Dominic Juanderer
May 27, 2023
I arrived May 26th, 5PM. The receptionist was kinda not in the mood. Wasn't courteous at all. Didn't smile. The security guard was also playing with his phone. Asked them for recommendations where to eat, the guard took a second to respond, perhaps trying to pause the game and said "naa'y carenderia sa unahan" 🥴 I rephrased and told him "Asa pwede musuruy kanang daghan kan-anan?" So he asked the receptionist "Asa dapit daghan kan-anan?" The female receptionist snapped "ADTO'S UNAHAN OH?!" I never considered myself demanding nor entitled, but this is waaay too low for the bare minimum hospitality expected from a Hotel staff 😅 I will say it as it is. POOR STAFF SERVICE. The rest is fine - as you get what you pay for.