Banyan Tree Hotels in Suzhou

Environment: Very quiet, very quiet, the hotel is all garden design, after check-in the housekeeper will guide you to the room, each room is very private, you can't see other people at all. ”Room type: I booked a Xianting room, but the housekeeper Alice Xiaoxiao upgraded me to Yunting room. It was really different after the upgrade when I came with my children. It was very comfortable. Facilities: The facilities in the hotel are complete, and the most important thing is that they are easy to use. Service: The service is impeccable. I have been to Banyan Tree in several cities. The service is absolutely first-class and customers are the top priority. I am especially grateful for the service of housekeepers Alice Xiaoxiao and Mila, who are very thoughtful. I stayed for two days and they responded to all my requests. Transportation: Banyan Tree is next to Lion Rock. It is very convenient to walk around. It is very convenient to call a special car at the door to go shopping. There are three shopping malls around, Golden Eagle, Izumi Department Store, Longhu Tianjie, and the mobile navigation is very close, but I didn't go shopping. I came here just to check the hotel. I stayed for two consecutive days. I booked a spa and Thai massage in the hotel and enjoyed all the services in the hotel.

We came to Banyan Tree Yangcheng Lake during off-peak hours. The hotel environment is excellent, the lakeside scenery is intoxicating, the restaurant is elegant and the atmosphere is pleasant. However, the quality of Mingyue breakfast needs to be improved. The selection and taste of dishes are not up to the standards of high-end hotels, which is a bit regrettable. The service is particularly outstanding. Special thanks to an enthusiastic and professional guest, Ambassador Yang, who took the initiative to assist in arranging the itinerary, from checking in and taking the boat to arranging dinner, as well as the introduction of the surrounding environment. The meticulous and thoughtful service made us feel warm and added a lot to the overall experience. I hope that the breakfast can be optimized at the same time. With such an ambassador serving attentively, we believe that it will be more perfect next time. It also makes us feel that the Banyan Tree Yangcheng Lake Hotel will be our first choice when we come to Suzhou next time~