Hotel Santika Premiere Gubeng Surabaya

Hotel Santika Premiere Gubeng Surabaya Reviews

Hotel Santika Premiere Gubeng Surabaya

Jl. Raya Gubeng No.54, Gubeng, Kec. Gubeng, Gubeng Subdistrict, Gubeng, Surabaya, East Java, 60281, IndonesiaView Hotel Details
Hotel Santika Premiere Gubeng Surabaya
Hotel Santika Premiere Gubeng SurabayaHotel Santika Premiere Gubeng SurabayaHotel Santika Premiere Gubeng Surabaya
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Hotel Santika Premiere Gubeng Surabaya Guest Reviews

4.4/5
Very Good
83 review
Verified reviews
Location4.4
Amenities4.4
Service4.3
Cleanliness4.5
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All reviews(83)
Positive reviews(82)
Reviews with photos/video(23)
Clean and tidy(21)
Awesome stay(21)
Awesome rooms(15)
Friendly owner(12)
Great location(11)
Convenient location(10)
Delicious breakfast(9)
Negative reviews(1)
Audah Family
Executive Twin Room
Stayed in Sep 2024
Family
7 review
4.7/5
Amazing
Posted on Dec 8, 2024
Good hotel and good service. Worth to stay. Only the parking is limited.
Response from Property: Dear Audah FamilyWarmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed the nice and large room that our team has prepared. Your feedback was a valuable comment for us. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back in the near future. Warm regards, General Manager
Guest User
Deluxe Double Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Bagus
Response from Property: Tamu yang terhormat, Salam Hangat dari Hotel Santika Premiere Gubeng Surabaya Terima kasih atas kesediaan Bapak menyampaikan review atas kunjungan Bapak. Senang mengetahui Bapak menikmati pengalaman menginap di Hotel Santika Premiere Gubeng dengan segala produk dan fasilitas yang kami sediakan. Hal ini akan mendorong kami untuk semakin meningkatkan pelayanan kami. Terima kasih atas rekomendasi yang Bapak berikan, kami sangat menantikan kunjungan Bapak yang berikutnya di Santika Premiere Gubeng Surabaya. Hormat saya, General Manager
Irina Afonina
Executive Double Room
Stayed in Jun 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Jul 8, 2024
The room was clean and nice, However the sustainability efforts are lacking, I didn't need my towel to be changed daily and kept it on the rack, but yet it was changed every day. Once I came back to see all the lights and air-conditioning was on, likely running all day 10 am- 7pm + when I returned The lifts are super slow and only 1 coffee machine for the whole breakfast restaurant that needed addition of water all the days I was there
Response from Property: Dear Mrs. Irina, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya.Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed your stay, and your feedback was a valuable comment for us. Please let us know if there's anything we can help with to make your next visit more pleasant and comfortable. It is our pleasure to serve you.Once again, thank you and we look forward to welcoming you back shortly.Warm regards.General Manager.
Guest User
Deluxe Twin Room
Stayed in Apr 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on May 31, 2024
The room is clean and comfortable. The buffet style breakfast is not bad with a variety of choices.
Response from Property: Dear Valued Guest,Warmest greetings from Hotel Santika Premiere Gubeng Surabaya.Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed your stay, and your feedback was a valuable comment for us.If there 's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you.Once again, thank you and we look forward to welcoming you back shortly.Warm regards.General Manager.
Lestari
Executive Twin Room
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Very good for staycation in this hotel
Response from Property: Dear Valued Guest,Warmest greetings from Hotel Santika Premiere Gubeng Surabaya.Thank you for taking the time to share your experience during your recent visit. It has been our pleasure to learn that you enjoyed your stay, and your feedback was a valuable comment for us. Please let us know if there's anything we can help with to make your next visit more pleasant and comfortable. It is our pleasure to serve you. Once again, thank you and we look forward to welcoming you back shortly.Warm regards.General Manager.
Alesha Michelle wijaya
Deluxe Double Room
Stayed in Jun 2023
Family
3 review
5.0/5
Outstanding
Posted on Jul 4, 2023
Best hotel... Kamar clean, air deras, breakfast variatif menunya.. hotel langganan
Response from Property: Dear Mrs. Alesha Michelle Wijaya,Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for your review and for choosing our hotel.I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel.Warm regards,General Manager
Anonymous User
Suite Room
Stayed in Oct 2024
Business travelers
17 review
4.0/5
Very Good
Posted on Nov 20, 2024
Such a beautiful hotel.
Response from Property: Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel
Guest User
Deluxe Twin Room
Stayed in Jul 2023
Couples
6 review
4.0/5
Very Good
Posted on Aug 22, 2023
Stayed three nights. Ate in their cafe when I first arrived. Nasi Goreng was good but burger was awful. It has bits of hard sinew in it. Stick to the local choices! Room was sufficient , morning breakfast had a decent selection leaning towards more local fare. There’s a Starbucks and Subway near. Amanda laundry in the nearby village is good for getting clothes washed. Big green submarine is within walking distance.
Response from Property: Dear valued Guest,Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for your review and for choosing our hotel. I’m happy you enjoyed your stay and we are pleased to serve you.Once again thank you and we look forward to having you again as a guest in our hotel.Warm regards,General Manager
Anonymous User
Deluxe Twin Room
Stayed in Jun 2023
Business travelers
147 review
5.0/5
Outstanding
Posted on Aug 11, 2023
The staffs always friendly. The breakfast also various from day since I stay there..The hotel is strategic too..
Response from Property: Dear valued Guest,Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you.Once again thank you and we look forward to having you again as a guest in our hotel.Warm regards,General Manager
Guest User
Deluxe Twin Room
Stayed in Nov 2022
Solo travelers
74 review
3.7/5
Posted on Dec 12, 2022
Pros: - The check-in and check-out process is fast - Rooms are quite spacious and comfortable - Strategic location in Central Surabaya area Cons: - This hotel only has 2 elevators, even though there are 22 floors to serve - Each elevator is small, so often the elevator is full and you have to wait again - Breakfast is not good, not according to 4 star standards - Small capacity hotel parking
Response from Property: Dear Value Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we looking forward to having you again as a guest in our hotel. Warm regards, General Manager
mirzafawaid
Deluxe Double Room
Stayed in Mar 2023
Family
3 review
4.2/5
Very Good
Posted on Apr 24, 2023
Starting form parking lot, receptionist and check in process everything is smooth, also room is spacious for this rate, breakfast in the morning have many menu and resto staff is very kind, Mr koki give cheff hat to my 3yo son he is very happy… my unsatisfied part only charge for broken cup by my son is quite expensive Part need to improve is snack (waffle) during breakfast not so delicious
Response from Property: Dear Valued Guest,Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel.Warm regards,General Manager
christian888
Deluxe Twin Room
Stayed in Apr 2023
Business travelers
93 review
5.0/5
Outstanding
Posted on May 31, 2023
Everything was good during the stay. Great location in center of surabaya
Response from Property: Dear Mr. Christian,Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for your review and for choosing our hotel.I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel.Warm regards,General Manager
traveller30
Deluxe Twin Room
Stayed in Jul 2022
Family
2 review
5.0/5
Outstanding
Posted on Aug 13, 2022
The hotel's place is very easy to find, on my first entrance, every staff greet very nicely which I really want to appreciate, the access from basement parking is direct lift to our floor room which is a plus point too. The room is very spacious and cozy, the breakfast provided is diverse too frok sundanese food, javanese food, and western food. The pool is not too big and the parking access is a bit narrow for those who owns big car like mine
Response from Property: Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we looking forward to having you again as a guest in our hotel.Warm regards,General Manager
Ahlisa Zian
Premier Room
Stayed in Oct 2022
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 29, 2022
Sangat reccomended
Response from Property: Dear Ms Ahlisa Zian, Warm greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your willingness, Ms Ahlisa Zian, to provide a review of your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. This will encourage us to further improve our services. Thank you for the recommendation that Ms Ahlisa Zian gave, we are looking forward to your next visit to Santika Premiere Gubeng Surabaya. Yours faithfully, General Manager
Anonymous User
Deluxe Twin Room
Stayed in Sep 2022
Business travelers
10 review
5.0/5
Outstanding
Posted on Oct 24, 2022
Good location and good service as always. One of my favorite
Response from Property: Dear Value Guest, Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we looking forward to having you again as a guest in our hotel.Warm regards,General Manager