"The hotel boasts elegant and pleasant views, designed by a renowned international firm. Opened in 1999 with a ribbon-cutting ceremony by Mr. Lee Kuan Yew, it symbolizes Sino-Singaporean friendship and international influence. The main building's stone facade is made of Jinshan stone from Mudu, a quarry that has since ceased operation. The garden landscaping is top-notch, with each of the 'Eight Views of Wu Palace' offering unique charm. A back exit provides direct access to the Panmen Scenic Area, allowing for day and night exploration. The hotel's restaurants are distinctive, with both the Chinese and Western establishments being superb. The Ruimian Noodle House, a Suzhou-style noodle restaurant, is particularly elegant and authentic!"

"This is a hotel I'd happily stay at multiple times. Last year, I was so impressed by its peaceful environment despite my rushed schedule. This time, I brought my child for a relaxing getaway before summer ended, and the ambiance was just as wonderful as ever. My little one even made pottery and candles during the hotel's summer activities and had a blast. The infinity pool became their absolute favorite, and they'd swim laps every single day. At the end of our vacation, my child held up their crab bun and said, 'I want to come back and play again next time!'"

"I've stayed here before. It's right on Pingjiang Road. The environment is impeccable, with a small garden, Half Garden, right inside the hotel. However, the facilities are a bit old-fashioned, and the floor has some uneven spots. There's room for improvement in the service. Moving luggage around the hotel is inconvenient due to the old-style cobblestone paths and a steep ramp leading to the upper floors. On the other hand, the price is very affordable, and they include complimentary cruise tickets for a scenic area, which are quite valuable."

"The hotel entrance isn't particularly eye-catching, but once you step inside, it's a completely different world. The second floor is spacious, with a long corridor, and the overall environment is very pleasant. The guest rooms are actually arranged around the front desk, which was a unique and novel layout for me. Although the hotel has been open for a while, the facilities are very well-maintained. It offers great value for money and I highly recommend it. The location is also excellent, almost in the center of all the major attractions, with most being about 2 kilometers away. A short ride on an electric scooter gets you there in no time."

"My stay at the Crowne Plaza Suzhou was very satisfying overall. The hotel's location is super convenient for transportation, making commuting for business a breeze. It's nestled in a quiet spot despite being in a busy area, providing a peaceful environment for rest. The room was clean and fresh, with no unpleasant odors, indicating high hygiene standards. The facilities were well-equipped, including a desk, high-speed internet, and full bathroom amenities. Everything was in good working order with no signs of age or malfunction, perfectly meeting both work and relaxation needs. The hotel staff provided professional and appropriate service; they were well-trained, and the check-in and check-out process was quick and efficient. All my requests were handled properly. My entire stay was hassle-free and effortless. I'll definitely rebook here for future business trips. Dolphin Crab~"

"I'm proactively reviewing this place. I decided to extend my stay by a day, but my original hotel was fully booked, and I didn't want to leave this area. I stumbled upon this place by chance, right across the street. I immediately booked a room, grabbed my luggage, and crossed the road. It has a very small entrance, about 100 meters from Beisitang Metro Station. I arrived early and the room wasn't ready. When I returned in the afternoon, the staff mentioned there was no elevator but offered to help with my luggage. Upstairs, there's a common area that serves as a lobby, like a book bar, with a few rooms around it. The room itself was square and spacious, the shower was large, and the toilet had a bidet. Surprisingly, there were specially curated books placed on the bed, which added a touch of elegance! What was a bit unexpected was a bathtub 🛁😆 in front of the large window. I think a desk would have been better there. The window offers a view of Beisitang Pagoda and the bustling street, but the soundproofing is good. All in all, it's a niche designer living space with a scholarly atmosphere. I'll definitely visit again next time I'm in Suzhou! P.S. I discovered my favorite Suzhou-style noodle shop, "Gusu Bridge" Beisitang branch, just 50 meters away! It's a noodle shop centered around a scholarly, refined space – a truly wonderful dining experience. I had already visited three of their branches in two days, and I didn't realize there was one so close. The next day, I went for noodles at 7 AM. There were already a few elderly people eating. Eating noodles while watching the light rain outside, listening to the chirping of crickets from a cage nearby, and admiring the beautiful scenery in front of me created a wonderful memory of my trip to Suzhou!"

"When traveling with kids, accommodation is always my top priority. The hotel receptionist was very kind and gentle, and our room was clean and tidy. The hotel is conveniently located just a 5-6 minute walk from the metro station, making it easy to get to all the attractions. Five stars!"

"Room is big and clean and with a perfect lake view"

"**Location:** The hotel is located right in the heart of Shantang Street, which makes it very convenient for shopping, sightseeing and exploring the area on foot. However, there is an important drawback: cars cannot reach the hotel directly. You will need to drag your luggage for several hundred metres along a rocky path to get there. To reach the hotel, you also have to walk through its front shop, which functions partly as a silk shop and museum. During peak hours, this area can get extremely crowded and hectic, making it quite difficult to navigate with luggage. This can be particularly inconvenient for families with young children or those travelling with large or multiple suitcases. **Room:** The room was relatively clean and spacious, with a bathtub. However, the view was disappointing as our room faced a 民宿/local residential buildings rather than the river. The room came with basic amenities. **Service:** The front desk staff, Xin, Summer and Xiao Ma, were helpful and friendly. Fish food was provided for the kids to feed the koi while we waited for check-in, which was a nice touch. The staff also helped carry our luggage to our room and, during check-out, helped bring our luggage to the designated pick-up point where our driver could meet us. **Breakfast:** Breakfast was a set meal consisting of noodles with bamboo shoots and meat, a hard-boiled egg, corn, pickles and grapes. It was very simple and, honestly, not very tasty. We ended up leaving most of it untouched. **Add-ons / Extras:** Apparently, the minibar is complimentary, but this was not mentioned to us during check-in. Some snacks also appeared to be provided for free, although again, we were not informed about this. We also did not receive the welcome fruit mentioned on the booking website. There is a complimentary 30-minute photoshoot that includes three free photos, with the option to purchase additional photos. Unfortunately, our experience with the photoshoot was very disappointing. The photographer appeared inexperienced and struggled to find flattering angles. Many of the photos were overexposed or captured awkward facial expressions. We were quite surprised by the overall quality of the photos. **Overall:** The hotel's biggest advantage is definitely its location — being right on Shantang Street makes sightseeing extremely convenient. The staff were also helpful and accommodating. However, the difficult luggage access, crowded entrance, disappointing breakfast and poor-quality photoshoot were significant drawbacks, especially for families travelling with young children and large luggage."