Calgary Hotels with Pools

I am a customer living in 407 on 9th of November in Holiday Inn Express & Suites Calgary NW - University Area, an IHG Hotel. . I am writing to complain  the lady on the front desk. She treated me not respectful. When we checked in, I am asking if we have hot spring, she replied several what? And correct me “hot tub” such as I am lack of knowledge. Later, I want to use Landry room and change dollars with them. They gave me several two dollars, and the washing machines only accept 1 dollars, which they should have known at first place. So I went back to the front desk to ask for 1 dollars again. And at that time. There is one guy lining in front of another front desk server. And the lady was answering the phone.  So I naturally stood in front of her desk and waited for her. And I asked her to change 1 dollars for me since they didn’t know. And then she asked me” don’t u notice there is a line? You should wait after it.” So I was so embarrassed to find out I cut in line. So if she is really mindful about me cutting in line, Why not telling me to wait after? Or just remind me in a more respectful way assuming I really don’t know there is a line? Either way will have same effect and I would be acknowledged in a not embarrassing way. And again, the washing machine only accept 1 dollar and they did not know, is their job dereliction. I am very concerned how your service match up with your high level of fees.

It’s the best for a person who has overnight layover! Like they are trained for that specifically. Free shuttle bus any time is real! But I couldn’t contact them by email though. Gotta call them, hope they fix that, I emailed a lot prior to my trip too. And the staffs are so kind that it made me feel safe and secure that I will not miss my flight 😌 If you have to leave early for flight before breakfast time. They will give you muffins and apples! The room was so big and nice, I wish I didn’t have the flight to catch so I can keep sleeping in that humungous king bed. There’s an atm at the lobby.

Overall it was a decent stay here. Pros: -Clean room with comfortable beds -Shower had lots of hot water and good water pressure. -nice clean waterpark with helpful and friendly attendant who did not rush us at the end of the night when our young kiddo was dragging his feet to avoid having to leave - heated pools and 2 water slides made the hotel more appealing for us with having our kids along Cons: - the waterpark slides did not have enough of an angle so we couldn’t get down the slides with out having to propel ourselves at times which was odd but also nearly comical -tiny rooms especially for the price. It felt a bit cramped with the limited furniture and the kids on pull out sofa. - the bathroom door provided zero privacy from the rest of the room with no sound barrier, plus it had a “frosted” glass panel as the main part of the door so it was completely see through, and was a tiny bathroom. - no in room microwave so we missed out on being able to heat up leftover takeout from our trip to help us keep costs down and reduce waste unless my husband went hunting for one to use on the main floor, but that was quite a hike when we are on 4th floor so food was cooled right down by the time it made it back to our room. - ordering from the menu at the onsite breakfast restaurant was expensive and the food was quite disappointing. My kids seemed to enjoy the breakfast buffet at least which was free for 5 & under at least.

I always enjoy my stay at Deerfoot Inn & Casino. The purpose of my trip was to hang out with my sister and catch up on our lives. The deluxe queen room was spacious and welcoming. I found a stain on the top sheet when the cover topper fell away. Just looked like a coffee stain, but jeez?! We went down to the buffet for supper, and the prime rib and scalloped potatoes were delicious, as well as the other entries. After we ate, we sat in the lounge next to the restaurant. I loved the big, comfortable chairs we chose to sit on. When I got up to use the ladies' room, my hips were out of sorts for several steps because the chairs are sitting too low. May I suggest they update the furniture as I noticed other older guests having the same issue.

My fellow Rotarian and I came for the 2025 Rotary International Conference in Calgary. The stay was pleasant. Service was excellent. Room was cleaned daily which was nice returning to a tidy clean room. Coffee and tea were replenished daily which was great. I will highly recommend to friends and family. The hotel was so close to the airport. Shuttle service was provided to the airport which was convenient. I liked the lobby display ready for the 2015 Calgary Stampede from July 1st 2025 for ten days.

I booked the suite for my stay and it looked exactly just like how it was advertised. I was impressed by the cleanliness and the cute tiny quirks of the room. The bed was insanely comfortable and the duvet surprisingly kept us warm. Overall this hotel is fantastic. The servers during breakfast were very kind and attentive. 10/10:)

I was a bit nervous after reading some other reviews, but I need not have been. My room was spacious, the bed comfy and the pillows plentiful. My 11 year old grandson, who visited during my stay, gives the pool and waterside a huge thumbs up. His mother, sister and I enjoyed the hot tub while he splashed alone.  Breakfast was a bounty! Although I am limited by multiple food allergies, I found more than enough to eat and enjoyed my 2 breakfasts.  When I first arrived in my assigned room, I discovered a tool on the floor and a dismantled A/C unit. Before I had time to wonder, a repairman was at the door, apologetic that I had arrived before he could complete his maintenance. He immediately arranged for me to switch to a different room, and all was well.  Desk staff were all cordial, helpful, friendly. I have absolutely no complaints about my stay and highly recommend others to ignore naysayers and give it a try. I would be happy for a return visit if opportunity arises. Many thanks for a great stay.

A good hotel considering the price and location. For a 3 star property, it meets the stated standard. Comfortable beds. Spacious lobby. Everything works.

The hotel is very new, newly renovated, toiletries can also Recommended The air conditioner is not easy to operate In the morning, I want to make a coffee with a coffee machine and open the back of the water. It is full of dust. Should this be changed? Hygienic: The sanitary details are not good, especially the coffee machine is not cleaned, it is all gray Facilities: New Environment: Good Service: cost-effective

Hotel is spacious and clean! Come here with my family and we all were impressed with the comfort of the bed including the cleanliness