Best Hotels near Erie Canal Museum, Syracuse

# praise# Satisfied with nearby activities, mosquito control measures, soundproofing of corridors, convenient transportation, toiletries, nearby restaurants

Second stay at this well situated hotel. Rooms are clean and comfortable with excellent kitchen facilities. Good breakfast included in our price. A short walk to Albert Dock and all the facilities there. Parking available both on site and nearby public multi-storey. Warm welcome from all staff we encountered.

Very happy with our room and the cleanliness of everything. Staff was very nice and accommodating. The one glitch was driving past the entrance due to the sign location. Breakfast buffet was good. We really enjoyed our stay.

Except that the bed is too soft, everything else is very good ～ Parking: Family hotel opened for more than ten years, there are many parking spaces at the door Room Size: Room size is OK Room facilities: The bed is too soft, the others are good. Of course the coffee machine is a bit dirty. Breakfast: Breakfast is available at six o'clock, and it is still rare in this remote mountain village. There are quite a lot of varieties. Gym: The gym is 24 hours, which is really friendly to me with jet lag. Cost-effective: The overall price/performance ratio is very good ～

We stayed here for my son’s graduation from Syracuse. Due to it being graduation weekend we paid a premium price. The staff could not have been nicer. The lobby is very nice and the breakfast is great. The room however is worn and dated. The molding on the back of the door fell off piece by piece all weekend. The shower curtain was bent and hanging as the screws in the wall were coming out. The furniture is scratched and the decor feels like it is from the 70’s. When I mentioned my feelings to the front desk at checkout the clerk suggested I should have called for repairs however these are repairs that would take a lot of time. She mentioned the GM would call me to discuss but that never happened.

Room was clean and bed was comfortable. Our flight out of Syracuse was cancelled and we needed a place to sleep. Called Super 8 and they sent the shuttle to pick us up from the airport. After a good night sleep and a nice hot shower and another free shuttle ride back to the airport we were on our way. Desk clerk and shuttle drivers were very friendly and helpful. Thank you Super 8 for making what could have been a major situation into a minor inconvenience!

The hotel was really clean, the breakfast and restaurant were convenient as well as the pool and gym. The rooms were comfortable and accommodated with the weather, with great heating. The people were so sweet and helpful and it was an overall great experience. Especially Cam and Rayelle who were beyond helpful and altruistic.Jonathan (manger of the hotel) made our vacation a memorable one with his great care and hospitality.

We chose this hotel because most places were just too expensive for visiting the NY State Fair and we stayed at Red Roof Inn before. The drawbacks: Rooms need renovation-ceiling in our room was falling apart. Second: Housekeeping needs improvement. You have to coordinate things so the room gets cleaned. If not you are out of luck. And if you are not ready you ”inconvenience” them. I was told this and to me this was inappropriate. On the plus side it is in a great location but Carrier Circle is difficult to maneuver. You have to pay close attention to the signs. Would I stay here again? Not for awhile.

Stayed here overnight while traveling to the North East on a Tuesday night. We are Diamond members and utilize the online check in services when available. It allows you to choose your room and get a digital key (in some cases). We had done this but the digital key was not working, so we went to the desk to get a key card. The gentleman working had not acknowledged us when we arrived (usually at least a greeting us given) and was actually outside smoking, visiting with someone sitting outside and on his phone when we came back down for a key card. He pulled himself away to get us the key card, surprisingly not even checking ID or our check in information. No mention of being Diamond members (we have done this enough to know they have a practice of saying “thank you for staying with us and being a Diamond member” and then offering water or something else. None of that…. He appeared to have no interest in us as customers. The room was clean and everything else about the place was nice. Always appreciate the lotion, soap and shampoo dispensers in room. The rooms are simple and modern which allows for a reasonable stay, especially when just a quick overnight stop. It is Located next to a Costco and small shopping area so it was easy to find gas and a place to eat - very convenient. The water filling stations at Tru are appreciated and we always have our refillable bottles along when we travel. Breakfast is available - omelets, sausage, pancakes, yogurt, cereals, juice and coffee. At breakfast the Coffee was out but when we mentioned it, the morning clerk gladly brought out a new pot.

Mary, the Associate General Manager was exceptionally friendly upon check in after a very long drive and a late night arrival Common areas are clean and well designed, which is a nice trait of Spring Hill Suites. Rooms, weirdly less so. Clean which is nice, but the room layout was weird with double the closet space than what's needed. the TV in the small space between the bedroom area and sitting area (across from the wall between the secitons-hard to explain). Overall layout in room felt dated (relatively speaking) and there was wear in the room (carpets and sofa), which is also weird since i thought they just redid the hotel. Breakfast was great. Having been staying in a lot of hotels during COVID with the bagged breakfast of a pre-packaged muffin or danish, red delicious apple, and cheap juice. They were much better. Yogurt and better quality juice provided. Stay here again? Sure, great stop over between midwest and east coast. Stay here and want to visit Syracuse...maybe closer options to downtown, but this is nice and clean and friendly