Guest User
February 8, 2023
A horrible experience!!!! My husband and I arrived at 01:30 in the morning because the Ferryboat was delayed. We begged to check in, but the hotel staff did not open the gate. They said it was too late and that at that time they don't check in anymore. I despaired. We had nowhere to sleep. Darkness, fear, not a single person on the street. We thought, let's sleep outside this hotel as it would be better than sleeping on an isolated road. A nightmare! 😱 We've traveled a lot, but we've never been through a situation like this. Hotels usually have a 24-hour reception. We were in an emergency situation, but they still didn't open the doors. I didn't understand why. In the end, we decided to walk in the dark for fear of being robbed and taking our passports, credit card, money, etc... Thank God we found another Hotel that welcomed us with great hospitality. Pure gratitude! This hotel was the worst experience I've had in all our trips!!!!!!
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