn’t ask if they have flat rate, but may not be since it’s not under Sunway management directly. For us with child, our priority is always safety and cleanliness. So we will look for other options under Sunway Hotels if next time we intend to spend our nights in Sunway City.

Since it’s still under recovery period of MCO , not much happening with this Hotel, Room needs an upgrade to reflect 4 star rating. Front Desk is awesome and very quick check in process. Maybe a welcome drink will be a good start. Anyway overall average for 3 1/2 star rating

Nice , clean resonable size room. with small window , small bath room and slow shower , Noisy air cond . friendly reception. its okay if you just come back to sleep .Surrounding many restaurants and walking distance to landmark,

This inn was quite viral on tiktok due to the jacuzzi within one of the rooms. So I decided to give this place a try. Upon checking in, one problem I first noticed was that they required a rm100 deposit which could only be paid by cash and not credit card. After being told that there was a bank at the other end of the shoplots, I had to walk all the way there to withdraw the rm100 as I did not have enough with me at the time. After settling the deposit and receiving the room card key, I was finally able to enter the room. Well the room was not the cleanest as I found a cockroach in the bathroom and not to mention alot of dirt, flower petals and debris gushing out from the jacuzzi when i turned on the water. Quite disappointing as I had hoped for it to be at least decent.