Marcelina
April 7, 2024
Lady working the front desk was very rude from the moment we checked in. Later I took my children down to the pool for a swim there were no towels so we went and kindly asked for them and she told us she would be down to restock them at which she never did. Nearly an hour later we had to go down to the front desk sopping wet and ask for towels. I'm sure they were not Happy by this because now not only was there lobby floors all wet so was the entire hall that we had to walk down to get to the lobby. We were cold, the pool water was cold. Our view was of Hustlers Hollywood (try explaining that one to your children). I guess I'll have to do better research next time on surrounding stores. They do not have enough parking to accommodate their guest. If you have to leave at night for any reason plan on parking across the way at Goodwill. At least they have security on duty 😬. The morning of check out (which is 11), housekeeping knocked on our by 10am to see if we were out. Despite some of the negatives thankfully the rooms did appear very clean, nice lobby, and Continental breakfast was good.